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32817 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the fact that you do not use strong chemicals and I have always been happy with the service provided by your personnel.
Thank you
The carpets and couch are SO clean. It exceeded my expectations!
excellent
Robert is the BEST!!! I will request him again because he is so knowledgeable and meticulous.
My carpet was a mess with 2 new dogs we rescued. The stains are gone and I don't think we need to get new carpet for several more years. The technology is absolutely the best around. The stains don't reappear after a day or two. I love the process!
I would like to commend Marcel for his thorough and professional work. He confirmed the areas that were to be cleaned and of all the technicians who have cleaned our carpets, he did the best job extracting the liquid. I will definitely request him the next time.
the product is chemical free and my carpets are clean and soft! the technician was very polite and I felt like I received a good service. I've already recommended your company to my neighbor.
Gets my stair carpet really clean. My technician does a wonderful job and is very polite, and prompt. Hope the price does not increase next time, though.
The carpets always come out clean. Mike was able to get out most of the spots on the carpet. He didn't overpromise and under-deliver.
Whenever we speak with people about cleaning carpets, we always speak highly of Zerorez
Very easy to make an appointment. Did a nice job.
Courteous, careful and efficient.
A twin bed was left in the room because we didn't have a place for it in other areas of the house. The bed wasn't moved and the floor under it not cleaned.
Great people - professional and curtious
Good product - Rugs seem to look cleaner / and drys quickly / safe
Quickly done / but done right
He went above and beyond to clean my old couch! And I enjoy knowing it's chemical free. I always recommend you to friends now. Thank you!
I like the very professionalism of the service people that come to the house. They take great care to ensure not to cause any damage to walss or floors while performing their service. The service technician was prompt and courteous. The end result more than met my expectations. Great job!
No fragrance or fumes!, fast service, clean friendly presentable employee. Equipment is clean, love the bumpers and pads to raise furniture and
Your process gets stains out that don't normally come out, and your staff is exceptional.
Robert stands and takes pride in his work.
Sal came out to our house from Zerorez to clean our carpets. Before he got to our house, he called us twice to give us a time update as we were scheduled for midday. This was very helpful so we weren't wasting our time. He was very professional, not rushed, and it looks like he did a great job! We also noticed that the carpets are not as wet so maybe the equipment has better suction now! You pay more for Zerorez but we feel it's worth it. Anytime we use another carpet cleaner the job is never good and we end up calling Zerorez again. Ask for Sal, he was great!
I like your cleaning system and quality of cleaner you use with no residues and it cleans so well. My 16 year old carpet looks new! And, no recurring spots come back later. Excellent!
Your technician Robert Keith is absolutely top notch, He does a thorough and superior job every time he comes here, and I request him when I call.
on time, good price, job well done
From the initial phone call to schedule an appointment to the tech letting me know he's done, Zerorez is completely professional and courteous as well as doing a thorough cleaning job, leaving no stains behind. I love that the carpet dries quickly and is left feeling so soft and smelling so fresh. Thanks to everyone at Zerorez!
No chemical residue. Friendly and very efficient staff. Gil was thorough and did a wonderful job in a short amount of time.
I LIKE THAT NO SOAP WAS USED AND IT DIDN'T LEAVE A STRONG SMELL
Drys quick, carpet looks great. Technician was great.
get rid of your annoying and ridiculous "trip" fee, your customers have to buy gas too. This is the only reason I wouldn't give you a 10.
What very impressed with Dennis's professionalism and work. I had a area with animal stains and he did wonders with it.
Highly recommend Zeroez and will to all my family and friends.
Thank you.
We specifically asked to have Eduardo clean our carpets in our home since he had done such a good job in our offices some time ago. Once again, he did a fantastic job, was very polite and conscientious. We will definitely recommend your services and especially Eduardo's excellent care.
Dennis is fantastic and a hard worker!
The service was exceptional!!
Sal was an awesome service technician! :)
He took quite a bit of time putting in a huge effort cleaning my horribly dirty soda and carpets.
Your products did a wonderful job of getting all the stains out that other companies couldn't ever get out.
My sofa looks better than when I first bought it!
I really wasnt at the location but I have a good report from my facilities guy that Michael did a good job cleaning the carpet by the owner's house.
Well done Michael