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based on 32831 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet has never looked better and the technicians are always courteous, thorough, and they do a great job. I'm a fan. Sal did an awesome job!
Very nice man that did my service did an excellent job. I was very happy with my service
Always top quality service.
Robert is the best!
The results are excellent, the technician was polite and quick and the entire experience was positive.
I love the fact that my carpet is not wet. It takes a short time to dry and looks fantastic.
Your technician was great. I was impressed with how well the carpets were cleaned.
Leaves no residue on carpet. Very professional service.
easy scheduling, friendly professionals, quality cleaning results
They are very professional, always on time, do a great job and have been using them for years. Name removed
Well, I had another worker in the house and the two couldnt coordinate their jobs But as it turned out, Zerorez stepped up and cam back the next day I had asked forr the tile in the studio to be cleaned as well, which it was not. I wasnt too happy about that But I do love Zero rez, just this time there were a few bumps
My carpeting was just slighly soiled in a couple of traffic areas and the post cleaning results was basically unchanged. The drying time took a full 3 days and then went over the soiled area with a powder/vacuum product with improved results.
The representative that came to our house was friendly, courteous and knowledgable. Our carpets looked phenomenal and the hard wood floors look great!
I've used your services many times for my rental and I'm never disappointed. But Darren was an especially good technician. Very polite, personable and professional. First of all, he didn't get lost like so many workers coming here do. He called to let me know he was on his way and arrived on time. Plus he was aware of the comment I had made when scheduling my appointment regarding making sure it would be dry by morning for my appointment showing, which it was. The carpet was dirtier than usual this time, but he worked his magic and it came out looking great!! Thank you, Darren and Zerorez!
Professional, courteous, technicians are very respectful and the carpets and tile come out looking like new.
Great job
Quality workmanship, no soap.
Very clean
So far ...it all looks very nice. The proof is in time to see how long it takes for the spots to come back. He showed up early...which we appreciated. It took a day and a half for the carpets to dry...that is with 3 fans blowing on them. They were really wet when the serviceman left. He was very nice and polite. I do have an oil spot on my driveway from his truck that I need to clean up, even though I gave him a big piece of cardboard to catch any oil leaking from the truck.
Super Happy with my carpet and chair cleaning…Thanks so Much
I believe my service man's name was Robert. He was very knowledgable about my carpets and had good advice on how to care for them.
Cleanest carpet when done and wonderful staff
a+++++++
Move some of the furniture!
We have used your company 3 times now to clean our office. In the past after your guys left we found over spray all over our furniture and file cabinets. This time we didn't have any of that so we are very happy. Matt is just the greatest he took his time and he is a true professional at what he does and he represents your company very well. Our carpets have never looked so good. We will definitely request Matt when we get our carpets cleaned the next time. We will be sure and let our friends and neighbors know about Matt and Zerorex.
Our son had severe acid reflux and vomited all over the carpet, and we were debating if we should replace the carpet or clean it first. Glad that we went with Zerorez. Sal did a fantastic job cleaning our carpet. It looks like new and we no longer see the vomit stains. Will definitely recommend you guys to our family and friends. Looking forward to our next cleaning!
The staff and person that showed up to do the work were very helpfull and answered all questions that I had asked. The stone cleaning came out very good as did the carpet cleaning.
Prompt, friendly service. The rug looks great.
fresh alkaline water that smells pleasant and alluring.
Your Tech was on time, clean cut and professional. My carpet looks terrific, I am very please and will use your company again for all my floor cleaning needs, my expectations were exceeded!
Thank you very much,
Joe Last name removed
It's been over a week and my carpet smells musty.. We used your service the first time and we were very impressed... This time around we're not sure why our carpet smells.