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based on 32825 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Best we have ever had.
We were pleased that your organization came back out to redo our carpets. We definitely saw a difference this time around when you redid our carpets. The carpets were damp or wet like last time. We are glad that your organization took the time this time around to redo our carpets. We would of hoped that is how it was done the first time around as we had our son's 3rd birthday party on that Saturday and had to move furniture that day. We are appreciative though that your organization did come out again, to redo yet we had to move our furniture again in order for this to be done correctly. We do realize that you are offering a $75 credit for our next cleaning & may consider redoing some of our staircase & hallway and another room in our home in the future. The only unfortunate & disappointment was having to move our furniture twice & the carpets not being cleaned for the birthday party (again, that is why we scheduled accordingly) :( Thank you again, Marion
The carpets came out great, but we need to see if they hold up.
Polite, knowledgeable technician who showed up on time. Expertly cleaned my carpet. It looks like new.
Carpet feels great, no crusty residue.
Prompt on time service and the uniform technicians.
The carpet was very clean,better than last time.
Your representative was curteous and efficient, and my carpeting looks wonderful.
The technician does what he says. My carpet is both clean AND soft after he leaves😊
technicians do a great job. the dirt spots don't come back.
Zerorez is environmentally friendly and safe. My carpets looks amazing and stay looking great long after they are cleaned. The Technicians are alway professional and happy to answer any question you might have.
Efficient and professional.
water & technition
No chemicals used
They were on time and did excellent work.
Marcel is truly an asset for Zerorez. He is always courteous, professional, punctual, works diligently, and consistently does a remarkable job on our carpets. He is one of the main reasons I continue to come back, and also refer Zerorez to friends and family.
Thank you!
The technician was very polite, respectful and knowledgeable. I would recommend him to anyone. His name is Sal. It was a great pleasure to have a highly professional person and company.
Showed up on time. Did a good job. Only comment was the $15 trip charge. Doesn't make any sense when gas is as low as it is today...
Sal, the technician was very competent, helpful and personable
Dries fast and feels great after the cleaning (not stiff)
Nice servicemen. Very knowledgeable about your company. Also, that there are no chemicals used in the cleaning process.
Everything but your prices, way to high. We'll shop our carpet cleaning needs in the future.
Knowledgable technician, fast service, non-toxic solution.
The product is great because you use no chemicals.
The service was good and the serviceman very helpful and professional.
great customer service
Robert Keith does a beautiful job of cleaning my carpets
very clean and fast
Your cleanings last longer than other carpet cleaning companies. Your techs are friendly and professional.
Efficient and you have wonderful staff
The carpeting was quite wet, I though the process would be dryer, too expensive.