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based on 35237 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
A job well done with friendly service personnel
Your pricing for rug cleaning seems high
I like that the carpet gets cleaned without chemicals, and that the technicians are always really helpful and nice.
No chemicals, no residue, no scent. Awesome cleaning. Professional service and excellent young man doing the job--Darnell. Sorry the coffee stains didn't come out though. But, other carpet cleaning places would have put some type of lightener on it only for the stain to return later. So, I'm satisfied with the work that was done. Very satisfied.
Everything
Friendly, conscientious staff who take time to clean carpets well. Non-toxic cleaning products.
I wish I could give an "extremely likely" answer to that question.
I like the clean feel off our carpets and lack of sticky reisdue after it drys. Your company is far the best out there. I recommend you to all my clients.
Robert and Brendan were very professional and really paid attention to what I wanted done!
The service men showed up on time and were very professional. The carpets turned out amazing!
Cleans without chemicals
It does seem not to get dirty as quickly after using. The technician did a great job. He was courteous and took care around my furniture & things.
Easy to make appointment, quick service, arrived on time, clean and competent worker.
Very professional arrive on time. Clean up after. Very nice people. I was glad to get
such a good crew. Thank YOU.
Our technician was very friendly and efficient. He told us how to clean the spots that he said would likely reappear in about a week due to wicking. Many of the spots did not go away with the cleaning at all. The solution of hydrogen peroxide and ammonia does seem to work, but it seems that since we're paying to have the carpets cleaned, that ought to be part of the service.
everything!
Very professional
Robert is my Zerorez technician of choice. He is an expert at what he does. I have 2 dogs who aren't perfect in the house and have had some accidents. Robert got ALL the spots out. He even cleaned a braided rug that I knew for sure I was going to have to trash. Robert made it look brand new. I highly recommend Robert and Zerorez to all my friends and family.
Everything
The work is thorough. Technicians are experienced.
I think this method is fantastic. Carpet spot free and it dried much faster then traditional cleaning that we have always used. The radio commercials got me to try your service, and they were Right! We will be using Zerorez again, and telling our friends.
The pricing--I realized after this year's cleaning that I paid almost double the amount that I paid the previous year.
Courteous workers and fast working!
very professinal service, great job
The carpets come out clean, fresh, and soft. There are no chemical smells and the carpets dry quickly. The technicians are on-time, personable, and hard-working. I will continue to use Zerorez.
Excellent carpet cleaning results!
everything
Service rep was Excellent!!
Robert from the Irvine Zerorez came over to our house to clean our carpet, travertine floors, and garage floor. Robert is so hard working, honest and really knowledgeable about his work. We were so impressed with his services and work ethic. We highly recommend Zerorez (especially Robert) to friends and family, and will definitely hire him back again!