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based on 32824 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service and quality of work was great!
Was not happy with tile cleaning the bathroom tile looked like it was not touch. Disappointed.
Professional and timely. The dining room area did not come out as good as we would have liked. A bit disappointed in this.
Very clean
The technicians are professional and courteous, and your process does a great job in getting our carpets clean.
Liked the information provided by the service technician about my carpets outcome prior to cleaning.
Prompt service. Friendly and clean associates
Sal called to tell me he was on his way....that phone call is very helpful. He arrived on time and did an excellent job cleaning my couch and area rug. I will use zerorez again when I need something cleaned and I will recommend your services to my family and friends.
clean, neat, great attitude and they do exactly what one expects
The stains appreaed withing two weeks after the technician left.
no sticky stuff left over! Soft & clean.
Knowledgable technicians. Timely and efficient.
The technician, Sal Alvarez, did the best job we ever had on our carpets, especially the stairs. I considered replacing the carpet, but Sal did such a great job, we don't need to! He made it whiter than we ever have seen it - almost like new! He completed the job quickly and he was very professional and knowledgeable. The next time we get them cleaned, we are going to request Sal.
Thanks.
always dependable!
Less chemicals
the product itself, no residue!
your staff are always professional and courteous
The freindly technicians and the great job they do in cleaning your carpet
The service technicians have had a great attitude
fast and friendly service
The product does a fantastic job on the carpet and the services are very thorough and detailed.
Non toxic products. Good service
Great customer service from scheduling to completion. Larry was great.
I like the idea that the carpet is cleaned without toxins. The safety of babies that crawl and dogs/cats are safe this is worry free cleaning.
On time, excellent job. Floor looks like new.
My carpets really look great -- no residue or chemicals. However, I had to have a call back after the initial cleaning as the rep left dirt streaks in a couple of places and missed one or two areas as tho he had lost his place. The call back was scheduled as soon as possible and my carpets are truly clean. A pain in the pa-toot to have a call back and have to once again remove things from the room, but would use ZeroRez again.
Hi Evan,
Please contact me ASAP regarding our most recent clean. Our $5,000 each king mattresses are still damp and in addition to the dampness, they are sticky. I was told they would be dry by the end of the day.. and that was yesterday .
I am very upset as this is $10k in damage to our mattresses. I want a full refund and will be seeking compensation as we will need to purchase new mattresses .
Thanks,
First name removed Taormina Phone number removed
330 Cameo Shores Rd
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Carpet was in horrible shape; grimy and matted down with dirt because it was probably never vacuumed prior my tenancy. Zerorez did an excellent job at cleaning it, now I can walk barefoot on it without being grossed out. They were quick and thorough and their tech was very professional yet friendly and explained the process in detail.
Quality of outcome and technicians are always on time.
The service is great and you do a great job.