Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32837 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 4, 2015 — Rated 10 out of 10 by L.P. Zerorez Los Angeles
What do you like about our products and services?

The technician was efficient, friendly, prompt. I am pleased with the results, too.

Report a concern   October 4, 2015 — Rated 10 out of 10 by Fran Fetters Zerorez Los Angeles
What do you like about our products and services?

I can't say enough good things, I love Zerorez! I have recommended your company to my neighbors but they still call the old Stanley Steamer or others who don't get the carpet clean...crazy😁

Report a concern   October 4, 2015 — Rated 10 out of 10 by H.W. Zerorez Los Angeles
What do you like about our products and services?

Very professional. Carpet not too wet, so dries quickly. On time, polite and respectful person who came to do the work. No smell.

Report a concern   October 4, 2015 — Rated 10 out of 10 by J.A. Zerorez Los Angeles
What do you like about our products and services?

Great service

Report a concern   October 4, 2015 — Rated 9 out of 10 by S.G. Zerorez Los Angeles
What do you like about our products and services?

Darnell was very nice and professional. My tile and grout looked great!

Report a concern   October 4, 2015 — Rated 7 out of 10 by S.B. Zerorez Los Angeles
What could we do to improve?

My carpet actually looked no better than when I do it. It looked great when it was wet but once it dried you could still see the problem areas. The technician was very nice and very professional

Report a concern   October 4, 2015 — Rated 10 out of 10 by D.D. Zerorez Los Angeles
What do you like about our products and services?

I like the fact you do not use soap. Robert, my technician, goes above and beyond what is expected. It's the little things he notices and takes care of that impress me.

Report a concern   October 4, 2015 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

Non-toxic, safe for my pet

Report a concern   October 4, 2015 — Rated 9 out of 10 by A.M. Zerorez Los Angeles
What do you like about our products and services?

I liked the cleaning quality and not using chemicals on my carpets.

Report a concern   October 3, 2015 — Rated 10 out of 10 by A.D.A. Zerorez Los Angeles
What do you like about our products and services?

product works great!

Report a concern   October 3, 2015 — Rated 10 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

Clean and effective,the crew was very good

Report a concern   October 3, 2015 — Rated 10 out of 10 by B.K. Zerorez Los Angeles
What do you like about our products and services?

Service man was early, polite, punctual and efficient. White carpet cleaned up nicely.(early).

Report a concern   October 3, 2015 — Rated 7 out of 10 by A.F. Zerorez Los Angeles
What could we do to improve?

Let the customer know if there are stains that your equipment and solution can't guarantee before the rep comes out to do the job. The first time I used the service nearly 2 years ago, I was completely satisfied. This time my carpet was more worn and the steps were really dirty. They could not get all of the dirt out of the steps and this stain I had which I found out was cough syrup did not come up. It was my understanding prior to the representative coming out, that everything would come up. I read the info online and I explained to the customer service rep regarding the dirty stairs on the phone. The rep who cleaned the carpet tried really hard; but the stairs that were really dirty are still dirty. I really would have considered a cheaper service if I thought that the stairs were not coming clean anyway. I took advantage of a sale going on; however the 3 stairwells cost me $80.00 per stairwell or $240.00, since there is no discount for stairs.

Report a concern   October 3, 2015 — Rated 10 out of 10 by Leonard Troutner Zerorez Los Angeles
What do you like about our products and services?

Tech did a great job. 20 year old carpet and stone floors in the kitchen look new. Very impressed. Have been using Zerorez for several years and will never use anyone else.

Report a concern   October 3, 2015 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

Prompt and friendly service

Report a concern   October 3, 2015 — Rated 10 out of 10 by R.C. Zerorez Los Angeles
What do you like about our products and services?

No chemical smell

Report a concern   October 3, 2015 — Rated 8 out of 10 by S.C. Zerorez Los Angeles
What could we do to improve?

When an advertised special is scheduled for a customer it would be nice to have that special honored without having to dicker with the service technician to get it done.

Report a concern   October 2, 2015 — Rated 10 out of 10 by T.B. Zerorez Los Angeles
What do you like about our products and services?

Dennis the gentleman who provided our service is polite,does a great job,aware of decor and goes extra mile to protect my decor.I continue to use Zerorez my carpets and have had tile done before look great after the service. I want to again Thank Dennis for a job well done.

Report a concern   October 2, 2015 — Rated 10 out of 10 by E.L.O. Zerorez Los Angeles
What do you like about our products and services?

Very good service

Report a concern   October 2, 2015 — Rated 9 out of 10 by D.G. Zerorez Los Angeles
What do you like about our products and services?

No chemicals. Man came back quickly to repair a pot he missed.

Report a concern   October 2, 2015 — Rated 10 out of 10 by L.Q. Zerorez Los Angeles
What do you like about our products and services?

That I know it is completely safe for my family

Report a concern   October 2, 2015 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Carpets are clean. Great service.

Report a concern   October 2, 2015 — Rated 10 out of 10 by Gregg Campbell Zerorez Los Angeles
What do you like about our products and services?

On time, courteous, delivered the service request...well done.)

Report a concern   October 2, 2015 — Rated 10 out of 10 by R.K. Zerorez Los Angeles
What do you like about our products and services?

Bring your own water, etc. Service is excellent. Very customer friendly with wall guards, shoe protectors, etc.

Report a concern   October 2, 2015 — Rated 10 out of 10 by R.P. Zerorez Los Angeles
What do you like about our products and services?

Don't leave any odor behind. Technical works quickly.

Report a concern   October 2, 2015 — Rated 10 out of 10 by L.B. Zerorez Los Angeles
What do you like about our products and services?

great end product....the best clean carpet, no residue.....very thorough, professional and conscientious technicians

Report a concern   October 2, 2015 — Rated 10 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

Excellent in every respect!

Report a concern   October 2, 2015 — Rated 10 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

Prompt service - Excellent results
Also, they came back to remedy a few spots that were missed or not cleaned thoroughly the first time.
Now the carpeting looks like new.

Report a concern   October 2, 2015 — Rated 10 out of 10 by P.S. Zerorez Los Angeles
What do you like about our products and services?

The process is extremely effective in getting and keeping the carpets clean. The procedure is efficient and quick. The technicians are very professional, competent, punctual and nice.

Report a concern   October 2, 2015 — Rated 9 out of 10 by Richard Fentiman Zerorez Los Angeles
What do you like about our products and services?

efficient


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