Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32831 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 14, 2015 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

The technician we worked with did an excellent job. The rugs are clean. I am very happy with the service.
Report a concern   June 14, 2015 — Rated 10 out of 10 by D.M.P. Zerorez Los Angeles
What do you like about our products and services?

You are very efficient and do a good job.
Report a concern   June 14, 2015 — Rated 10 out of 10 by Marianne Martin Zerorez Los Angeles
What do you like about our products and services?

He was in time and courteous and respectful of my home. This was the second time I used this company and I would use them again. I did indeed recommended them to a friend.
Report a concern   June 14, 2015 — Rated 9 out of 10 by G.H. Zerorez Los Angeles
What do you like about our products and services?

Daniel was wonderful, he took the time to explain everything and answer all my questions.
Report a concern   June 14, 2015 — Rated 10 out of 10 by Ronnie Dann Zerorez Los Angeles
What do you like about our products and services?

The gentleman/serviceman was knowledgeable and courteous as well as thorough yet swift.
Report a concern   June 13, 2015 — Rated 10 out of 10 by Chris Germann Zerorez Los Angeles
What do you like about our products and services?

The technician that came to my house was an extremely professional and knowledgeable guy who obviously took pride in his work and was an awesome representative for your company. The job came out beautifully. I will and have recommended zerorez to family and friends. I called for a last minute job and they were able to accommodate me without any problem. Thanks
Report a concern   June 13, 2015 — Rated 10 out of 10 by D.K. Zerorez Los Angeles
What do you like about our products and services?

Cleans carpet thoroughly without stains and dirt coming back!
Report a concern   June 12, 2015 — Rated 7 out of 10 by E.D. Zerorez Los Angeles
What could we do to improve?

We were quoted one price, but charged another. The carpet seemed damp 24 hours later.
Report a concern   June 12, 2015 — Rated 9 out of 10 by Dan Yarbrough Zerorez Los Angeles
What do you like about our products and services?

No chemicals
Report a concern   June 12, 2015 — Rated 10 out of 10 by Edward Barrios Zerorez Los Angeles
What do you like about our products and services?

What's not to like?
Report a concern   June 12, 2015 — Rated 10 out of 10 by K.G. Zerorez Los Angeles
What do you like about our products and services?

Fast and efficient. Pain free. Friendly technician.
Report a concern   June 12, 2015 — Rated 10 out of 10 by M.C. Zerorez Los Angeles
What do you like about our products and services?

Carpets extremely dirty from a remodel. Richard was able to get it all out. The carpets were damp but not as wet other carpet cleaning agencies. Kudos to Richard!!!
Report a concern   June 11, 2015 — Rated 10 out of 10 by Heather Robinson Zerorez Los Angeles
What do you like about our products and services?

The employees and the quality of the job. They are always SO professional and leave my carpets looking brand-new! I'd never use another carpet cleaning company after using Zerorez!
Report a concern   June 11, 2015 — Rated 10 out of 10 by Kathy Thelin Zerorez Los Angeles
What do you like about our products and services?

Excellent attention to detail. Courteous & professional.
Report a concern   June 11, 2015 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

The unbelievably fantastic results which came with the least amount of fuss or muss. My carpets were a mess
between dogs, cats, grand kids etc and within an hour they looked brand new!!! I have be having carpets cleaned for over 60 years and never have I been as pleased with the results as I was yesterday.
Report a concern   June 11, 2015 — Rated 10 out of 10 by N.J.H. Zerorez Los Angeles
What do you like about our products and services?

Fast, thoroughly cleans the carpet and the rep keeps the entry to the work area clean.
Report a concern   June 11, 2015 — Rated 10 out of 10 by Gloria Stone Zerorez Los Angeles
What do you like about our products and services?

your products lack smelly chemicals and the carpet dries very quickly. the servicemen are always polite, respectful of your property and efficient.
Report a concern   June 11, 2015 — Rated 9 out of 10 by V.R. Zerorez Los Angeles
What do you like about our products and services?

Dried quickly, good results
Report a concern   June 11, 2015 — Rated 7 out of 10 by V.S. Zerorez Los Angeles
What could we do to improve?

I like the product and the service. The only part of your business that needs improving in the pricing. I find your pricing is not competitive with other carpet cleaning companies.
Report a concern   June 11, 2015 — Rated 10 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

As having a dog with many issues as far as allergies zerorez works wonderful for me
Report a concern   June 11, 2015 — Rated 10 out of 10 by T.C. Zerorez Los Angeles
What do you like about our products and services?

Carpets always look great when you are done. Technicians are always careful when moving about the house.
Report a concern   June 11, 2015 — Rated 9 out of 10 by L.E. Zerorez Los Angeles
What do you like about our products and services?

The stains did not come back. The workers were polite.
Report a concern   June 11, 2015 — Rated 10 out of 10 by J.T. Zerorez Los Angeles
What do you like about our products and services?

Very good guy who did the work and the carpet dried relatively quickly
Report a concern   June 11, 2015 — Rated 10 out of 10 by K.A. Zerorez Los Angeles
What do you like about our products and services?

Easy to get appointment. Very friendly staff.
Report a concern   June 11, 2015 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

Effective and long lasting clean!
Report a concern   June 11, 2015 — Rated 9 out of 10 by Kiwana Hill Zerorez Los Angeles
What do you like about our products and services?

The carpet looks great and the tech. Gave a lot of great pointers about keeping it clean
Report a concern   June 11, 2015 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

They are natural and fundamentally odorless.
Report a concern   June 11, 2015 — Rated 8 out of 10 by D.E. Zerorez Los Angeles
What could we do to improve?

Prices have increased beyond the $149 special which makes service expensive for smaller homes.
Report a concern   June 10, 2015 — Rated 10 out of 10 by R.G. Zerorez Los Angeles
What do you like about our products and services?

Marcel and Steve were totally professional and competent.
Report a concern   June 10, 2015 — Rated 6 out of 10 by D.W. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I was told that I would get up to 600 sq. feet of tile done for the price that was quoted. I had less than that all in an area with no doors to separate the rooms, and yet, I was told that I had more than three areas ( 1 less than 100 sq. feet ) so I would have to pay an additional charge. He didn't tell me this until he was half way through the job. He said he charged me less than usual , but I don't think I should have been charged anything extra. He said that it was a mistake to say 600 sq. feet, but it wasn't my mistake, and yet I had to pay the extra money.

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