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32831 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpets are very clean and dry quickly
The service man Brian was great. Very informative about the process. He was very polite and he called prior to showing up and was on time.
They are timely and efficient as well as doing an excellent job.
Some of the dark spots came back fairly fast, not talking about the high traffic area which is understandable, but on the low traffic areas.
Courteous, professional personnel. Do a great job too!
You now have other services besides carpet. Thank you
Got my carpet amazingly clean with zero chemicals or residue
Your product is great. The result? A carpet that is clean, clean smelling, and soft to the touch when it dries. As equally important is the experience. Brett was a fantastic worker! We had him 3 years ago - which is why we called for repeat business. He is friendly, kind, excellent attention to detail, and does and excellent job. HE is the what makes your wonderful product and amazing product!
work on getting stains out better
Expensive
Friendly technicians, good price, looks great after and lots of good deals!
Great job getting pet stains out of the carpet
My livingroom area rug looks new after the cleaning.
I liked that the staff was responsive and efficient - from when I first scheduled the appointment, to when the carpet cleaning was complete.
great heat and suction. really got the hard to clean areas like brands new. And lets face it, Robert is a great technician!!! Thanks
IT WORKS!!!!!!
Great service! On time, courteous and does a great job.
I was not there when the worked was done but I received nothing but praise from the woman who watches the units. Marcel was prompt, efficient, hard working with great attention to detail. I will recommend your services to everyone. A special thank you to Marcel for an excellent job.
Thank you
Julianne C. Rael-Duch
The carpet is cleaner, however, it still smells dirty.
I have no allergy issues with the products you use to clean our carpets & tile
Your service showed up on time and the carpet looked great when he was done. Love knowing you are able to do this quality of work without using chemicals in my home.
Thanks
First name removed
The tech was super, very friendly and informative, and the floors look AMAZING
The fact that our carpet were being cleaned and all the dirt/grime was being removed.
no chemical. pleasant odor. fresh and clean.
Gil was on time, polite, well groomed, and did a great job.I would request him again. I would give him a 10.
The person who took our reservation had us down for the wrong package and did not inform us that our walk in closet was not included in the price. I would give them a 6.
Great results, reliable and reasonable cost.
The representative was very professional. He explained the procedure before he began. The carpet looks really nice and the odor is gone. I wish I had called Zerorez, before removing the carpet from the first floor. GREAT JOB!
Sal our service technician was excellent. He explained all of the processes and procedures but did not push us to purchase more service than we needed. Floors and stairs are clear and look new again.
on time great service