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32827 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpets look great and don't look dirty as fast
Carpets cleaned
The cleaning is amazing and the customer service couldn't be better. Our technician, Brett, was amazing. Very professional and he did a great job.
Several spots and areas that were unsatisfactorily cleaned. Return to attempt a second go at these areas.
Effective, organic, quick , carpets look vastly improved .
Good results.
Good staff.
Everything ! Keith arrived at the exact time that he promised he would be here and immediately began his work. He was amazing !!! He was able to remove spots which I had given up on ever cleaning ! He worked efficiently and left my carpets sparkling clean. Except for the fact that the carpets look brand new again, you would not even know that he was here as he was very careful not to mark or damage any part of the house. He cleaned the carpets in five bedrooms, a staircase, den, and two large hallways and the difference is incredible. Not only did he do a wonderful job, but he was personable, professional, and very easy to work with. I like the fact that the cleaning process dries quickly as well as we were able to get our house back in order very quickly. I will never trust my carpets with anyone but Zerorez !! Kudos to your company and to Keith, our technician!!! Thank you !
I thought awood floor cleaning would make things look better. It seems I got a $200 mop job. The guys tried and were polite but the results are ugly. Now I have machine swirls all over the floor instead of just a dirty floor. I would have been better off leaving it alone.I am not prepared to spend a fortune on this floor and I know that is what you guys will recommend to make it look nice. What do you think should be done? Name removed
The carpet cleaning was great but when I went to pay the bill I told him I had an email from zeroes that was any 3 surfaces for 199.00. He said mine didn't qualify because they were area rugs. Bu the ad said ANY 3 surfaces. So, how did I misinterpret the ad?
Chemical free
The technician did a great job. He was very courteous and helpful.
Prompt, professional, and honest! I have recommended Zerorez to several people!
My carpets look wonderful and the men giving service were very helpful and proficient
I really like that you are a green company and do not use chemicals. I also thought my technician Gil Rogers was outstanding. He did a really thorough job, asked questions and I appreciated how he cared about doing a great Jon!
Easy to deal with and the results are great!
Prompt, very effective. Brian is great
Great technician.
Thank you.
The technician was very polite and thorough. He cleaned my three rooms in a timely manner and provided us slippers in case we needed to walk on the carpet before it was dry. He laid drop clothes and rubber plastic corners to prevent his machinery from causing any damage to furniture and edges of the wall. I was truly impressed with how much care he took to prepare our home for the service he provided. Lastly I am very pleased with the actual cleaning of my carpet. (It was in bad shape.) I highly recommend Zerorez to anyone who wants the job done right.
Did a great job and polite
No soap, and zero rez! Rashad Jordan was awesome! He was punctual, attentive and extremely thorough. I only hope he stays on board with you so I can request him the next time. I would never go with any other carpet cleaning service. My carpets look like new. Thank you!!!
The carpets and hard surfaces look very clean. Techician was very knowlegable.
Good job
It works.
Fast, professional and environmentally safe
The guy I had was fantastic, very personable. The carpet looks great. Better than I thought. Thks
The results
I like the method that is being used and that i don't have any residue in the carpet. thank you very much for doing such a great job. Sincerely Mr Last name removed
Polite, hardworking, and competent staff. My carpets always look amazing after they leave.
my carpet always look beautiful when you are done