Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32824 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 7, 2014 — Rated 10 out of 10 by Bips Desai Zerorez Los Angeles
What do you like about our products and services?

Do not know about the product, but the technician was excellent. Will see how product has worked?

Report a concern   November 7, 2014 — Rated 10 out of 10 by B.M. Zerorez Los Angeles
What do you like about our products and services?

Because the technicians are polite, professional, speak English. The quality of the cleaning is excellent! I have 2 cats, a dog and teens and my carpet is 10 years old. It gets really dirty and Zerorez really makes it look good.

Report a concern   November 7, 2014 — Rated 10 out of 10 by A.E. Zerorez Los Angeles
What do you like about our products and services?

BRIAN ALWAYS SHOWS UP ON TIME, IS VERY PLEASANT, DOES A WONDERFUL CLEANING SERVICE AND REPRESENTS YOUR COMPANY VERY WELL.

Report a concern   November 7, 2014 — Rated 10 out of 10 by Jim Coticchia Zerorez Los Angeles
What do you like about our products and services?

Hard working tech

Report a concern   November 7, 2014 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

Nice people, great results

Report a concern   November 7, 2014 — Rated 7 out of 10 by L.R. Zerorez Los Angeles
What could we do to improve?

very fast and efficient. Dried quickly. Most of the spots are a lot less.
Tech who came to the house was very nice.
very costly. I'll see how long it lasts.

Report a concern   November 7, 2014 — Rated 9 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

Very thorough and professional cleaning by Eduardo. Thank you

Report a concern   November 6, 2014 — Rated 10 out of 10 by C.L. Zerorez Los Angeles
What do you like about our products and services?

My carpets always come out cleaner than any other service I have ever had!

Report a concern   November 6, 2014 — Rated 10 out of 10 by C.B. Zerorez Los Angeles
What do you like about our products and services?

carpet looks great.

Report a concern   November 6, 2014 — Rated 10 out of 10 by P.O. Zerorez Los Angeles
What do you like about our products and services?

Call before arrival, good explanation of services and time frame, safe product (no chemicals/soaps), good explanation of expected results and actual results.

Report a concern   November 6, 2014 — Rated 10 out of 10 by P.N. Zerorez Los Angeles
What do you like about our products and services?

Prompt, courteous service. Carpets look like new!

Report a concern   November 6, 2014 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

Professional technicians.

Report a concern   November 6, 2014 — Rated 7 out of 10 by G.F. Zerorez Los Angeles
What could we do to improve?

All good, but expensive.

Report a concern   November 6, 2014 — Rated 10 out of 10 by B.S. Zerorez Los Angeles
What do you like about our products and services?

Every time my carpets are cleaned the stains never reappear and the carpet feel very clean.

Report a concern   November 6, 2014 — Rated 10 out of 10 by J.O. Zerorez Los Angeles
What do you like about our products and services?

Great crew, on time and did a great job!

Report a concern   November 6, 2014 — Rated 0 out of 10 by J.E. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I would like to discuss my experience please call me Phone number removed, Name removed

Report a concern   November 6, 2014 — Rated 8 out of 10 by K.S. Zerorez Los Angeles
What could we do to improve?

my carpets have been cleaned several times by your company, in July I was charged $154 and this time I was charged $219???? for the same amount of carpets cleaned?

Report a concern   November 6, 2014 — Rated 10 out of 10 by P.B. Zerorez Los Angeles
What do you like about our products and services?

Very polite technician and very clean carpets

Report a concern   November 6, 2014 — Rated 10 out of 10 by D.W. Zerorez Los Angeles
What do you like about our products and services?

Very professional

Report a concern   November 5, 2014 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Great service, very prompt and courteous.

Report a concern   November 5, 2014 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

No residue! I've believed for decades that detergents leave a residue that attracts dirt and stains.

Report a concern   November 5, 2014 — Rated 9 out of 10 by A.S. Zerorez Los Angeles
What do you like about our products and services?

ZeroRez came back & went over a stubborn area that did not get cleaned so well - on the 1st trip.

Report a concern   November 5, 2014 — Rated 10 out of 10 by E.D. Zerorez Los Angeles
What do you like about our products and services?

Carpet turned out absolutely perfect. Looks brand new.

Report a concern   November 5, 2014 — Rated 10 out of 10 by Pam McGuern Zerorez Los Angeles
What do you like about our products and services?

Technician's expertise and willingness to assess your needs and make recommendations and/or changes based on his observations. Appreciate the no pressure advice.

Report a concern   November 5, 2014 — Rated 7 out of 10 by S.H. Zerorez Los Angeles
What could we do to improve?

When I booked I had to argue with the telephone person regarding who we had last time. We had a man named Keith - he was excellent. We requested him again and she told me the man was not Keith but an Asian person named ?. I reassured her it was not. So I requested Keith. Who appeared? An African American person who we had never seen before.

He did an OK job but was not planning to remove night stands etc even though we had emptied them so they were very light weight.

I am reluctant to use you again unless we get whom we ask for.

Report a concern   November 4, 2014 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

No residue.
Polite and professional services

Report a concern   November 4, 2014 — Rated 10 out of 10 by E.R. Zerorez Los Angeles
What do you like about our products and services?

professionalism and effectiveness Robert Keith is an excellent server.

Report a concern   November 4, 2014 — Rated 10 out of 10 by A.S. Zerorez Los Angeles
What do you like about our products and services?

Robert is the best carpet cleaning man I've ever met. Good job

Report a concern   November 4, 2014 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

Very timely and did an amazing job.

Report a concern   November 3, 2014 — Rated 9 out of 10 by D.M.D. Zerorez Los Angeles
What do you like about our products and services?

Reasonable price; hard-working employee.


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