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based on 32824 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
quality and customer service
Products do an excellent job and Robert is very knowledgable and efficient
They really work. There are no chemicals and my rugs are clean. Also… I had horrible red wine stains on two of my light colored dining chairs. I had tried to get these out using all kinds of products that said they removed red wine stains and nothing worked. The wine stains had been on the chairs for at least three years and I was getting ready to have them reupholstered. The Zerorez technician happened to notice the chairs and told me he could remove the stains. I told him they wouldn't come out. A couple of minutes later, the stains were gone. I am really impressed! I really wish I had taken a photo beforehand. One of these wine stains covered the whole seat.
Your technicians don't give up with removing spots and stains. They are polite and communicate very well.
Zerorez uses their own equipment. The carpets are damp but not soaking wet. There is not moldy smell afterwards.
Spots are removed. They do reappear eventually though, but that can't be helped.
I like that there are no toxic chemicals used in the cleaning....and Keith was super nice, on time - just generally seemed to like what he does and did a great job. Thanks!
Professional service, lack of chemicals/cleaners/soap in cleaning method
Dana was very efficient and professional. We appreciate how fast and thorough he works!
Very good job, carpet looks new again. Very pleased with Rashad Jordan, the technician, would gladly use him again!
/the technician was professional and efficient.
Cleaning my tile is fast and it looks really good.
Green
Professionalism
My floors. Look wonderful I will be calling back in 6 months and see you again the guys were great and I want them back again wow what a difference!
Efficincy, quality, chemical free
efficient - fast friendly and reasonable.
Sal did a great job Thanks!
Sexy workers! 😍👬
It is a maybe. The truck broke down and the last area rug was not done. It was taken with the promise I would get it back the next dat by ten. At four I had to call and find out where my rug was. I did not get it back until the following day. It was wrapped in plastic and still damp. I had to open it up and put in our garage for at least another twelve hours to dry. One large edge spot still visible.
The service was good but the price was outrageous,I am still in shock over the cost. Way too expensive !!!
good friendly service
Very friendly services
Daniel was very professional and caring. He knows the product well. We liked that the carpet dried more quickly then other carpet cleaning options.
no soap, great technicians
Keith was a wonderful technician and a nice person. I love the attention to detail and how throrough they are when cleaning
What I liked the most was the persons professionalism and that he explained what he was going to do prior to starting to clean the carpet.
Smells great and cleans beautifully
The service is always very professional.
Sol was AWESOME! He did a GREAT job! Our carpet and wood floors look great.
Time frame or window of wait....
Excellent cleaning results and wonderfully energetic and helpful staff!