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based on 32824 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have been a customer for a few years now and was satisfied in the past. My sister and my self never saw the technician use his spot treatment on the hard areas, I did request that he use the spot treatment before he started the work. The technician was asked about the spot treatment as he was working. We were told that he wasn't that far yet to do the treatment even though he had cleaned half the carpet. We still have areas the should have come out.
The time previous we had to have Zerorez come back out to fix the areas that had to much water in the carpet and did not dry for days. When it did dry it had large dark areas.
You not only clean the carpets leaving no residue. You remove the soap others leave behind!
Cost is high. For about 2 hours of work, I paid $248 which is alot for cleaning.
The RESULTS!
Our technician!!!
No chemicals. I like the feeling of the carpet after.
It works! No residue. Great service. Loved Sal! What a sweet guy! He did an outstanding job. Took his time and was very thorough. Got my coffee stains out, too!
Friendly, reliable service. Carpets stay cleaner, longer than any other carpet cleaning service I've ever had. Technicians show up on time & are very thorough. I'll keep using your company
Zerorez cleans our carpet far better than any other company. The technicians are punctual, courteous, and do an excellent job. No other carpet cleaners will ever clean our carpet.
The carpet came out so nice and clean! It took less than two hours to clean and dried quickly. Darnell was prompt, courteous, and friendly. He worked hard. He answered all my questions and did an excellent job!
Fast, dried quickly and our carpet looks and smells and feels like brand new
no rezidue left on carpet
I was pleasantly surprised at how clean my white carpeting looked. Edwardo was very nice and efficient.
Rashad did a great job ......he gave extra attention to the more stained areas , he worked at a quick efficient pace, and he was a gentleman the whole time.
great results, dry time is quick, no prevailing smell
great service and good people that work for you.
Tech was on time. Great job. Already passed on the phone number to my sister. Thanks
Great job and technician will continue to use zero rez.
Our carpet looks great. The technician was very knowledgeable and professional. We are extremely satisfied with zerorez!
Very professional and efficient.
Timeliness, professionalism and all around good service.
Happy with service
Amazing cleaning job-got extremely dingy carpets looking new, very fast service, reasonable price, courteous
The near total lack of chemical use in your cleaning process.
good thorough job with polite workers
Our carpets went from soft to crunchy and stiff feeling. I have not had this happen. I was not expecting this.
Cleaned beautifully and dried quickly... what more could you ask?
Your service. Gil was courteous, helpful and professional.
You made sure the job was done to my satisfaction. Thank you.
Marcel was capable and careful. He obviously knows his job and how to attend to details in the homes where he works. I will ask for him again!
Clean and no residue, however over 2 hours late for afternoon appointment