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based on 32824 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent service and products.
The process really works. Recently I had blood and urine stains that were 2 weeks old and the technician successfully removed them from our carpet. The carpet dries quickly and, as promised, no residue. Every technician who has worked in my home has been pleasant, professional, competent and accommodating. I have been a Zerorez client for at least 3 years...maybe more, and I have never been disappointed.
No residue. Carpets come out clean and perfect every time!
Our carpet was cleaned very thoroughly and there was very little "dry time" needed after the service was completed. We are VERY happy with the tile and grout that were cleaned in our kitchen. It looks brand new! This was our first time using Zerorez and we will now be repeat customers!
Service man was very personable. An asset to your organization. He was very attentive to my needs and made suggestions that seemed very reasonable. Definitely will use Zerorez again.
Technician showed up early & was done in a very reasonable amount of time.
My Technician Sal did an absolute wonderful job making my carpets look brand new. He took the time to do the job right the first time. He was even able to get out paint spots that have been in my carpet since I moved into my house! I have always had a good experience but this time definitely made me a lifetime customer.
Dennis was just wonderful and he knows his business of cleaning. I'm happy with my clean sofa and chair as well as the carpet. Everything is so clean looking and smells great.
Thank you Zerorez.
Joyce Fairbee
Professional staff. Carpets stay cleaner for a lomger period of time.
Cleanest carpet service ever.
I love the professionalism of your technicians, the quality of service that is provided and the fact that it is green! I've used zerorez for quite a few years now, and my carpet STILL looks new. I truly believe it's because of the quality of cleaning that I get with your company that has kept it looking good for so long. Thanks!
Your technician conducted himself in a very professional and friendly manner. He explained exactly what I could and could not expect from the outcome of the cleaning due to the fact that my carpets are 12 years old and had never before been cleaned. I was absolutely thrilled with the results he accomplished which were much better than he had predicted. All in all, I will be happy to recommend Zerorez to everybody and anybody who asks me about carpet cleaning.
Your technician Gil was very courteous, friendly and professional. My carpets are clean and odorless - no chemical scent or residue.
I'll use your services in the future and recommend your company to my friends.
We liked the efficiency and friendliness of the person. He was thorough and efficient.
No creepy chemicals or perfume-y smells! On-time arrival. Got the way-spotty carpets cleaned and made my old upholstered sofa and chair look (nearly) new again. Good advice on future spot cleaning in between service.
PROFESSIONAL, COURTEOUS AND RELIABLE
Arrived on time
Pet friendly
Very neat
I was given info immediately by phone as to the services you could provide and informed as to the possibility that all of the stains could not be removed and why. also the employee was polite and showed consideration for my concerns.
I have already recommended you to others ... and at least 2 of those recommendations are now customers of yours.
Michael was professional, sought the best work product he could produce, and kept me informed throughout.
My carpets look amazing!!! I have used Zerotez for the last 3 years and have never been disappointed. I love the overall service. Livingston was my service technician and he is always so friendly,
The man who did the work was very friendly and knowledgable.
I appreciated the professional and friendly manner my technician took care of my home. He was thorough and completed it quickly and effectively.
Product seems to do the job. Customer service is excellent.
I like how clean my carpet looks!!!
The worker was prompt, efficient, and the carpets turned out great.
All carpet stains came out very nicely
No chemical smell, courteous service, and beautiful carpets and floors!
they did a fantastic job on our pet stained carpets
fast and efficient, with no chemical smell
Great results and professional technicians like Rashad