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based on 32824 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Products = that they do not leave a residue. Services = very professional. Dana was on time and did good work.
my carpet always looks great after cleaning and seem to look and remain clean longer then expected.
No chemicals, no chemical smell.
Our technician Eduardo did an excellent job. He put up corner guards and put down a moving blanket to ensure our baseboards and hardwood floors were not damaged. Our carpets came out great! He asked us to check his work which I really appreciated. Great experience and we will definitely use Zerorez again. Thank you.
I have used Zerorez for many years, and everything you say about it is true. It cleans
wonderfully and stays clean for a long time. Brett came this time, and he was great - very orderly, fast, very nice and he did a great job. He was enthusiastic about getting it done well and caring if we were happy. Couldn't have been better.
There is no soap and it does dry fairly quickly. There was one issue - my app't was scheduled for between 1 and 3 and Robert did not show up until almost 4. He did call at 2:15 and told me he was just finishing up and should be there by 3 but as I said he did not show up until 4. He did do one thing that has never been done before even by your reps is said he tried very hard to get the dirt wedged in the side of the carpets and explained by it always looked so dirty. One other item is I felt he tried to upsell me and wanted me to add some protectorant at $15 an are. I am retired and on a fixed income and wasn't expecting an extra charge. No one ever told me when I made the appointment there was a possibility of extra charges. I found that annoying.
Service. And the fact that there's no soap residue.
Great technician. Great service!
carpet came out clean, very nice job.
The carpet comes clean and lasts longer than other carpet cleaning co.
On time, friendly and did a great job. What more could you ask for?
no chemicals
Everyone who comes is very nice and always died a good job.
Very clean carpets. Very knowledhable and polite employee.
The process cleans as touted without reoccuring stains appearing.
Very professional staff. Carpets looked fresh and clean and felt soft without any residue feeling following the cleaning.
Was neat, Professional! Did an excellent job.
Michaal, was prompt in reminding us when he would arrrive, was very professional, worked diligently and explained the process for us. I advised him the carpet had never been cleaned in 20 years and he said he would do the best he could. His work was superb, with all stains removed and the furniture cleaned very thoroughly too. His work was done timely and with excellent results.
Wear booties. Be on time. Don't leave puddle on laminate floor. All that said, the carpet looks great.
It took much longer to dry than I was told.
Freshens the interior and carpet not left too wet
too expensive
Does not seem to leave residue on carpet.
cleanliness of workers and the way they perform their work.
Everything, rugs looked brighter and couch and loves eat also looked brand new and there was no stickiness. Service was great also, the guy called to let me know he could come a little early if it was convenient, he did a great job protecting my wood floors while doing the cleaning.
No chemicals, all spots gone, friendly tech.
They were very professional and my carpet looks wonderful. My house smells clean and fresh.
No soapy residue.
No chemicals. Faster drying time.
Carpets seem so fluffy and soft
Never used Zerorez products. Don't know about them. Would like to know about carpet stain remover. Zerorez services are excellent!