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based on 35237 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
There was no chemical smell. It has a fresh clean scent.
No reappearance of spots. Pet friendly. No chemicals.
Our technician was very polite and professional.
I was just so happy the stains came out.
Excellent service. Our technician did a fabulous job. He was polite and knowledgable. Our carpets and couches look new.
Carpets always come out looking like new and stay that way for a very long time.
Jose, his attitude and thoroughness.
Carpet cleaning
dries quickly - no lingering chemical odor - does a great job on cleaning up traffic patterns on the carpet - fast and respectful technicians
In ten years of getting our light colored carpet cleaned by other companies, the stairs always looked dingy. I called Zero Rez for the first time this week and they cleaned them yesterday. The carpet on the stairs is so bright and clean, it almost looks new again!
The thorough cleaning with no chemicals.
Brett was extremely professional and competent
Speed of service. Friendly and knowledgeable technician. Value.
carpets return fresh and clean.
Carpet looks new, service rep was outstanding.
stand by your work
You come out and take care of my carpets so promptly and your employees are so helpful.
The carpet man was very efficient and explained the reasons why some of our
carpeting didn't appear to be clean (wear and tear).
A+
Safe, effective
Exactly as advertised. Very professional associate.
Your employees are very nice. But I had spots on pretty much everything that was cleaned. also, I ordered pads for rugs and the rug that was cleaned was brought back withour purchased pads.
Efficient, courteous service.
Originally scheduled because the cleaning products are pet friendly. Now we keep scheduling because they make the carpets look brand new!!!
Already recommended your company to co-worker.
The technician was very nice and he explained everything he was doing. He was a very hard worker and he did a fantastic job. I would definitely recommend Zerorez to others.
professional, courteous, stains removed first try
Your truck dripped pink grease all over the road during the job. It may be the result of an overzealous maintenance person greasing the equipment. After the truck left the other contractors stepped into it and tracked it over the concrete driveway. Some was deposited on the doormat so we were lucky that it was not tracked into the house and onto the carpet.
rep and results
Show up on time, the carpets look great after they have been cleaned and the technicians are professional.
Dennis our technician went over every detail of our carpets and what was needed to get them cleaned and keep them clean. He was thorough and professional. I was very pleased of his work.