Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34865 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 10, 2015 — Rated 10 out of 10 by R.R. Zerorez Los Angeles
What do you like about our products and services?

Jose was very friendly and efficient and did an excellent job.
Report a concern   July 10, 2015 — Rated 10 out of 10 by J.N. Zerorez Los Angeles
What do you like about our products and services?

Natural
Report a concern   July 10, 2015 — Rated 10 out of 10 by W.C. Zerorez Los Angeles
What do you like about our products and services?

It works and the person that came was terrific!
Report a concern   July 10, 2015 — Rated 10 out of 10 by A.S. Zerorez Los Angeles
What do you like about our products and services?

Great job in getting things cleaned along with really nice employee's.
Report a concern   July 10, 2015 — Rated 10 out of 10 by N.P. Zerorez Los Angeles
What do you like about our products and services?

Livingston does a great job and is very polite and helpful. I hope to see him again in 6 or 7 months. Name removed
Report a concern   July 10, 2015 — Rated 10 out of 10 by J.T.O. Zerorez Los Angeles
What do you like about our products and services?

Quality of the end result.
Report a concern   July 9, 2015 — Rated 8 out of 10 by R.W. Zerorez Los Angeles
What could we do to improve?

Be sure and let customers know that some carpet might buckle (big waves) - mine did and I thought the worst!!! I called in a panic - and was told to wait until the next day - that high end carpet can do this????? Would have saved me some worry if that bit of information was explained in the beginning.
Report a concern   July 9, 2015 — Rated 10 out of 10 by Faye Smelich Zerorez Los Angeles
What do you like about our products and services?

The service was professional, informative and friendly. Thanks
Report a concern   July 9, 2015 — Rated 10 out of 10 by D.S.B. Zerorez Los Angeles
What do you like about our products and services?

No soap
Report a concern   July 9, 2015 — Rated 10 out of 10 by L.B. Zerorez Los Angeles
What do you like about our products and services?

Its good
Report a concern   July 9, 2015 — Rated 10 out of 10 by M.D. Zerorez Los Angeles
What do you like about our products and services?

Marcel was very pleasant and professional. I'm very pleased with the results.
Report a concern   July 9, 2015 — Rated 10 out of 10 by P.G. Zerorez Los Angeles
What do you like about our products and services?

prompt, friendly, no odor, dries quickly, clean smelling and looking results
Report a concern   July 9, 2015 — Rated 10 out of 10 by V.W. Zerorez Los Angeles
What do you like about our products and services?

the alkaline water and tile cleaning.
Report a concern   July 9, 2015 — Rated 10 out of 10 by E.P.W.C. Zerorez Los Angeles
What do you like about our products and services?

I have used your company in my home for many years, and now at the office. The carpets are always cleaned well and the personnel is always well-trained.
Report a concern   July 9, 2015 — Rated 7 out of 10 by L.D. Zerorez Los Angeles
What could we do to improve?

The pricing seems a little high for furniture cleaning.
Report a concern   July 9, 2015 — Rated 10 out of 10 by K.S. Zerorez Los Angeles
What do you like about our products and services?

no suds
Report a concern   July 9, 2015 — Rated 10 out of 10 by T.H. Zerorez Los Angeles
What do you like about our products and services?

The professionalism of Michael, your tech. He did a through job of explaining all that was needed to clean my carpets.
Thank you, Name removed
Report a concern   July 9, 2015 — Rated 9 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

Jose was very professional and helpful.
Report a concern   July 9, 2015 — Rated 10 out of 10 by P.S. Zerorez Los Angeles
What do you like about our products and services?

On time, very good job, the carpets dry quickly
Report a concern   July 9, 2015 — Rated 9 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

Cleans best, stays clean longer
Report a concern   July 9, 2015 — Rated 10 out of 10 by Judy Newton Zerorez Los Angeles
What do you like about our products and services?

Your rug tech, Robert, was right on time and handled my questions with a depth of knowledge that reflected his considerable knowledge of Persian rug cleaning. I am confident my rugs will be handled properly.
Report a concern   July 9, 2015 — Rated 10 out of 10 by Mollie Lazarus Zerorez Los Angeles
What do you like about our products and services?

Great job of removing stains and sanitizing my carpet.
Report a concern   July 9, 2015 — Rated 10 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

The safety around little kids. I liked that the sealant was also a green product and kid-friendly.
Report a concern   July 9, 2015 — Rated 10 out of 10 by M.W. Zerorez Los Angeles
What do you like about our products and services?

Scheduling an appointment was easy, follow up confirmation was appreciated, Daniel our carpet cleaner called before arrival, he was very personable, worked hard until the job was done.
Report a concern   July 9, 2015 — Rated 1 out of 10 by L.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

It's been over a week and my carpet smells musty.. We used your service the first time and we were very impressed... This time around we're not sure why our carpet smells.
Report a concern   July 9, 2015 — Rated 10 out of 10 by A.R. Zerorez Los Angeles
What do you like about our products and services?

My carpet has never looked better and the technicians are always courteous, thorough, and they do a great job. I'm a fan. Sal did an awesome job!
Report a concern   July 8, 2015 — Rated 10 out of 10 by J.A. Zerorez Los Angeles
What do you like about our products and services?

Very nice man that did my service did an excellent job. I was very happy with my service
Report a concern   July 8, 2015 — Rated 10 out of 10 by L.G.A. Zerorez Los Angeles
What do you like about our products and services?

Always top quality service.

Robert is the best!
Report a concern   July 8, 2015 — Rated 10 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

The results are excellent, the technician was polite and quick and the entire experience was positive.
Report a concern   July 8, 2015 — Rated 10 out of 10 by Arlene Shannon Zerorez Los Angeles
What do you like about our products and services?

I love the fact that my carpet is not wet. It takes a short time to dry and looks fantastic.

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