Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35237 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 22, 2015 — Rated 9 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

No residue. Carpet looks nearly new.

Report a concern   August 22, 2015 — Rated 9 out of 10 by Leslie Rubenfeld Zerorez Los Angeles
What do you like about our products and services?

The product is good, although I liked it better the first time than the second.

Report a concern   August 22, 2015 — Rated 10 out of 10 by Julie Fisher Zerorez Los Angeles
What do you like about our products and services?

Professional service and great results.

Report a concern   August 22, 2015 — Rated 10 out of 10 by T.S. Zerorez Los Angeles
What do you like about our products and services?

I really appreciate the great customer service we received. We had some left-over spots from the initial cleaning, and the manager, Larry Sanders, called and offered to send someone out to retouch. We had moved some furniture after the first cleaning, and there were dark areas where the furniture had been. He offered to give us the return courtesy clean for $99, which we were happy to pay. And, best of all, the carpet looks great now! We have our condo up for sale and were worried the carpet would be a negative, but now, just the opposite!

Report a concern   August 22, 2015 — Rated 10 out of 10 by D.P. Zerorez Los Angeles
What do you like about our products and services?

The cleaning really works and the rugs feel so nice afterwards--not gunky as in other services that clean rugs.

Report a concern   August 22, 2015 — Rated 9 out of 10 by K.M. Zerorez Los Angeles
What do you like about our products and services?

There was no soap residue and my carpet was left clean and soft.

Report a concern   August 22, 2015 — Rated 10 out of 10 by S.R. Zerorez Los Angeles
What do you like about our products and services?

The technician was very knowledgeable, friendly and professional. Seemed to really care about the job he did. It was fast, I was able to get the job done immediately and I appreciated having a special rate as an intro to your services! Thank you ZeroRez!!

Report a concern   August 22, 2015 — Rated 10 out of 10 by Nina Priebe Zerorez Los Angeles
What do you like about our products and services?

Clean products and Edoardo is fabulous

Report a concern   August 22, 2015 — Rated 10 out of 10 by Linda Dixon Zerorez Los Angeles
What do you like about our products and services?

I like the honesty of the service technicians about what stains will come out and which will probably not come out. They are very well mannered.

Report a concern   August 21, 2015 — Rated 0 out of 10 by G.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

made problem worse, I will have to hire someone else to do the job. Return my payment immediately
Name removed

Report a concern   August 21, 2015 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Mr. Dennis Smith was our technician. He was so kind and courteous and knowlegable concerning the care of our carpets. One of the area rugs he cleaned was an expensive Oriental carpet. He made some recommendations for a pad to place under the carpet to extend the wear and keep the carpet looking nice. I will most certainly request his services again. He represents Zerorez with professionalism. You should be proud of having him affiliated your company.

Report a concern   August 21, 2015 — Rated 10 out of 10 by K.D. Zerorez Los Angeles
What do you like about our products and services?

So far I'm completely satisfied with your product and your service was outstanding couldn't have been better!

Report a concern   August 21, 2015 — Rated 10 out of 10 by S.L. Zerorez Los Angeles
What do you like about our products and services?

The gentleman that comes to clean is ver professional.

Report a concern   August 21, 2015 — Rated 10 out of 10 by Ed Griffith Zerorez Los Angeles
What do you like about our products and services?

Jeff and Roberts attention to my needs

Report a concern   August 21, 2015 — Rated 9 out of 10 by K.W. Zerorez Los Angeles
What do you like about our products and services?

Efficiently scheduled and actively completed the task to my satisfaction.

Report a concern   August 21, 2015 — Rated 10 out of 10 by Cheryl Peterson Zerorez Los Angeles
What do you like about our products and services?

So clean like the alkaline water

Report a concern   August 21, 2015 — Rated 10 out of 10 by K.T. Zerorez Los Angeles
What do you like about our products and services?

non toxic

Report a concern   August 21, 2015 — Rated 10 out of 10 by Rhonda Remland Zerorez Los Angeles
What do you like about our products and services?

I like that you don't use a lot of solutions...water is best

Report a concern   August 21, 2015 — Rated 10 out of 10 by J.G. Zerorez Los Angeles
What do you like about our products and services?

no odor, no toxicity, efficient and kind technicians, good 2 for 1 deals

Report a concern   August 21, 2015 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

The carpet was cleaned effectively. Stains were treated and removed, and the overall result was good. The technician was polite and obviously knew his job well, so that the carpets in the rooms that were "ZEROREZED" looked very clean.

Report a concern   August 21, 2015 — Rated 10 out of 10 by R.H. Zerorez Los Angeles
What do you like about our products and services?

My carpets were pretty dirty with some pretty bad spots.All spots were removed and the carpet looked great. It didn't take long and no lingering odor.

Report a concern   August 21, 2015 — Rated 9 out of 10 by P.F. Zerorez Los Angeles
What do you like about our products and services?

Carpets were well cleaned, and the cleaner was friendly and professional, and helpful.

Report a concern   August 21, 2015 — Rated 10 out of 10 by K.W. Zerorez Los Angeles
What do you like about our products and services?

Have always done an excellent job, employees are very customer focused.

Report a concern   August 21, 2015 — Rated 10 out of 10 by F.M. Zerorez Los Angeles
What do you like about our products and services?

The service fast easy an convenient. Keith was great!

Report a concern   August 21, 2015 — Rated 10 out of 10 by S.P.B. Zerorez Los Angeles
What do you like about our products and services?

The technician was very experienced and did a great job on a very hot day. The process using the water is clearly better than previous soap techniques we have seen.

Report a concern   August 20, 2015 — Rated 4 out of 10 by D.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

This is the second time I have used your service and it was not as good as the last time. The hard floors were not vaccumed after scrubbing, then the grout was sealed with the dirt still in it. The result is less than clean floors.

Report a concern   August 20, 2015 — Rated 10 out of 10 by P.B. Zerorez Los Angeles
What do you like about our products and services?

The carpet came out great, and your technician was great.

Report a concern   August 19, 2015 — Rated 9 out of 10 by P.M. Zerorez Los Angeles
What do you like about our products and services?

Very polite technician, nicely cleaned carpet and upholstery. My only complaint is that he really didn't move anything, not even a little floor lamp that weighs less than 2 pounds.

Report a concern   August 19, 2015 — Rated 10 out of 10 by D.W. Zerorez Los Angeles
What do you like about our products and services?

It is refreshing to be able to speak to someone directly when I call. Someone who can answer
any questions I have. The company has been very accommodating when I need help on the spur of the moment. I really appreciate their efforts. Thank you. And they do a great job.

Report a concern   August 19, 2015 — Rated 10 out of 10 by W.F. Zerorez Los Angeles
What do you like about our products and services?

Priced fairly and technicians are friendly.


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