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based on 32837 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service! Carpets and Sofa look fantastic, dried quick and didn't have that residue feel you get with other cleaners.
We are very pleased with the results.
I have used Zerorez frequently over the past few years. Robert did w spectacular job of cleaning some difficult problem areas with my carpets. Thank you so much for superior service. First name removed
Stays clean months after the cleaning
My husband has asthma and it is very important that your cleaning process does not bother his breathing at all.
Excellent cleaning and representatives of company very friendly.
Your technician was very polite, explained the procedure to us and spoke beautiful English - no accent.
The products appear to be very pure and good for the carpet.
Rashad was very professional and did a very good job. Also, showed up on time.
I was not disappointed, but the cleaner left a hassock on my bed without asking me what he should do with it. Consequently, I had to leave it there until I was sure the rug was dry.
Very professional technician, informed us of add ons but wasn't pushy.
Michael did a very good job and is extremely professional.
Thank you.
Like the idea of not using harsh chemicals.
The service was clean, quick, and well performed. Everything I expected.
It is an expensive treatment and took a long time to get my item back.
It was very quick and they came before the time scheduled
I like the use of extra hot water to clean the carpet, rather than detergent. I liked the care taken to ensure no damage to our wood floors. I liked the speed with which the job was done.
I responded to the invoice wondering why you don't provide tech cleaning a shower with a tool or device that could get into crevices & corners. Instead, I have to spray those areas with bleach & hope it works. Sorry, but I expect more for $150+ per shower. You did though do a decent jobs with my old carpets a while back. Best results I've ever had
ZEROREZ DRIVER CALLED ME AT 10:30 AM AND TOLD ME THAT HE WOULD BE AT OUR HOUSE BETWEEN 11:AM AND 11:30AM. AT 12:30PM HE CALLED AGAIN AND SAID THAT HE HAD HAD ANOTHER JOB TO DO BUT WOULD BE AT OUR HOUSE AROND 1:30 PM WHICH HE DID. SEEMS TO ME HE SHOULD HAVE CALLED US BACK WHEN HE RELIZED HE HAD MADE A MISTAKE AND TOLD US.AS ALWAY WE LIKE ZEROREZ A LOT. TKS First name removed
PRODUCTS DO THEIR JOB.
SERVICE PEOPLE ARE WELL TRAINED, COURTEOUS AND DO THEIR JOB.
Our service rep, Sal, was awesome! He did a great job on our area rug and removing stains. Thanks
They cleaned our dirty pet stained carpets beautifully and they look and feel like new! The service technician was prompt knowledgable and friendly. The price of the service was very reasonable, I will definately be using them again!
gets clean-dries fast.
Easy to get appointment, called by tech as he was available earlier, clean, courteous technician ! Honest, accurate measurements,fabulous and efficient cleaning of both carpet, travertine and grout!
Best of all - no up selling! ! What a pleasure!
Thank you so much!
Chem free, courteous, quick.
Livingston, is a very polite and professional individual.
He was very friendly. Told us about his experience. As I told him about the problem areas I felt he had listened. But the stains are still visible.
Customer service is very good. I always receive a reminder call and the driver also calls and provides an ETA.
Everything!
The fact you don't use detergents and the prompt service. Thanks!
Nice service person