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32825 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Dennis Kennedy always scrub my grout in the high traffic areas. The technicians that recently came to clean my tile and grout do not scrub anything. When the grout is wet, it appears to be okay but when it dries, you can still see the dirt.
I like that you guys do a wonderful job and that you don't use harsh chemicals that leave my carpet feeling sticky.
It's like family. I don't have to tell Robert what to do.
MICHEAL WAS VERY COURTEOUS AND KNOWLEDGEABLE AND MADE THE CARPET LOOK LIKE NEW, I THOUGHT I WAS GOING TO HAVE REPLACE THE CARPET. I WAS VERY, VERY SATISFIED WITH ZEROREZ. I HAD MIKE LOOK AT THE HOUSE NEXT DOOR, WHICH WE OWN, AND ZEROREZ WILL BE DOING THAT ONE ALSO IN THE VERY NEAR FUTURE.
Costumer service was very good, see noth that needs improvement at this time.
Extremely efficient work by intelligent, diligent technician Rashad.
Nice people and quality work.
On time, friendly and professional. And did a great job.
Dried fast, got the carpets cleaned (they look really good).
nothing - good work
My carpet is always cleaned well and stays that way for months.
Your workers are friendly and very efficient and always do a good f job.bb
Carpet looks worse than before.
It took 3 appointments before the job was started and he was two hours late .
No soap added
It feels clean. It doesn't feel sticky. Drys fast.
What I like most about ZEROREZ® is their commitment to (5-Star) customer service, professionalism and workmanship. This is my 3rd time using ZEROREZ®, and it was my grandparents' 2nd. We will continue to refer family and friends to ZEROREZ®!
Like the way the carpets feel when you are done. Not sticky and they stay cleaner longer.
Zal was our technician. Very thorough and very nice young man. Hopefully, he can come the next time we need Zerorez.
My technician is #1, Dennis Smith.
The process does not make my allergies act up.
Clean carpets ,timely and excellent service,and Rashad was knowledgeable and friendly. I will ALWAYS use Zerorez
Great Customer Service
Zero rez works better than any other method. We have tried several different services and zero rez is clean and fresh and doesn't leave anything behind. Thank you.
Technician was polite and very efficient and knowledgable about the service to be provided
very professional and presentable service reps. Gil did a fantastic job, he went above and beyond expectations!
Clean, quick, respectful
The results.
TECH IS FAST, FRIENDLY AND KNOWS WHAT HE'S DOING
Extremely professional.
Everything looked just like new and there was no smell or heavy dampness and I am just thrilled by the cleanliness of the truck, the driver and the courtesy shown. Thanks for everything.