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32817 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No soap reisdue
Your product is second to none. No odor and so dry so fast. We had you clean approximately 9600 square feet of carpet in our main dining rooms, lobby and office areas. we were able to put all tables, chairs and furniture back immediately after your crew cleaned each area. This saved us a lot of time. Your crew leader, Larry, did what he always does for us here at The Wellington. He arrives early, we discuss a game plan and he knocks it out of the park. Three hours from set up to breakdown. WOW
I like the way the carpet feels after cleaning: the reconstitution of your cleaning product seems arduous and does not last longer than 4 hrs. I like something I can use right away no measure and reconstitute each time
While I like the idea of no soap residue and the lifetime supply of spot cleaner (a great product), this time I particularly liked the service of Sal A., who did an extraordinarily thorough job and put your company at a 10 for me. He was also one of the nicest, most courteous guys I've met. I would ask for him again.
excellent carpet cleaning, neat and tidy, professional, punctual.
very clean and courteous, truck has all equipment on board, does not require bringing any heavy equipment into the house
prompt, service as advertized, technician was helpful at working with a problem, fine results
Polite prompt careful service
I hired Zerorez while visiting my daughter in North Carolina and was pleased with the service and results. Based on that experience, I called Zerorez for my house.
Zerorez keeps my light carpet clean and looking great
On time, friendly, fair pricing
I like the 100% commitment to meet my needs.
Did a great job across the board!
The clean water you use. The servicemen are always nice and know their job.
You are there when you say you'll be there so I'm not waiting. The prepping
you do before starting the job.
Your products are very clean and safe---no harsh chemicals are used and then linger in my house! The technician was very careful; he listened carefully and did a very thorough job.
Your product is chemical free & cleaned my soiled traffic areas quite well. The technician,Michael, was friendly & did a good job.
I love that it is water based and safe for my kids.
Professional attitude and quality of the service.
1. Your two representatives, Keith and Sal, were on time and they did an outstanding job. There were very careful about my house and the furnishings. You have a good product, my carpets and rugs look great and feel and smell good.
Your company is very efficient at all levels and do a very good job
Your employees are very helpful.
Great response and customer service!
Could see the difference right away - fast service
the results were fantastic and the service excellent.
cleans great. Friendly and trustworthy service. No surprises.
Service was prompt and very polite.
Just disappointed that the red wine did not come out and I paid more than usual. However, the stairs look really good.
Amazing work done by Gil - they changed my black grouted tile to white grout into a house we just moved into - we didn't even know that could be done!
I will continue to use your services and recommend you as I am such a satisified customer,
your service technicans are the best - they represent you well so please continue to take care of them !!!
Carpets were incredibly clean and the travertine looks amazing