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32827 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Matt did a fabulous job cleaning and sealing my tile floors. He went the extra-mile to make sure I was satisfied with the job. I liked the fact that he explained how environmentally safe zerorez is when they clean. This gave me peace of mind because a lot of people in my life have allergies and are environmentally conscious.
My carpets looked beautiful and some rooms were very dirty and it was light tan carpet. Daniel was so polite and really went out of his way to make sure I was happy with the out come. He was very kind. I would recommend Zerorez highly for your carpet cleaners.
I have a comment. I asked when I scheduled the appt to have a sample area done on hardwood floors and I said if I like it I would do some hardwood. This was my reason for scheduling an spot at this time. The tech did not have the necessary stuff. It was conveyed to him that my floors had a wax buildup and only brought the stuff to test for this. This was never my concern. My concern was slippery hardwood. So I am
Not sure why the miscommunication. I partially feel that the whole appointment was a waste of time even though I had done carpeting clean. I did not meet my objective.
Pricing, your service is excellent, however it is almost twice as expensive as the competion.
Larry was very thorough. We have saltio tile and it required striping, cleaning, and sealing. He walked is through the whole process. We are very greatful.
Zerorez does an awesome job.... my carpets look amazing! If only you offered zerorez dog booties .... my carpets would stay cleaner longer. No matter the dirt.... it always looks great and lasts a long time....ven with 3 dogs and an 11 year old boy in the family!
Carpet stains don't come back for the most part.this has not been the case with the other carpet cleaners I have used.
The technicians are great to work with. They are on time and do a very quick and complete job.
Arrived on time, quick service.
You showed up on time and finished in the time frame I was quoted, the tile floor looked good as new.
good job,ot time answered all questions and gave ideas as how to keep carpet clean.
Prompt response to my inquiry for service, professional but friendly, very clear about services and pricing. I came home from work and loved the cleanliness of my rugs
Great Job!!! Thank you again.
My room smells clean and the technician did a very good job. He was knowledgeable and highly professional. I will recommend zerorez.
Timely,friendly guys. No soapy smell
On time and good results
The floors were coated with a white powder. I had to clean the floor after.
Rasheed is very careful with the walls doorways etc. He is personable and does quality work. There is no odor after service.
I am very satisfied with the technician you have representing your business. He did a wonderful job and took the time to explain about the areas in question and how to maintain in between cleanings. I will be calling back in the future and will be letting my family members know about the great job done.
Thank you,
Very professional service and products seemed to work well.
Lack of chemicals in your treatment and reliability of service staff.
Non-toxic
There's not one thing I don't like about Zerorez.
My service technician was clear, polities and honest about
The job and his expectations. I was very pleased with the work he did and the effort
Spent on a very challenging task!
You folks do an amazing job. My carpet looks like new!
Robert is always friendly, knowledgeable and gets the job well done.
You are the best!
Zeroes has been cleaning our carpet since we moved here. The techs are knowledgeable and very courteous, they do a great job! Dennis was the last tech we had, he was very good!
Thorough and effective. Professional conduct by technician
You get ALL the spots out