Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32827 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 12, 2015 — Rated 10 out of 10 by M.G. Zerorez Los Angeles
What do you like about our products and services?

Everything
Report a concern   February 12, 2015 — Rated 10 out of 10 by Janice Flavin Zerorez Los Angeles
What do you like about our products and services?

You're the best!
Report a concern   February 12, 2015 — Rated 10 out of 10 by Marin Hart Zerorez Los Angeles
What do you like about our products and services?

I have used Zerorez for over 10 years. The service is great and the carpets look like new when they are finished.
Report a concern   February 12, 2015 — Rated 10 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

Friendly service. Great job. Jose could not have been more accommodating, worked hard, made sure I was happy with the results. Great guy!
Report a concern   February 11, 2015 — Rated 10 out of 10 by P.C. Zerorez Los Angeles
What do you like about our products and services?

Good quality work. Punctual and polite technicians.
Report a concern   February 11, 2015 — Rated 10 out of 10 by C.K. Zerorez Los Angeles
What do you like about our products and services?

I have used Zerorez many times in the past and I like that the carpets do not resoil quickly. The cost is well worth not having to have them redone in 4-6 months.
Report a concern   February 11, 2015 — Rated 10 out of 10 by M.K. Zerorez Los Angeles
What do you like about our products and services?

Service men are pleasant to do business with and they do a great job.
Report a concern   February 11, 2015 — Rated 10 out of 10 by R.D. Zerorez Los Angeles
What do you like about our products and services?

The carpet came out clean and the serviceman was professional and knowledgeable
Report a concern   February 11, 2015 — Rated 9 out of 10 by K.H. Zerorez Los Angeles
What do you like about our products and services?

We had our tile floors cleaned & sealed and carpet cleaning in 2 rooms. The tile looks much better, although the products did irritate my sinuses for several hours after. The technician was very friendly and efficient.
Report a concern   February 10, 2015 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

Professional service
Carpets are really clean
Report a concern   February 10, 2015 — Rated 10 out of 10 by J.R. Zerorez Los Angeles
What do you like about our products and services?

Great product and professional personnel! I have already recommended Zerorez to my neighbors and garden club friends.
Report a concern   February 10, 2015 — Rated 10 out of 10 by Amber Pfeiffer Zerorez Los Angeles
What do you like about our products and services?

The integrity and honesty appraisal of our needs by the service person who came to our home with no attempts to up-sell! So refreshing!
Report a concern   February 10, 2015 — Rated 5 out of 10 by N.K. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

You didn't disappoint me. It was a job well done & Sal was really wonderful. I feel that you are way too expensive. $450 to clean a couch! That is really too much. My husband is a physician & what I paid for my cleaning job is way more than is earns in 1 day. He went to school for 8 years plus 4 more of training. Sal was here for the most 3 hrs! Does that seem right?
Report a concern   February 10, 2015 — Rated 10 out of 10 by J.A. Zerorez Los Angeles
What do you like about our products and services?

No leftover smell or coated feeling. Uses no chemicals. Friendly staff.
Report a concern   February 10, 2015 — Rated 10 out of 10 by B.B. Zerorez Los Angeles
What do you like about our products and services?

Clean
Report a concern   February 10, 2015 — Rated 10 out of 10 by G.C. Zerorez Los Angeles
What do you like about our products and services?

This is our fourth Zerorez cleaning and our carpet always comes out looking as good as new. The techs are always on time, very neat, clean and friendly. We'll definitely call you again!
Report a concern   February 10, 2015 — Rated 6 out of 10 by K.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The price of cleaning our small townhome, 3 areas plus stairs plus a small landing has gone up from $199( in late 2013) to $284(this was with a $50 off birthday coupon) Are you guys getting a bit greedy????
Report a concern   February 10, 2015 — Rated 8 out of 10 by N.M. Zerorez Los Angeles
What could we do to improve?

Your cleaning is very good, but not sure it's worth $100. More than the guy that usually does my carpet.
Report a concern   February 9, 2015 — Rated 10 out of 10 by Christine Wood Zerorez Los Angeles
What do you like about our products and services?

The technician arrived on time, did an excellent job and was extremely helpful.
Report a concern   February 9, 2015 — Rated 10 out of 10 by R.L.L. Zerorez Los Angeles
What do you like about our products and services?

The guy was very friendly and did a great job! I love that you use high temp water to clean the carpet, and all the spots came up!
Report a concern   February 9, 2015 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

My child has eczema and several allergies. The fact that no chemicals or soaps were left on the carpet has been helpful for his skin. It has only been a few days and his skin looks better already. Thanks.
Report a concern   February 9, 2015 — Rated 10 out of 10 by M.F. Zerorez Los Angeles
What do you like about our products and services?

Our carpets are clean. Gil arrived on time and got the job done great!
Report a concern   February 9, 2015 — Rated 9 out of 10 by F.L.V. Zerorez Los Angeles
What do you like about our products and services?

We were able to get an apt time quickly. The person who helped us was very friendly and professional and did a great job.
Report a concern   February 9, 2015 — Rated 10 out of 10 by Cindy Cunha Zerorez Los Angeles
What do you like about our products and services?

Ease of scheduling, friendly, knowledgable, trustworthy techs, outstanding results
Report a concern   February 8, 2015 — Rated 10 out of 10 by J.O.V.K. Zerorez Los Angeles
What do you like about our products and services?

No chemicals
Report a concern   February 8, 2015 — Rated 10 out of 10 by Jan Bartsch Zerorez Los Angeles
What do you like about our products and services?

The first time I used zero rez 6 yrs. ago they got out a stain two other companies couldn't.The guys are clean cut and courteous. I love that you don't use soap. The carpet is really clean.
Report a concern   February 7, 2015 — Rated 10 out of 10 by Robin Genis Zerorez Los Angeles
What do you like about our products and services?

Daniel was very friendly and knowledgeable.
Report a concern   February 7, 2015 — Rated 10 out of 10 by G.P. Zerorez Los Angeles
What do you like about our products and services?

The friendliness of your staff, the attention to detail in explaining the necessary process, and the rapidity in which the job was accomplished.
Report a concern   February 7, 2015 — Rated 10 out of 10 by P.W. Zerorez Los Angeles
What do you like about our products and services?

professional nature of the gentleman that came to provide the cleaning. He explained everything before proceeding and was very thorough with the Cleaning
Report a concern   February 7, 2015 — Rated 10 out of 10 by Beckie Holmes Zerorez Los Angeles
What do you like about our products and services?

quality of product, professional staff

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