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based on 32824 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
your service techs are great and so is the way you clean our carpets.
thanks
1-It took over a week for the carpet on the stairs to dry.
2-Spots which needed to be clearned were not.
3-Over all-disappointed
only uses non chemical cleaning process
efficient, quick and the end result is great
Wouldn't leave until I was satisfied how the tile and carpet turned out. Was not cheap but you get what you pay for
Excellent customer service and great results. On time and worked quickly.
The technician was on time and was friendly. He worked fast!
Always do a great job with my carpets.
They work! I have been getting carpets cleaned for 40 years - There is NOTHING that EVER cleaned like this!
The work is excellent and the carpets have come clean each time Zerorez comes out.
My carpets are clean and smell very fresh. Dennis the technician was great in explaining the that the carpets will be wet for about 24 hours and just wear the protectors that he provided and stay off the carpets. My carpets feel very clean without the residue feel that you sometimes have with the traditional carpet cleaners. My new tradition is Zerorez. Love it!
Friendly staff, and chemical free products.
I liked the fact Darnell called to let me know he was on his way about 30 min. before the appt. time. Also, he was very polite and when I asked about the fees for the services he was precise when giving the information. I also appreciated the "booties" to wear after the carpets were cleaned. My carpet is very old and it looked new after Darnell had finished cleaning.
Brian came on time and explained everything. He was very professional and the job was completed on time.
Loved the fact that you didn't use detergent and can even drink the water!
Technician did a good job. and was very personable
Clean job and excellent service. Keep up the good work, Have a great year in 2015
Even removes old stains. No residue left in carpet to attrct dirt.
Very good job. We will make an appt. to have the hardwood cleaned and polished as soon as it is completely installed. Thank you
How friendly and reliable Gil, the tech, was. And the floors look great!
no chemicals
Professional and friendly technician. Good result.
Very professional technicians. Take good care. Carpets look great!
Always on time. Excellent technicians.
Kieth was great to work with and the results were amazing! I will definitely request Kieth again the next time I need my carpets and marble cleaned. Be sure to keep him happy and employed!
The gentleman that arrived to clean my carpet was a great representative for your Company. He was polite, called to let us know when he'd be arriving and then arrived on-time, and communicated effectively. He spoke English! He worked hard and did a great job! My carpet came out great and I was very pleased.
Excellent work!
on time the man you sent out was very good at this job. THANKS FOR ALL YOUR HELP.
Victor Blake
No chemicals
It's environmentally responsible and Dennis was extremely professional
The carpet came out looking good as new.