Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32831 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 28, 2015 — Rated 10 out of 10 by Carlos Buendia Zerorez Los Angeles
What do you like about our products and services?

Great people great job
Report a concern   June 27, 2015 — Rated 10 out of 10 by P.S. Zerorez Los Angeles
What do you like about our products and services?

Your serviceman was efficient and did a thorough job. I knew he was a professional.
Report a concern   June 27, 2015 — Rated 10 out of 10 by P.L.B. Zerorez Los Angeles
What do you like about our products and services?

Both are great....I have already recommended you!!
Report a concern   June 27, 2015 — Rated 9 out of 10 by D.W. Zerorez Los Angeles
What do you like about our products and services?

I love the fact that you don't leave a residue. I do believe your prices are high enough to include the cost of doing business ($15 trip fee). For this reason, I don't fell I can recommend you to my friends.
Report a concern   June 27, 2015 — Rated 9 out of 10 by D.P. Zerorez Los Angeles
What do you like about our products and services?

All spots & stains were removed. Polite courteous service.
Very effective in stain removal. Impressive.
Report a concern   June 27, 2015 — Rated 10 out of 10 by J.E.L.R.S. Zerorez Los Angeles
What do you like about our products and services?

Techs seem very knowledgeable and they are always very polite and professional.
Report a concern   June 27, 2015 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

excellent
Report a concern   June 27, 2015 — Rated 10 out of 10 by R.H. Zerorez Los Angeles
What do you like about our products and services?

No goo left in carpet, very clean; very nice.
Report a concern   June 27, 2015 — Rated 10 out of 10 by S.P. Zerorez Los Angeles
What do you like about our products and services?

Great service. No chemicals. Excellent result.
Report a concern   June 26, 2015 — Rated 10 out of 10 by S.W. Zerorez Los Angeles
What do you like about our products and services?

Lack if chemicals used and really good "water" removal from carpet fibers. Friendly and efficient service workers who explained procedure clearly.
Report a concern   June 26, 2015 — Rated 10 out of 10 by Kelly Cox Zerorez Los Angeles
What do you like about our products and services?

Rashad was fantastic -did a great job re-doing my stairs and was even early! Give him a raise - he was super duper!
Report a concern   June 26, 2015 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

carpets are cleaner than with other companies
Report a concern   June 26, 2015 — Rated 10 out of 10 by D.K. Zerorez Los Angeles
What do you like about our products and services?

I love the product that your company uses. The soaking wet, sticky residue of other companies makes my carpets feel dirtier than when they came. Every Zerorez cleaner is very professional and work extra hard to make sure the job is done well.
Report a concern   June 26, 2015 — Rated 0 out of 10 by T.H. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Appointment was for 3-5. No one came or called until 6. My time is too valuable to wait for 3 hours without a phone call.
Report a concern   June 26, 2015 — Rated 10 out of 10 by K.A. Zerorez Los Angeles
What do you like about our products and services?

I like the gentleman that cleaned our carpets. Professional, efficient, conscientious.
Report a concern   June 26, 2015 — Rated 10 out of 10 by T.M. Zerorez Los Angeles
What do you like about our products and services?

the carpet cleaning was superior -- far, far better than coit did about 6 months ago
Report a concern   June 26, 2015 — Rated 10 out of 10 by Debbie Forbeck Zerorez Los Angeles
What do you like about our products and services?

Our carpet has never been so clean. Zerorez removed stains that have been in our carpet for years, even after prior cleanings. And our tech was very personable, considerate, and efficient. I will definitely use Zerorez, and only Zerorez, for future carpet cleanings.
Report a concern   June 26, 2015 — Rated 10 out of 10 by Robert & Cindy Kupper Zerorez Los Angeles
What do you like about our products and services?

quality staff.
Report a concern   June 26, 2015 — Rated 10 out of 10 by T.C. Zerorez Los Angeles
What do you like about our products and services?

A couple of days after having my carpet cleaned I noticed that one spot (that had been particularly dirty) needed to be gone over again. The technician was back within two days to give it another go over and my carpet was perfect.
Report a concern   June 26, 2015 — Rated 10 out of 10 by Yvonne Saltzman Zerorez Los Angeles
What do you like about our products and services?

I liked the entire methodology of your process; not using soap, heating the water by using the drive to the customer's home, the water being highly alkaline - it's ecologically responsible and a more effective carpet cleaning than any I've had in the years I've gotten our carpets cleaned. I liked that there was no "up selling" & the philosophy of your company is to do the job the customer contracted but explain that other services (wood floor cleaning, tile & area rug cleaning) are also available
Report a concern   June 26, 2015 — Rated 10 out of 10 by Janett Flowers Zerorez Los Angeles
What do you like about our products and services?

Friendly employee ( his name was Livingston) - the water cleanser seemed to clean well. Carpet was not crunchy after it dried like you get with sone conpanies
Report a concern   June 26, 2015 — Rated 10 out of 10 by B.S. Zerorez Los Angeles
What do you like about our products and services?

Excellent results, competent, friendly and efficient workers.....
Report a concern   June 25, 2015 — Rated 10 out of 10 by Susan Bacon Zerorez Los Angeles
What do you like about our products and services?

No chemicals and great service!
Report a concern   June 25, 2015 — Rated 10 out of 10 by Robert Gale Zerorez Los Angeles
What do you like about our products and services?

No residue. No chemicals. No odors. Great service. Very knowledgeable.
Report a concern   June 25, 2015 — Rated 10 out of 10 by P.K. Zerorez Los Angeles
What do you like about our products and services?

THE SERVICE AND ATTITUTE OF YOUR REPRESENTATIVE WAS GREAT. WE WILL RECOMMEND YOU TO ANYBODY THAT IS IN NEED OF YOUR SERVICES. THANKU.
Report a concern   June 25, 2015 — Rated 10 out of 10 by B.F. Zerorez Los Angeles
What do you like about our products and services?

Did a great job cleaning carpet and making repairs. On time and reasonably priced.
Report a concern   June 25, 2015 — Rated 10 out of 10 by V.E. Zerorez Los Angeles
What do you like about our products and services?

Polite, clean and ready to help
Report a concern   June 25, 2015 — Rated 10 out of 10 by Linda -SJC Peterson Zerorez Los Angeles
What do you like about our products and services?

Reliable pick up and delivery schedule and our area rug always looks so clean when it is returned!
Report a concern   June 25, 2015 — Rated 8 out of 10 by C.E. Zerorez Los Angeles
What could we do to improve?

I don't know YET. I want to wait and see how it stands up. Far too soon for me to give a recommendation.
Report a concern   June 25, 2015 — Rated 10 out of 10 by B.P. Zerorez Los Angeles
What do you like about our products and services?

Sal did a great job. He really took time to do all the rooms correctly... probably the best job done here we've had either with zerorez or other cleaners. Thanks.

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