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based on 32831 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your online appt response is slow. The central call center that you automatically get transferred to when the local office is busy would be better if response time from local office is quicker. The technician who came to my house was great. Polite, hardworking and efficient. J Gonzales. Figure out your call center and you'll be golden.
I think your service is exceptional and your employees are very professional.
Your technician that completed our carpet cleaning on 7/9/15 was very helpful and efficient.
Thank you for returning to touch up the sofa cushions. They look much better.
One spot on a white chair would not come out maybe I should get a discount on that item.
the care you take protecting my property with corner protectors and access carpets especially @ entry threshold. Your technician Jose was extremely courteous and presented himself in a professional manner.
Jose was very friendly and efficient and did an excellent job.
Natural
It works and the person that came was terrific!
Great job in getting things cleaned along with really nice employee's.
Livingston does a great job and is very polite and helpful. I hope to see him again in 6 or 7 months. Name removed
Quality of the end result.
Be sure and let customers know that some carpet might buckle (big waves) - mine did and I thought the worst!!! I called in a panic - and was told to wait until the next day - that high end carpet can do this????? Would have saved me some worry if that bit of information was explained in the beginning.
The service was professional, informative and friendly. Thanks
No soap
Its good
Marcel was very pleasant and professional. I'm very pleased with the results.
prompt, friendly, no odor, dries quickly, clean smelling and looking results
the alkaline water and tile cleaning.
I have used your company in my home for many years, and now at the office. The carpets are always cleaned well and the personnel is always well-trained.
The pricing seems a little high for furniture cleaning.
no suds
The professionalism of Michael, your tech. He did a through job of explaining all that was needed to clean my carpets.
Thank you, Name removed
Jose was very professional and helpful.
On time, very good job, the carpets dry quickly
Cleans best, stays clean longer
Your rug tech, Robert, was right on time and handled my questions with a depth of knowledge that reflected his considerable knowledge of Persian rug cleaning. I am confident my rugs will be handled properly.
Great job of removing stains and sanitizing my carpet.
The safety around little kids. I liked that the sealant was also a green product and kid-friendly.
Scheduling an appointment was easy, follow up confirmation was appreciated, Daniel our carpet cleaner called before arrival, he was very personable, worked hard until the job was done.
I like that the cleaning of our carpeting, rugs and furniture do not have any chemicals or residue. The carpets and rugs smell clean and our beautiful. Dennis was wonderful. He did a great job and made sure that we knew what to expect in the drying process and gave us foot protectors and furniture protectors.