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based on 32825 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Polite, appropriately cocky, beautiful results!
They WORK!
My carpet is still wet 3 days later
Our representative, Gil, was great and very honest but I'm disappointed more of the odor has not been removed from this process. I can still distinctly smell pet urine in our family room that I had hoped would have been minimized. Gil did not believe these stains were too penetrating and seemed to feel they were more superficial based on the odor he sensed during the cleaning. As you all did not offer any sort of special as your counterpart in San Diego ($99) I had hoped such a costly expense would improve our problem based on your product's reputation. I am unfortunately disappointed.
Everything!
Service
Great job from a great team.
Livingston does a fantastic job!
Everything looks so clean, no chemical odor. Robert did a great job and was very helpful and accommodating.
Great customer service, always able to get stains out. Thank you.
A very good service, good workers, on time.
Liked Brain, he was very professional, on time and just a great person.
Jean & Ralph Marsh
Our tecnician Robert was wonderful!
Uses only water to clean carpet instead of soap/detergents. Carpet dries quickly too!
You are not using soap or chemicals. It is green and hurting the environment. We have young grandchildren and we feel safe having them around the carpeting.
I love how you call to confirm appts and that the service man also calls to say he is on the way. This is helpful as I have 3 dogs and need time to get them out of the way.
Your service people are always considerate, friendly, clean & thorough.
Annually I have been having my carpets cleaned by Zerorez for several years and always love the results. Now that I have 3 hounds I will call for cleaning every 6 months
Recommend/use other products to help remove tough stains.
It really works. My carpet and tile look new!
Carpet was dry in a few hours, very courteous and efficient technician.
Neat and professional. Timely and good work.
good customer service, excellent technicians. Excellent results.
The aroma is very pleasing.
Customer service was exceptional and the actual cleaning service was superb. I will refer to all I know and will continue to use your service.
Non toxic, they don't smell and do a good job.
Very prompt and very gracious service person!
Zero residue
Your Employees are exceptional. This time Matt cleaned our rug and it looks NEW, as usual your workers are top notch. Matt was ready to work and did his job in a fast and timely manner. Was Polite and very professional. Thank you zerorez, I have told a friend or two that have carpet issues and they are also very happy with your services... We will call again.
Good for the environment. Fast professional service. Carpets are clean.
All products are Excellent from carpet, upholstery and tile cleaning. The service is the best and the technicians are first class😄.
Both were great! Sal, the technician, did an outstanding job, and my wife was very happy with the results. We will certainly be using Zerorez again, and will recommend their services to our friends.