Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32831 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 6, 2015 — Rated 10 out of 10 by K.G. Zerorez Los Angeles
What do you like about our products and services?

Quality of service. Professional and courteous employees. We are sold. Great job.

Report a concern   July 6, 2015 — Rated 10 out of 10 by Debi Bowers Zerorez Los Angeles
What do you like about our products and services?

Zerorez did a fantastic job on our carpets. The technition was very detailed, polite, and professional. Our carpet looks new again and it's actually ten years old. We've only used Zerorez to clean our carpet and have always been happy with the results.

Report a concern   July 5, 2015 — Rated 2 out of 10 by P.D. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I spent 2 hours on my hands and knees with a can of spot shot to remove additional stains

Report a concern   July 5, 2015 — Rated 10 out of 10 by T.F. Zerorez Los Angeles
What do you like about our products and services?

Eduardo was very professional and personable. He first did a little portion of our hardwood floors to make sure we wanted him to continue. They looked much better after he finished that small area. After cleaning our living room, dining room and hallway, our floors look 10X better. I would definitely recommend Zerorez.

Report a concern   July 5, 2015 — Rated 10 out of 10 by R.G. Zerorez Los Angeles
What do you like about our products and services?

Liked the fact that the product was no smell - cleaned beautifully - grout and tile look AWSOM.

Report a concern   July 5, 2015 — Rated 10 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

Technician was great. Carpet and sofa very clean. A bit pricey, but well worth the money. I will be using your services very soon for more cleaning.

Report a concern   July 5, 2015 — Rated 10 out of 10 by P.S. Zerorez Los Angeles
What do you like about our products and services?

My carpets stay cleaner longer, and the techs are very professional.

Report a concern   July 5, 2015 — Rated 10 out of 10 by S.A. Zerorez Los Angeles
What do you like about our products and services?

No smell, carpet stays soft

Report a concern   July 4, 2015 — Rated 10 out of 10 by Jane Roseman Zerorez Los Angeles
What do you like about our products and services?

Matt was prompt, knowledgeable, friendly and did a fantastic job. My carpet looks and smells great.

Report a concern   July 4, 2015 — Rated 10 out of 10 by S.R. Zerorez Los Angeles
What do you like about our products and services?

My carpet looks great and it doesn't seem to have any residue that I feel would attract dirt. I was also concerned because my carpet is 30 years old and needed to be re-stretched and it turned out great.

Report a concern   July 4, 2015 — Rated 10 out of 10 by Patricia Buckley Zerorez Los Angeles
What do you like about our products and services?

Everything. The quality of the work, the cleanliness of the carpets when finished. The ease of scheduling. The efficiency and timing. The technician calls ahead of time when he is on the way. The price is right; no "up selling".

Report a concern   July 4, 2015 — Rated 10 out of 10 by S.D.Z. Zerorez Los Angeles
What do you like about our products and services?

no soapy residue

Howver, Larry forgot to clean the outside of our staircase carpet and it looks dirty

Report a concern   July 4, 2015 — Rated 10 out of 10 by S.L. Zerorez Los Angeles
What do you like about our products and services?

Efficient-does a good job

Report a concern   July 4, 2015 — Rated 7 out of 10 by N.C.S. Zerorez Los Angeles
What could we do to improve?

Tile floor was fine. Front of sofa cushions still seem dirty and there is some discoloration.

Report a concern   July 3, 2015 — Rated 10 out of 10 by Brandy Moncur Zerorez Los Angeles
What do you like about our products and services?

The cleaner was polite and the cleaning made
Our carpets look better than they have since we had the carpet installed.

Report a concern   July 3, 2015 — Rated 10 out of 10 by S.L. Zerorez Los Angeles
What do you like about our products and services?

Good communication in sales, techs arrive on time, clean cut and polite. Do a good job, without upselling. Don't feel attacked to buy more.

Report a concern   July 3, 2015 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

No chemicals

Report a concern   July 2, 2015 — Rated 10 out of 10 by E.B. Zerorez Los Angeles
What do you like about our products and services?

It lives up to it's reputation

Report a concern   July 2, 2015 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

Good results. Curtious service.

Report a concern   July 2, 2015 — Rated 10 out of 10 by Cathy Forrest Zerorez Los Angeles
What do you like about our products and services?

my 15 year old carpet looks like the day it was put in

Report a concern   July 2, 2015 — Rated 10 out of 10 by Marie McDonald Zerorez Los Angeles
What do you like about our products and services?

First, I really like the fact that after my carpets are wonderfully clean, they are soft - not hard or sticky as occurs with chemical rug clearners
Second, your technician called to confirm time, was on time, listened to what areas we wanted him to clean, explained exactly what he was going to do, offered several options for us to consider.
Third, your cost was as arranged and payment was simple and complete with an emailed receipt.
It was a thoroughly statisfactory experience - one that I plan to use in the future.

Report a concern   July 2, 2015 — Rated 9 out of 10 by L.W. Zerorez Los Angeles
What do you like about our products and services?

The carpets came out perfect

Report a concern   July 2, 2015 — Rated 10 out of 10 by K.M. Zerorez Los Angeles
What do you like about our products and services?

Highly recommended; did not have to wait long for an appointment; quick, courteous and timely service.

Report a concern   July 2, 2015 — Rated 10 out of 10 by Roger Postolka Zerorez Los Angeles
What do you like about our products and services?

professional and effective

Report a concern   July 2, 2015 — Rated 10 out of 10 by C.B. Zerorez Los Angeles
What do you like about our products and services?

punctual, cleaned tile well

Report a concern   July 2, 2015 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

Good follow-up when we encountered a problem

Report a concern   July 1, 2015 — Rated 10 out of 10 by Valorie Uribe Zerorez Los Angeles
What do you like about our products and services?

I like the fact that you don't use chemicals to clean. I feel the technician did an excellent job and was very polite. It was also easy to make an appointment. I did have a question about the citrus spray that was used before the steam cleaning. I wanted to know what that is. I will definitely use Zerorez in the future. Thank you!

Report a concern   July 1, 2015 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

You showed up on time, were in and out super quickly, and did a great job.

Report a concern   July 1, 2015 — Rated 8 out of 10 by R.M. Zerorez Los Angeles
What could we do to improve?

Charge by total square footage, rather than by the number of rooms. The rooms in my house are quite small, but the price I pay for each room is the same as someone else would pay for much larger rooms.

Report a concern   July 1, 2015 — Rated 10 out of 10 by S.P. Zerorez Los Angeles
What do you like about our products and services?

This was the second time I have used your services and was very pleased with everything!


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