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32837 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like that you don't use a soapy mix that leaves residue on our carpets, also I like that the carpet it not soaking wet, just damp when they are done
They are clean and the rugs stay fresh for a long time. The people call to let you know what time they will be at your house, no guessing about time.
Good technician, no residue!!!
Dan is an excellent representative for your company. He was prompt, courteous and competent. I believe he went above and beyond my expectation.
The cleaning was the best I ever experienced. The carpet looks fantastic. I would highly recommend your company to anyone.
Thanks for a great job.
Professional representatives.
Professional service and staff. I have already recommended your company to another friend. You guys do a great job. Thanks.
#1 Zerorez treats me like family! Your service is amazing, the carpets always come out looking new and all your people from the initial phone call to the finished service is personable, professional and caring. That being said that you don't use chemicals is the cherry on the cake. My grandson has Cystic Fibrosis so your green solution is the only one we trust. Thank you very much!
Sincerely,
Gary Nowak
Zerorez cleans carpet with no residue just as advertised.
Tech was on time.. friendly.. offered.advice..quick..but through
Daniel was cordial and hard working. It is not an easy job to do and he did it well, and quickly, and the carpets look great. I should have done this long ago, but will definitely be using you again!
My carpet want soaking wet when he finished
I will never use another company to clean my carpets! If #10 is the highest, your operator Gil is 12+! I have recommended your company to neighbors and family - all have been super satisfied. Helen Stuefloten
Super alkaline water kills the germs, lifts away the dirt and leaves no residue
Very professional and like that you don't use chemicals.
Service person, Eduardo, was the best! He was attentive to my concerns, careful in handling equipment in my home, and very good at cleaning!
He also explained how the company's style of cleaning works and why it leaves carpets clean, free of soaps, etc.
The service was a 10...carpet is soft and clean.
Always on time, clean and pleasant.
The guys were professional and and the two of them went about their work as a team.
The process and the professionalism of the service technicians.
There were parts of the area rugs that do not look clean. I think to get a perfect result the technician needs to go over the rugs twice.
I love the fact that you don't use chemicals and I especially like the way that Robert works. He has become like "family" since he has been with us since 2008. I recommend Zerorez whenever I have the opportunity as I feel that your company is the best when it comes to cleaning flooring and furniture. I even called The Pet Show and told Warren on the air that Zerorez is the best!
NO RESIDUE AND GOOD SERVICE. MALO REALLY TOOK HIS TIME AND DID A VERY GOOD JOB. HE WAS VERY NICE TO WORK WITH. GOOD CUSTOMER SERVICE AND VERY PROFESSIONAL.
I recommended your service to my daughter. She wasn't pleased that the offer she called for was changed and was goi g to cost more than the quoted price.
Rashad was the best! Efficient, thorough and gracious!
We like the scent that is left in our home after cleaning our rugs. The
employees are always very nice and professional. Love the look and feel of th
rugs when cleaned.
Best carpet cleaning we've ever used.
Eduardo did an amazing job in cleaning all of my bedroom carpets.
He was on time and polite.
He Went above and beyond with helping me pick
up some of the heavier pieces of furniture. like a chair, I have a bad bacl\k.
I would highly recommend zerorez
and use them again
My carpets look great and I really like the idea that soap wasn't used. Service was great...follow through, friendly, efficient technician.
Carpets stay clean longer. Your service people have always been excellent.
My carpets are thoroughly clean and stay cleaner longer than with other cleaning services.