Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32827 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 30, 2015 — Rated 9 out of 10 by R.K. Zerorez Los Angeles
What do you like about our products and services?

My carpets were much cleaner than I expected. The technician was very professional throughout the visit.
Report a concern   January 30, 2015 — Rated 8 out of 10 by C.C. Zerorez Los Angeles
What could we do to improve?

Prices are higher than other services, even with the special
Report a concern   January 30, 2015 — Rated 10 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

I am very pleased with the carpet cleaning. The carpets looked great and the service technicians have always been very professional. I recently took advantage of your offer to clean floor tile and grout. Unfortunately, the results were not what I expected. The grout does look better, but not great; and when the floor dried, there were watermarks left on the tiles. The grout in the bathroom, on the other hand, does not look good at all. I will most likely use your service for carpet cleaning in the future, but I seriously doubt that I would use or recommend the tile/grout cleaning.
Report a concern   January 30, 2015 — Rated 10 out of 10 by C.B. Zerorez Los Angeles
What do you like about our products and services?

Polite technicians, on-time, good results.
Report a concern   January 30, 2015 — Rated 9 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

I have used Zerorez in my home in Long Beach Calif for many years, with mixed results. The cleaning process is fine, but on several occasions the technicians were careless and seemed in a hurry to be done with the job. My most recent experience with Rashad at my parent's home in Woodland Hills was excellent. It was Rashad which made the difference. He was efficient, thorough and very pleasant.
Report a concern   January 30, 2015 — Rated 10 out of 10 by M.P. Zerorez Los Angeles
What do you like about our products and services?

I love the cleaning solution kit for cleaning my floors, counters etc. I had my shower, floors and carpet cleaned.I had good service and good results
Report a concern   January 30, 2015 — Rated 10 out of 10 by A.A. Zerorez Los Angeles
What do you like about our products and services?

Every thing was very well done. The carpet looked new.
Report a concern   January 29, 2015 — Rated 10 out of 10 by H.W. Zerorez Los Angeles
What do you like about our products and services?

Product is excellent. I have almost white carpets on stairs, in hallway,4 bedrooms and living room. All areas get used a lot. My carpets look like new when Zerorez cleans them.
This time I had a couch that my twin grand-sons shot paint balls on it - yellow and green very bright colors. The material was a suede dark brown. I was concerned that it was ruined. It was a medical ! I know Zerorez is an awesome product, but you employee, Keith Almanza was an excellent worker. He worked on those spots and it was truly a miracle. The couch looks like brand new.
Report a concern   January 29, 2015 — Rated 10 out of 10 by A.B. Zerorez Los Angeles
What do you like about our products and services?

The cleaning was amazing. I saw it happen right before my eyes. And the man who did the work (sorry I don't remember his name) couldn't have been more professional or efficient and very nice, too.
Report a concern   January 29, 2015 — Rated 10 out of 10 by H.T. Zerorez Los Angeles
What do you like about our products and services?

Very happy with the service. The young man who came was very professional
And hard working. Please thank him for us.
Report a concern   January 29, 2015 — Rated 10 out of 10 by B.S. Zerorez Los Angeles
What do you like about our products and services?

Sal did a great job. He was an excellent Zerorez representative.
Report a concern   January 29, 2015 — Rated 10 out of 10 by P.O. Zerorez Los Angeles
What do you like about our products and services?

I like that there is no soap to leave residue in the carpet to collect dirt. And Chris was very polite and helpful.
But please don't use ny name but I will recommend.
Report a concern   January 29, 2015 — Rated 9 out of 10 by M.C. Zerorez Los Angeles
What do you like about our products and services?

carpets are clean!
Report a concern   January 29, 2015 — Rated 7 out of 10 by M.J. Zerorez Los Angeles
What could we do to improve?

Brett was very courteous and friendly. My only complaint is the amount I was charged for cleaning the floor. After he was done, i looked at the area which he measured as over 300 sq feet but it does not appear he subtracted for the areas he did not do like where there was an island or a narrow hallway. I feel the charge should have been less. Also, i could not tell the tile was sealed. Maybe it was and i dont know what to look for but it didnt look any different.
Report a concern   January 29, 2015 — Rated 10 out of 10 by S.R. Zerorez Los Angeles
What do you like about our products and services?

The attendant was very thorough. I like that he took the time to go over individual problem areas of the carpet. He did not rush or do a sloppy job so I would definitely recommend and would like the same person to come out for a future cleaning.
Report a concern   January 29, 2015 — Rated 10 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

I love the hard effort of work displayed by all your employees and the end results show!
Report a concern   January 29, 2015 — Rated 9 out of 10 by Integra Marketing Zerorez Los Angeles
What do you like about our products and services?

Clone your technician
He was very professional and a joy to deal with.
Normally I ignore surveys but I am so impressed
by your tech I felt I had to say something.
I would hire that man away from you if he could
repair refrigeration
Report a concern   January 29, 2015 — Rated 10 out of 10 by I.E. Zerorez Los Angeles
What do you like about our products and services?

It's very nice,it's clean and I am impressed
Report a concern   January 29, 2015 — Rated 10 out of 10 by A.S. Zerorez Los Angeles
What do you like about our products and services?

Zerorez uses o soap, carpets stay cleaner longer, no soapy smell and residue.
Report a concern   January 29, 2015 — Rated 10 out of 10 by K.H. Zerorez Los Angeles
What do you like about our products and services?

spots go away. No chemicals used.
Report a concern   January 29, 2015 — Rated 10 out of 10 by J.E. Zerorez Los Angeles
What do you like about our products and services?

Very pleased and have recommended you to a friend already.
Report a concern   January 29, 2015 — Rated 10 out of 10 by B.H. Zerorez Los Angeles
What do you like about our products and services?

Zerorez technicians really know about the intelligent care and cleaning of carpet and flooring.
Report a concern   January 29, 2015 — Rated 6 out of 10 by P.T. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Too expensive
Report a concern   January 28, 2015 — Rated 10 out of 10 by B.N. Zerorez Los Angeles
What do you like about our products and services?

Like the natural products and professional people.
Report a concern   January 28, 2015 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

The quality was very high and the person who came here was very professional, helpful and nice
Report a concern   January 28, 2015 — Rated 10 out of 10 by M.T. Zerorez Los Angeles
What do you like about our products and services?

pet friendly, non toxid
Report a concern   January 28, 2015 — Rated 10 out of 10 by P.L. Zerorez Los Angeles
What do you like about our products and services?

I like that my carpets don't have a soap residue and they stay clean much longer as a result.
I also like that the products are green and safe.
Report a concern   January 28, 2015 — Rated 10 out of 10 by David & Veronica Crepeault Zerorez Los Angeles
What do you like about our products and services?

No chemicals, quick and clean.
Report a concern   January 28, 2015 — Rated 9 out of 10 by A.G.S. Zerorez Los Angeles
What do you like about our products and services?

Friendly customer service and non-harsh cleaners.
Report a concern   January 28, 2015 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

Gil was prompt, polite and accepted a coupon that I had.
My one disappointment was the price for the exact same area was $299.00 that amount reflected my $35.00 coupon. When they were here 6 mos ago the price was $284.00 with no coupon. That's a pretty hefty jump in 6 mos time. $334 vs. $284 right?

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