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32824 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional and reliable
Reliable service & courteous & professional technicians
Be more flexible in your price schedue
The people are friendly and professional. I like the product because it smells fresh and looks clean does not saturate the carpets and dries within 24 hours or so.
Quick and clean very well
Green clean
Carpet stays cleaner longer
Prompt and professional service with excellent results.
Very simply: Zerorez cleans carpeting better than any other service
clean, quick, fast to dry, polite and uniformed service people
Our technician was wonderful. The service was exactly as promised and he was very polite and explained everything in detail. I'm shocked at how amazingly clean our tile and carpet is - thank you so much!
No chemicals and your installers have good customer skills.
how well it works.
Removes spots and dirt well.
Robert was great. He was on time and professional and the carpet looks great!
Professional and friendly people. This includes the women who answer the phone to the actual technician who comes to our home.
Professional, courteous. Took great care to make sure my hardwood floors and all wall corners wouldn't get a scratch! Even supplied little booties so our feet and shoes wouldn't get damp afterwards :)
Service was complete and staff member Dennis was polite and friendly. He had a huge home to clean before mine so unfortunately was unable to show up between my scheduled time of 3-5 pm. But I give him credit for still following through when he did arrive @ 7:30 pm.
This was an inconvenience for my family but I did not fault Dennis, he was professional and courteous. Perhaps those scheduling the appointments need to do a better job. (I took the afternoon off from work just for the appointment)
carpet looks good and Larry was particularly nice
The carpets seem to stay cleaner much longer and the employees are very nice.
Gil was on time to arrive and to complete the cleaning.
He offered additional services, was informative, and most importantly, NOT pushy.
I would definitely ask for ZeroRez services again and Gil as well.
The carpets are so clean after five grandchildren all summer! The guys showed up promptly and were very professional, friendly, and courteous.
completed job makes it look like new again. Service was excellent.
Have written invoice available upon arrival. Arrive at scheduled time. Although we were called and asked if we could accommodate the cleaning two hours early, this was inconvenient for our schedule. Past carpet cleaners have vacuumed first. The carpet was cleaned well, and Brett was courteous and thorough. Brett deserves a 10.
Well, there was a part in my carpet that had a hard stain and my kids told me is was juice but it might have been glue and you guys were able to take most of it out. With a little more attention to it all of it would have come out. Overall the carpet looks good.
Using no soap. No residue!!
Technician was not aware that one rug was upstairs partially covered by the master bed and the downstairs rug was over wood floors. When I made the appointment I told the person about the bed and hardwood floors. I was informed that they would lay a tarp under the rug to prevent damage to the wood floor. The technician did not bring a tarp and said that he was never informed
It leaves no residu and ceratinly does the job.
Robert did a great job will have him the next time I need my carpet cleaned.
Don Thomas
The pet urine treatment
I have never been more pleased with a carpet cleaning service! The technician was friendly and professional and did an OUTSTANDING job! My carpet was beyond filthy and I had little faith that it could be brought back. I am beyond amazed how clean it is now, it looks brand new. Zerorez products are amazing. You have another customer for life.