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based on 32825 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our service man, Gil, was polite, efficient and thorough. The product is effective and the carpet feels clean after it dries. There is no feeling of residue left on the fibers. The extra cost is worth it.
Very professional, on time, happy with outcome, work with our schedule.
Your associate was knowledgeable and professional. The fact that you clean our carpets without harsh chemicals is why we initially began using your company? Our carpets look great!
No residue. Affordable. Friendly service.
Just water and no chemicals
Very professional service
Carpet is like new.
I was impressed to say the least. And Mike was very professional.
I was very happy with the technician who cleaned my carpeting--I had a red wine spill in one spot and he did such a good job that is now completely gone!
Michael ( I think that was his name!) was very professional and did an excellent job on carpet and sofa.
Very satisfied.
Keith did a very thorough job and got rid of the odor in my house. He was very pleasant andhelpful.
My carpeting always looks brand new after Zerorez. The technicians have always been professional, friendly, easy to understand,and work with me to clean needed areas, rather than an entire room or two, at the promotional price.
Very little odor. This is a huge plus to someone who does not tolerate fragrances well.
Also, Michael, the tech, was professional.
This is the first time I have used Zero res. The proof will be in how well the cleaning job holds up. With Last name removed Steamer the cleaning job typically looks good for about 6 months before the same stains start to show again.
We'll see how the Zero res. treatment holds up.
After that time, if all goes well, I will be glad to allow you to use my name for promotional purposes.
Great people great service now that's a big plus!
Your operators are friendly and efficient
No detergent.
Good job carpet very clean. Guys were super!
Your tech Robert has done the best he can but we still have a crummy looking carpet. Don't think there's any hope for it but not Zerorez's nor Robert fault.
Fast easy appointment. Reliable, Courteous, Through. Great results.
Quick and on time. No smell or residue left on carpet.
I like that you use water; your service rep was kind and made sure the job was done to satisfaction; and I thought the price was reasonable. The appointment was set very quickly, and the rep called with his ETA. I would highly recommend this company to every one I know. In fact I already have.
Works
on time good workers clean carpets and tile floors
Product - Like the idea of a product that is not harmful to the environment. I have been a proponent of such products since the early 60's. Too bad more companies aren't in tune with our environment.
Services - Livingstone was my guy. He was great, friendly, did a thorough job - carpet looks brand new. Thank you
Great service and great staff.
I like the product and how my carpet stands up after it's dry. The techs are always hard working and professional and I feel like they work hard to get good results.
My carpet looks clean and bright. My service man said they may need to clean once more to make sure stains are completely gone. The stains are residue left from using resolve carpet spray. Glad he informed me.
Matt was very thorough and worked hard to make sure my couch and love seat were cleaned properly. He also was professional, friendly and conscientious.
The drying process took a little more time than I expected, however they look good and I am satisfied with the job. Thank you.
Timely, professional and a great job