Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32827 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 7, 2015 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

Didn't have an odor and dried quickly . Robert Keith the service tech. was very professional !
Report a concern   February 7, 2015 — Rated 9 out of 10 by J.D. Zerorez Los Angeles
What do you like about our products and services?

The rug gets dry quickly, and doesn't collect dirt like other products
Report a concern   February 7, 2015 — Rated 10 out of 10 by Mary Roberts Zerorez Los Angeles
What do you like about our products and services?

Very friendly service, great results! Matt was very sweet, listened to what I needed to have done, and did a great job cleaning the carpets.
Report a concern   February 7, 2015 — Rated 10 out of 10 by Danielle Blocker Zerorez Los Angeles
What do you like about our products and services?

Great service. Technician efficient and friendly. End result fantastic!
Thank you!
Report a concern   February 6, 2015 — Rated 10 out of 10 by M.D. Zerorez Los Angeles
What do you like about our products and services?

The product works great and the professional techs truly know their job. My carpet looks new again.
Report a concern   February 6, 2015 — Rated 10 out of 10 by B.L.L. Zerorez Los Angeles
What do you like about our products and services?

Excellent experience with Brett. An awesome representative for the company. Love how clean the product makes our carpets!
Report a concern   February 6, 2015 — Rated 8 out of 10 by R.S. Zerorez Los Angeles
What could we do to improve?

I still remain unhappy with a recent cleaning of my office carpets. The first cleaning was not thorough enough and showed dirty the very next day. Even after a second quick touchup, my carpets still show dirt and darker coloration. If you want to make this right, please contact me at Phone number removed. First name removed
Report a concern   February 6, 2015 — Rated 8 out of 10 by R.S. Zerorez Los Angeles
What could we do to improve?

Follow up with your clients who have had their carpets redone because still show dirty after first cleaning.
Report a concern   February 6, 2015 — Rated 9 out of 10 by H.N. Zerorez Los Angeles
What do you like about our products and services?

The service is very professional. The procedure REALLY does get the carpet clean.
Report a concern   February 5, 2015 — Rated 10 out of 10 by Ted Gregory Zerorez Los Angeles
What do you like about our products and services?

Your professional associate and the business approach he used in completing his job.
Report a concern   February 5, 2015 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

it is allmost like dry cleaning they dry quik
Report a concern   February 5, 2015 — Rated 10 out of 10 by Y.S. Zerorez Los Angeles
What do you like about our products and services?

EVERYTHING! This is my 3rd time using Zerorez services and I couldn't be more pleased. Very friendly, courteous, and knowledgeable. My carpets look brand new. Great Job Brian!
Go Kings!
Report a concern   February 5, 2015 — Rated 10 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

Our technician showed up on time as scheduled. He explained what he was going to do before he began the job. The outcome exceted my expectations I will definitely use Zerorez again
Report a concern   February 5, 2015 — Rated 10 out of 10 by E.C. Zerorez Los Angeles
What do you like about our products and services?

Our cleaning was fast and efficient. Very courteous technician. We will have zerorez again.
Report a concern   February 5, 2015 — Rated 10 out of 10 by I.S. Zerorez Los Angeles
What do you like about our products and services?

The carpet always looks good and you get stains out well.
Report a concern   February 5, 2015 — Rated 10 out of 10 by T.S. Zerorez Los Angeles
What do you like about our products and services?

Everything from the great products that keep our carpets clean to the well dressed and very polite and courteous technicians that come to the home.
Report a concern   February 5, 2015 — Rated 10 out of 10 by A.P. Zerorez Los Angeles
What do you like about our products and services?

Always fast, friendly, and safe for my family. Sal is always happy to help us!
Report a concern   February 5, 2015 — Rated 8 out of 10 by J.D. Zerorez Los Angeles
What could we do to improve?

lower pricing
Report a concern   February 4, 2015 — Rated 10 out of 10 by Patrick Brass Zerorez Los Angeles
What do you like about our products and services?

Excellent service delivered as promised, and on time!
Report a concern   February 4, 2015 — Rated 10 out of 10 by R.F. Zerorez Los Angeles
What do you like about our products and services?

The carpets get clean and stay clean! And the carpets aren't crunchy after cleaning like they are when ChemDry does the cleaning.
Report a concern   February 4, 2015 — Rated 9 out of 10 by Chris Robinson Zerorez Los Angeles
What do you like about our products and services?

There is no residual soap and odor in the carpet. I like that fact that water is used
for a natural cleaning process.
Report a concern   February 4, 2015 — Rated 10 out of 10 by L.M.G. Zerorez Los Angeles
What do you like about our products and services?

The less water, little dampness makes a big difference, Carpet feels clean instantly.
Report a concern   February 3, 2015 — Rated 0 out of 10 by G.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Stop spamming me!
Report a concern   February 3, 2015 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

On time, clean worker and very poleit, and informed me when he found something questionable.
Report a concern   February 3, 2015 — Rated 10 out of 10 by R.G. Zerorez Los Angeles
What do you like about our products and services?

Have always done a great job. Showed up on time. Friendly and professional.
I have recommended you several times and had friends and family use your service on my recommendation.
Report a concern   February 3, 2015 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

We like the professionalism of your employee Michael. He called to say he was on his way in would be at our home in 30 minutes. He took care of moving the furniture and rugs outside clean them beautifully.we love the process. Our sofa looks like new
Report a concern   February 3, 2015 — Rated 10 out of 10 by D.R.G. Zerorez Los Angeles
What do you like about our products and services?

We are very happy with your services at Zerorez.
Report a concern   February 3, 2015 — Rated 10 out of 10 by P.C. Zerorez Los Angeles
What do you like about our products and services?

Livingston
Report a concern   February 2, 2015 — Rated 10 out of 10 by Faith Rogers Zerorez Los Angeles
What do you like about our products and services?

The communication Zerorez has with their customers is top notch. I was confirmed by e-mail immediately after my call to scheduled carpet cleaning. I was assured as to the time the technician would arrive and I felt confident that I could depend on this appointment. The day of the appointment came and Gil Rogers, our technician, was across the street completing the work scheduled for my neighbor as I was the second appointment for Gil. He came over with a smile on his face, introduced himself, surveyed the rooms, and set-up his equipment (no, I did not drink the water like Bill Handle!!). Gil was very thorough; he brought me in as he was finishing the first room to show me the difference and what a difference there was. He then started on the second room, which went considerably faster as it didn't need the attention that the first room did.

Gil made a great impression on me and as a customer with his courtesy, workmanship and professionalism. I will continue to use Zerorez and recommend them as I have in the past.
Report a concern   February 2, 2015 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

Timeliness of Michael, friendliness, he explained what he was doing...

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