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32831 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez did a fantastic job on our carpets. The technition was very detailed, polite, and professional. Our carpet looks new again and it's actually ten years old. We've only used Zerorez to clean our carpet and have always been happy with the results.
I spent 2 hours on my hands and knees with a can of spot shot to remove additional stains
Eduardo was very professional and personable. He first did a little portion of our hardwood floors to make sure we wanted him to continue. They looked much better after he finished that small area. After cleaning our living room, dining room and hallway, our floors look 10X better. I would definitely recommend Zerorez.
Liked the fact that the product was no smell - cleaned beautifully - grout and tile look AWSOM.
Technician was great. Carpet and sofa very clean. A bit pricey, but well worth the money. I will be using your services very soon for more cleaning.
My carpets stay cleaner longer, and the techs are very professional.
No smell, carpet stays soft
Matt was prompt, knowledgeable, friendly and did a fantastic job. My carpet looks and smells great.
My carpet looks great and it doesn't seem to have any residue that I feel would attract dirt. I was also concerned because my carpet is 30 years old and needed to be re-stretched and it turned out great.
Everything. The quality of the work, the cleanliness of the carpets when finished. The ease of scheduling. The efficiency and timing. The technician calls ahead of time when he is on the way. The price is right; no "up selling".
no soapy residue
Howver, Larry forgot to clean the outside of our staircase carpet and it looks dirty
Efficient-does a good job
Tile floor was fine. Front of sofa cushions still seem dirty and there is some discoloration.
The cleaner was polite and the cleaning made
Our carpets look better than they have since we had the carpet installed.
Good communication in sales, techs arrive on time, clean cut and polite. Do a good job, without upselling. Don't feel attacked to buy more.
No chemicals
It lives up to it's reputation
Good results. Curtious service.
my 15 year old carpet looks like the day it was put in
First, I really like the fact that after my carpets are wonderfully clean, they are soft - not hard or sticky as occurs with chemical rug clearners
Second, your technician called to confirm time, was on time, listened to what areas we wanted him to clean, explained exactly what he was going to do, offered several options for us to consider.
Third, your cost was as arranged and payment was simple and complete with an emailed receipt.
It was a thoroughly statisfactory experience - one that I plan to use in the future.
The carpets came out perfect
Highly recommended; did not have to wait long for an appointment; quick, courteous and timely service.
professional and effective
punctual, cleaned tile well
Good follow-up when we encountered a problem
I like the fact that you don't use chemicals to clean. I feel the technician did an excellent job and was very polite. It was also easy to make an appointment. I did have a question about the citrus spray that was used before the steam cleaning. I wanted to know what that is. I will definitely use Zerorez in the future. Thank you!
You showed up on time, were in and out super quickly, and did a great job.
Charge by total square footage, rather than by the number of rooms. The rooms in my house are quite small, but the price I pay for each room is the same as someone else would pay for much larger rooms.
This was the second time I have used your services and was very pleased with everything!
Quality of service. Professional and courteous employees. We are sold. Great job.