Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32837 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 2, 2015 — Rated 10 out of 10 by T.G. Zerorez Los Angeles
What do you like about our products and services?

Rug was super clean and dried fast!
Report a concern   October 2, 2015 — Rated 10 out of 10 by C.Y. Zerorez Los Angeles
What do you like about our products and services?

Efficient, friendly and dependable service. I like that no harsh chemicals are used.
Report a concern   October 2, 2015 — Rated 10 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

You do a good job cleaning.
Report a concern   October 2, 2015 — Rated 10 out of 10 by T.F. Zerorez Los Angeles
What do you like about our products and services?

Service is great, updates on arrival time. Just a super company. I recommend you to everyone I know. Great prices no hidden charge or pushy sales.
Report a concern   October 2, 2015 — Rated 9 out of 10 by Art Pinto Zerorez Los Angeles
What do you like about our products and services?

After the rugs are cleaned I'll be in a position to rate your services.
Report a concern   October 2, 2015 — Rated 10 out of 10 by B.S. Zerorez Los Angeles
What do you like about our products and services?

Really improved the look of the carpet
Report a concern   October 1, 2015 — Rated 9 out of 10 by T.G. Zerorez Los Angeles
What do you like about our products and services?

Technicians have always been prompt and businesslike and do a good job. My carpet looks nearly new.
Report a concern   October 1, 2015 — Rated 10 out of 10 by B.G. Zerorez Los Angeles
What do you like about our products and services?

They are clean non toxic products. Your guys are so professional and genuinely concerned that the customer is pleased with the work done.
Absolutely love Livingston. He did such a great job.
Report a concern   October 1, 2015 — Rated 10 out of 10 by John Timmins Zerorez Los Angeles
What do you like about our products and services?

Marcel C. has provided excellent service for us on several occasions & we highly commend him for his professionalism & thoroughness.
John & Mari T.
Report a concern   October 1, 2015 — Rated 10 out of 10 by Sandra Mills Zerorez Los Angeles
What do you like about our products and services?

You new tech was very nice and did a good job.
Thank you
Report a concern   October 1, 2015 — Rated 9 out of 10 by V.D. Zerorez Los Angeles
What do you like about our products and services?

The carpet is now CLEAN. The service was on time and the representative was professional and friendly.
Report a concern   October 1, 2015 — Rated 9 out of 10 by S.J. Zerorez Los Angeles
What do you like about our products and services?

Good quote, friendly, hard woking carpet cleaner. Carpets look great.
Report a concern   October 1, 2015 — Rated 10 out of 10 by S.D. Zerorez Los Angeles
What do you like about our products and services?

Rashad was very professional and polite. An excellent choice as an employee to have on the front lines of customer service !!
Report a concern   October 1, 2015 — Rated 10 out of 10 by J.J. Zerorez Los Angeles
What do you like about our products and services?

the gentleman absolutely did a fabulous job

the 10 yr 0ld carpet looked like new it was uncanny

thanks a bunct
Report a concern   October 1, 2015 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

The representative from zerorez was very responsive to my needs as I am elderly. He was polite and very friendly.
Report a concern   October 1, 2015 — Rated 10 out of 10 by Karen James Zerorez Los Angeles
What do you like about our products and services?

When Michael was running a little late, he called to let us know. Important! He did arrive within the time frame that was given to us. We had some extra area rugs and he made time for cleaning those.
Our white carpet has never looked better. Normally after a cleaning, it stays wet for days, but the Zerorez cleaning allowed us to move furniture back the next day. There was no residue left on the carpet, as has been with other cleaners we have used.
Zerorez will be our "go to" cleaning service from now on.
Report a concern   October 1, 2015 — Rated 10 out of 10 by Anne Holmes Zerorez Los Angeles
What do you like about our products and services?

Always excellent results on carpet cleaning. Never any reappearing spots. Service great. Gil has done my carpets many times and he is always professional and goes the extra mile when cleaning the caepets. Already recommended him to my neighbors.
Report a concern   October 1, 2015 — Rated 10 out of 10 by Paige Buckley Zerorez Los Angeles
What do you like about our products and services?

It works!! And your technicians are fabulous! We've had both Marcel & Rashad and highly recommend them both.
Report a concern   October 1, 2015 — Rated 9 out of 10 by S.K. Zerorez Los Angeles
What do you like about our products and services?

No residue left behind and a quality job
Report a concern   October 1, 2015 — Rated 10 out of 10 by E.R. Zerorez Los Angeles
What do you like about our products and services?

You all the best!!
Report a concern   October 1, 2015 — Rated 10 out of 10 by H.R. Zerorez Los Angeles
What do you like about our products and services?

Your employees are all WONDERFUL! Everyone who has come to my house is so professional and knowledgeable. Most importantly, nobody cleans my carpets as well as Zerorez. I'm always amazed at how just when I think I have to get new carpets, there's no other choice, you guys come out and they look brand-new again. I would never use another carpet cleaning company after using Zerorez.
Report a concern   September 30, 2015 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

very professional service. Although it seems a rectangular spot was missed in our bedroom.
Report a concern   September 30, 2015 — Rated 10 out of 10 by B.E. Zerorez Los Angeles
What do you like about our products and services?

As usual, you did a great job on the carpet and tile. Love the clean soft feel of the carpet when you leave.

Only complaint: I can't find you up near Bass Lake😔
Report a concern   September 30, 2015 — Rated 10 out of 10 by T.V.M. Zerorez Los Angeles
What do you like about our products and services?

natural, no smell or residue, effective
Report a concern   September 30, 2015 — Rated 3 out of 10 by M.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

When the tile cleaning job was finished we had to point out areas to the Zerorez employees where the tile and grout were not cleaned. After the tile and grout completely dried and the Zerorez employees left our house we noticed even more spots where our tile and grout did not come clean. We were disappointed. For the amount of money we paid to have our tile and grout clean, the end result to us was not worth the money spent.
The first time we had Zerorez come to our house we had our carpets cleaned and they came out really nice. We inquired to the Zerorez employee, I forget what his name was but he was very good I might add, how clean he thought our tile and grout would come and then he showed us on a couple of tiles and they came out cleaner than when the recent Zerorez employees just came to our house. This is why we are disappointed in Zerorez.
Report a concern   September 30, 2015 — Rated 8 out of 10 by V.B. Zerorez Los Angeles
What could we do to improve?

Pricing. There is a considerable difference between prices in Northern California compared to Southern California.
Report a concern   September 30, 2015 — Rated 10 out of 10 by B.H. Zerorez Los Angeles
What do you like about our products and services?

consistently very professional
Report a concern   September 30, 2015 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

The results and personality of the team workers.
Report a concern   September 30, 2015 — Rated 10 out of 10 by L.O. Zerorez Los Angeles
What do you like about our products and services?

Quality of work and professionalism of the technitian
Report a concern   September 30, 2015 — Rated 10 out of 10 by E.C. Zerorez Los Angeles
What do you like about our products and services?

Fast service, no rez.

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