Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32831 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 1, 2015 — Rated 9 out of 10 by R.B. Zerorez Los Angeles
What do you like about our products and services?

So far I am very happy with Zerorez. I have a few friends waiting to see how long it lasts. Dennis was friendly and efficient. He definitely knew his product.
Report a concern   July 1, 2015 — Rated 9 out of 10 by A.M. Zerorez Los Angeles
What do you like about our products and services?

Quick and effective cleaning
Report a concern   July 1, 2015 — Rated 10 out of 10 by Dawn Brown Zerorez Los Angeles
What do you like about our products and services?

Jose was very professional and did an amazing job on my carpets. They look brand new!!
Report a concern   July 1, 2015 — Rated 10 out of 10 by K.Y.K. Zerorez Los Angeles
What do you like about our products and services?

Easy to schedule, timely and clear updates on arrival, and great work by professionals.
Report a concern   June 30, 2015 — Rated 10 out of 10 by Amy Hoover Zerorez Los Angeles
What do you like about our products and services?

Robert did an AMAZING job cleaning our stain filled carpet!! We couldn't be happier and will highly recommend Zerorez and Robert to all our family, friends and colleagues.
Report a concern   June 30, 2015 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

Have good service and your products are safe
Report a concern   June 30, 2015 — Rated 10 out of 10 by C.H. Zerorez Los Angeles
What do you like about our products and services?

Professional & friendly customer service and very thorough.
Report a concern   June 30, 2015 — Rated 10 out of 10 by K.S.M. Zerorez Los Angeles
What do you like about our products and services?

That it's free of chemicals. I loved the end results. Almost all the spots were taken out and friendly technician.
Report a concern   June 30, 2015 — Rated 10 out of 10 by R.B. Zerorez Los Angeles
What do you like about our products and services?

Great job and great results!
Report a concern   June 30, 2015 — Rated 10 out of 10 by B.O. Zerorez Los Angeles
What do you like about our products and services?

I liked Jose osoria , he was very polite and careful , did a through and good job.
Would use you again in the future .
Barbar Last name removed
Report a concern   June 30, 2015 — Rated 8 out of 10 by G.W. Zerorez Los Angeles
What could we do to improve?

Keith is an excellent representative for you and he did a very good job. I think you are premium priced.
Report a concern   June 29, 2015 — Rated 10 out of 10 by P.P. Zerorez Los Angeles
What do you like about our products and services?

My carpets look really good! Jose our technician was very hard working and thorough - I would request him again! Although he was running late he kept us in the time loop' First name removed
Report a concern   June 29, 2015 — Rated 10 out of 10 by J.W. Zerorez Los Angeles
What do you like about our products and services?

My carpet is cleaner than when I use a different company. That's all I want!
Report a concern   June 29, 2015 — Rated 10 out of 10 by Anca Hallgren Zerorez Los Angeles
What do you like about our products and services?

Jose was great - he was on time, friendly and courteous and did a great job getting some old stains out of the carpet. I was very happy with how clean the carpet is now. Thank you. Have used Zerorez for the past several years and already recommended to neighbors and friends. We've never been disappointed.
Report a concern   June 29, 2015 — Rated 10 out of 10 by K.T. Zerorez Los Angeles
What do you like about our products and services?

I like the professionalism. Always confirm the day before and call with an update and arrival time on day of service... Always on time.
Courteous and knowledgeable staff. Absolute great product and service. The best carpet and floor cleaning service I have had in 30 years. My floors look like new!
Report a concern   June 29, 2015 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Your employee's are always super awesome. They are nice, good at what they do, and get every thing done in a timely, but thorough manner. Our carpets look awesome, as always, after a cleaning from ZeroRez!
Report a concern   June 29, 2015 — Rated 10 out of 10 by N.F.F. Zerorez Los Angeles
What do you like about our products and services?

Carpet feels clean, not soapy
Report a concern   June 29, 2015 — Rated 9 out of 10 by C.R. Zerorez Los Angeles
What do you like about our products and services?

I like how you kept me informed as to when you would arrive. In fact, the service tech arrived before my window! I was really impressed. I found Gill very polite and professional. I was amazed at quickly he finished cleaning and tidying up afterwards.
This is the second time I have used Zerorez and I will most certainly use you again. Very satisfied.
Report a concern   June 29, 2015 — Rated 10 out of 10 by B.S. Zerorez Los Angeles
What do you like about our products and services?

On time, professional and my carpet is clean
Report a concern   June 28, 2015 — Rated 10 out of 10 by A.P. Zerorez Los Angeles
What do you like about our products and services?

I had pretty dusty off white carpets and they are now clean. The service worker went over problem prone areas a few times to make me happy. I appreciated it.
Report a concern   June 28, 2015 — Rated 10 out of 10 by J.I. Zerorez Los Angeles
What do you like about our products and services?

The carpet stays clean, there is no chemical scent and the technicians are very professional.
Report a concern   June 28, 2015 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

Quick an effective process.
Report a concern   June 28, 2015 — Rated 10 out of 10 by J.G. Zerorez Los Angeles
What do you like about our products and services?

I like the fact that you use no chemicals. We had Sal and I would ask for him next time. Very kind and professional.
Report a concern   June 28, 2015 — Rated 10 out of 10 by C.B. Zerorez Los Angeles
What do you like about our products and services?

No chemicals used
Report a concern   June 28, 2015 — Rated 10 out of 10 by Marlene Locke Zerorez Los Angeles
What do you like about our products and services?

They are very thorough...
Report a concern   June 28, 2015 — Rated 10 out of 10 by M.G. Zerorez Los Angeles
What do you like about our products and services?

Customer Service was excellent as was Darren who cleaned my carpets. I appreciated that he called me 30 minutes before his expected arrival during the 2 hour window. He explained everything and wanted to know of any carpet areas of concern or anything when he was done that he could do to make the experience better (there wasn't). He was friendly to my senior dog. Of course I like the no soap residue which was the reason I selected your service (along with a neighbor's recommendation). Carpets were dry after only a couple hours. House smells nice and clean. I will use you again.
Report a concern   June 28, 2015 — Rated 10 out of 10 by K.S. Zerorez Los Angeles
What do you like about our products and services?

Service techs are great--professional but friendly. Great results every time.
Report a concern   June 28, 2015 — Rated 10 out of 10 by Phyllis Foster Zerorez Los Angeles
What do you like about our products and services?

The way you back up what you do, the quality of the men who come to clean my carpets and the solutions you use.
Report a concern   June 28, 2015 — Rated 0 out of 10 by K.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

tile and grout area cleaned look exactly the same. very disappointed. not much change in carpet either.
Report a concern   June 28, 2015 — Rated 10 out of 10 by T.H. Zerorez Los Angeles
What do you like about our products and services?

No

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