- Phone: (949) 387-2222
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based on 32837 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I think Marcel is the best technician i ve seen in the cleaning business for the past 15 years
courteous
,hard working, knowledgeable, very thorough & great work ethic
hes always welcome in my home.
thank you.
Todd
Carpet stays clean looking for a much longer time than other services I have used. Dries quickly.
No chemicals or cleaning products used!
This is a company that provides excellent results. My carpets are so clean that I can see the difference. They are brighter and look new.
You show up on time, you do a great job and the price is reasonable
The method and lack of chemicals
The quality of service was phenomenonal .. Dennis was late and checked in several times. Once he arrived, he took his time and didn't seem rushed even though it was late in the day ( and I'm sure he'd had a long day). He took time to explain process, answer questions, and made me feel like I was his most important client. I will highly recommend the service. My time/grout and carpets look brand new!
The technology you use leaves the carpet very clean without any residues.I also like the fact that you have trained your technicians not to park their truck on the driveway.
Always on time, great work, and very friendly staff
I like that you don't use chemicals and my carpets come out great.
Our "Tech", Juan, could not be nicer and very efficient. There was no smell of "chemicals" after Juan left. Just a very clean carpet and tile floors.
We cannot be happier and yes, we will definitely recommend your company to our friends and neighbors.
First name removed & Ted Last name removed
Clean product and great customer service.
Come back after a few days to check your work and try to fix any spots missed.
clean professional and kind technicians.
my rugs felts stiff when they dryed why is that why is that?
#1 your easy phone access number.As your promotion was on the radio, I was able to contact someone immediately. They were friendly and very helpful.
#2 Your tech Jose looked and acted very professional compared to all the other companies I used in the past. I like your company attire. Very sharp and professional looking.
#3 Jose did an awesome job taking his time and doing it right.The rugs look great. With other companies, I've had to call them back the next day. They still look great this am.
#4 Never had tiles cleaned by professional before. They look so nice and clean. Like Jose explained to me as it dried, the grout line got whiter.
#5 Love how the rugs immediately after cleaning was not really WET like some of the other companies. Keep up the great job.
I was totally happy and very satisfied with the end result. I will be happy to refer others and I WILL use your company again. Great Job Zerorez staff.
Very prompt, on time.
Very happy with the serviceman, he explained everything that was needed in full detail.
Robert was very polite.
Very friendly and helpful... Cheerful cleaners.
Does a great job!!!
Outstanding customer service. Well trained and courteous staff. We will not use any other company. Thanks!!
Always on time - carpets are clean and fresh when completed
I just rarely recommend anyone.
No chemicals involved.
Pros
Jose Salazar was assigned by Zerorez to clean our home's carpet on October 10, 2015 at 8:00 AM. He was receptive to our expressed needs regarding the assignment. He also was polite, diligent, and hard-working throughout the two-hour process. We are very pleased with his efforts and results, and would like for him to return to our home to do our carpet-cleaning work, as needed, in the future.
Very truly yours,
Luz Maria Telish
412 San Nicholas Court
Laguna Beach, CA. 92651
Your product always makes the carpets look like new and no chemical smell.
We are repeat customers - whenever we've used your service we've been most
impressed with the pleasant attitude and efficiency your people show.
Joe & First name removed
Your service person Brett was fabulous. He got the stains out of the white carpet and to date the stains have not come back.
Effectiveness
Matt was excellent and explained everything to me. He also gave tips on how to clean spots if I get them. Carpet looks amazing