Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32837 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 28, 2015 — Rated 10 out of 10 by M.K. Zerorez Los Angeles
What do you like about our products and services?

My carpets stay clean a long time!!!!
Report a concern   November 28, 2015 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

Great customer service, on time, went the extra mile, will definitely use again in the future
Report a concern   November 28, 2015 — Rated 9 out of 10 by P.P. Zerorez Los Angeles
What do you like about our products and services?

The products are clean and your employees are great.
Report a concern   November 28, 2015 — Rated 10 out of 10 by J.P. Zerorez Los Angeles
What do you like about our products and services?

They went above and beyond my expectations
Report a concern   November 28, 2015 — Rated 5 out of 10 by T.A. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

some stains and dirt were not removed.
Report a concern   November 28, 2015 — Rated 10 out of 10 by C.E. Zerorez Los Angeles
What do you like about our products and services?

no chemicals or residu. Brett was extremely efficient,thorough and helpful.
Report a concern   November 28, 2015 — Rated 10 out of 10 by Shannon Hartman Zerorez Los Angeles
What do you like about our products and services?

Sal Alvarez was our technician - he did an extremely thorough job and gave excellent customer service!
Report a concern   November 27, 2015 — Rated 10 out of 10 by T.C. Zerorez Los Angeles
What do you like about our products and services?

Technicians are polite and efficient. Carpet always looks great.
Report a concern   November 27, 2015 — Rated 9 out of 10 by H.D. Zerorez Los Angeles
What do you like about our products and services?

I do not know anything about your products, but I do appreciate your services. Even though at this time I am not 100% satisfied with the way one of my room looks, I will certainly use your services again and have already recommended your company to my sister.
Sincerely,
Name removed
Report a concern   November 27, 2015 — Rated 10 out of 10 by A.G. Zerorez Los Angeles
What do you like about our products and services?

Left carpets clean without any residue.
Report a concern   November 27, 2015 — Rated 10 out of 10 by Mike & Lilly Tisherman Zerorez Los Angeles
What do you like about our products and services?

You are always on time and get the job done to my satisfaction.
Thanks, again.
Mike Tisherman
Report a concern   November 27, 2015 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

Your technician is amazing. He was able to bring life back to my rugs
Report a concern   November 27, 2015 — Rated 10 out of 10 by Erik Renfro Zerorez Los Angeles
What do you like about our products and services?

Everything from calling in and making an appointment to having the technician come out was all very easy. Everyone was friendly.
Report a concern   November 27, 2015 — Rated 10 out of 10 by J.A. Zerorez Los Angeles
What do you like about our products and services?

Your technician, Sal, was excellent.
Report a concern   November 26, 2015 — Rated 10 out of 10 by Caroll Brackman Zerorez Los Angeles
What do you like about our products and services?

Your employee "Gil" is awesome. It is difficult for me to move the smaller furniture off the carpet to get most of the square footage cleaned. He was very helpful and moved most of the items by himself leaving just dressers, beds and sofas. He worked tirelessly to get out the worst dirt in my carpet and a family recliner. Best cleaning I have ever had for my recliner which I thought would not come clean. Additionally, I was afraid to clean my carpet due to so many bad experiences. The carpet is now spotless and my 10 year old carpet now looks new and will only be cleaned by Zerorez.
Report a concern   November 26, 2015 — Rated 10 out of 10 by G.C. Zerorez Los Angeles
What do you like about our products and services?

Everyone you send out is so courteous and make my carpets look like new.
Report a concern   November 26, 2015 — Rated 10 out of 10 by S.N.O. Zerorez Los Angeles
What do you like about our products and services?

Great service. Tech was great and very professional
Report a concern   November 26, 2015 — Rated 10 out of 10 by L.A. Zerorez Los Angeles
What do you like about our products and services?

Darnell Ross showed up at the promised time. Very professional. Explained the service I was getting. He was so polite!!! When I have my carpet cleaned again, I will request that Darnell do the job. Unfortunately, in this day and age I hesitate having people come into my home, was so happy to have Darnell do the job. Thanks
Report a concern   November 26, 2015 — Rated 9 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

Everything.
Report a concern   November 26, 2015 — Rated 10 out of 10 by Michael Sherman Zerorez Los Angeles
What do you like about our products and services?

Clean carpets with no residue
Report a concern   November 26, 2015 — Rated 10 out of 10 by Dave Mathias Zerorez Los Angeles
What do you like about our products and services?

Your Technician Sal was very accommodating and very thorough with our carpet cleaning request.
Completed the job in the time he said it would be done. I would highly recommend him.
Report a concern   November 25, 2015 — Rated 8 out of 10 by J.W. Zerorez Los Angeles
What could we do to improve?

Have back-up vehicles to cover for those vehicles whose equipment neds servicing.
Report a concern   November 25, 2015 — Rated 10 out of 10 by Cynthia Guttieridge Zerorez Los Angeles
What do you like about our products and services?

I like the fact that you don't use any soap or chemicals !!! My carpets look brand new every time I have them clean. Your stuff is highly trained, polite and corteus. Please don't ever go down on your standards. I highly appreciate your company, it reflects integrity something that now days is hard to find. Thank you for making my house beautifully clean for the holidays!!!
Cinthia Magno
Report a concern   November 25, 2015 — Rated 10 out of 10 by Diana Brown Zerorez Los Angeles
What do you like about our products and services?

Your knowledgeable staff. Malo was excellent!
Report a concern   November 25, 2015 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

Robert was a great representation of your company! He did a great job and very thorough!
Report a concern   November 25, 2015 — Rated 10 out of 10 by G.N. Zerorez Los Angeles
What do you like about our products and services?

Great job
Report a concern   November 25, 2015 — Rated 10 out of 10 by L.M. Zerorez Los Angeles
What do you like about our products and services?

I like that the tape residue I wanted removed from my carpet seems to be gone, and the tech assured me that if it returns he will come back for another treatment at no charge.
Report a concern   November 25, 2015 — Rated 10 out of 10 by T.H. Zerorez Los Angeles
What do you like about our products and services?

Better than your competitors
Report a concern   November 25, 2015 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

They always work for me!
Report a concern   November 25, 2015 — Rated 10 out of 10 by W.S. Zerorez Los Angeles
What do you like about our products and services?

Jose was great. He answered all my concerns and helped me with the final bill. Very professional and speedy.

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