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based on 32817 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was polite and knowledgeable. He was efficient and got everything done is good time. Very nice person.
Very courteous and knowledgeable associate. He was able to get almost all stains out.
The rugs on the stairs are cleaner. I think the service is pricey however.
Very thorough on the cleaning and willing to provide a discount.
Organic. No soap. Smells great. Awesome cleaning!
The gentleman that came was very polite, professional, and efficient. I was pleased with the results also.
Sal did a great job,and worked hard, but he said that he could remove some stains if I paid an additional $30.00 for some stain treatment. When he was finished, I told him that it looked good, but we would see what happens when the carpet dries. When the carpet dried, the stains were still there. If you want to refund the %30.00 or do a touch up, I would give you a higher rating. Thank you.
Clean rugs.
On time, technicians are very polite and helpful, job is well done.
Your product thoroughly cleans my carpets. They look beautiful!
The tech was on time and professional. He got the stains out of our carpets. I like that your company doesn't use soap or chemicals. The carpets were clean without any fragrance or residue.
great job as always
My carpet is a cream color that shows every speck of dirt. When Zerorez cleans my carpet, it looks like new. Unlike other companies, the carpet dries quickly and stays clean looking for months. Zerorez also does a great job cleaning furniture. My furniture is also a light cream color. Guest always ask what my secret is to keeping everything clean. I tell them my secret is Zerorez!
Excellent customer service and safe product.
I have used you for years and I've always been happy with the service and results. You get the smell of dog urine out of my carpet, the stains off the stairs. Fresh, clean & happy
No soap, effective, great quality work and great customer service
It really works
very good
Robert does a great job for us. He's been out here alot.. But for some reason the entry
way to our home is worse than it was.. There was a spot that he worked on but now it is alot
bigger... Can we have someone come out and fix it..
I have always cleaned my own carpeting, however after trying Zerorez about three years ago I am now using your company as the results are better than my own.
Thank you
Deborah Last name removed
I have a couple of places with silk rugs and your process does not harm them when being cleaned.
Sal was amazing! He spent quality time cleaning all the carpets in our home. He was very personable and a very hard worker! Our carpets look amazing.
Service representative excellent, polite, well dressed and very accommodating.
Good evening,
I would like to give the service tech 10 stars for such outstanding customer service, and knowledge with the trade.
As long as I get my carpets cleaned with your company. I would love to have Rashad as are service tech.
Thank you again for such great service.
Matt, and Colleen
My rug is clean, no spots and feels soft
The fact that there are no chemicals in your cleaning products to affect my allergies. The touch-up powder and spray bottle are perfect to clean up spots left after a spill, as well as the Zero-stink to freshen the clean up spots. I have 2 dogs who occasionally throw up and a senior mother who spills so after using the diluted powder spray and zero-stink they area cleans up nicely.
Your techs a wonderful. They are courteous and hardworking. They leave my carpets looking new. I used your service on my older carpets and was amazed how new like they were left that I had my brother do his carpets as well. I eventually replaced my old carpeting and also have Zerorez clean my new carpet. I won't let any other company touch my carpet since Zerorez does a superior cleaning which lasts longer than the other guys. I love, love, love Zerorez
The technicians are always so polite, informative and thorough. That is greatly appreciated. Special thanks to Livingston.
Efficient, good personell
Efficient. Cleancut and nice technicians. Thorough.
Always great service and available whenever we need you