Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35041 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 24, 2016 — Rated 4 out of 10 by K.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Scheduling was a nightmare. Proper management of appointments is crucial to a business. My appointment was from 10-12pm, then was pushed to 2-3pm, I did not receive my service until 6:30pm

Report a concern   August 24, 2016 — Rated 10 out of 10 by Melissa Parsons Zerorez Los Angeles
What do you like about our products and services?

Very professional, friendly service, and the fresh, clean feeling my carpets have after they are cleaned with the Zerorez system.

Report a concern   August 24, 2016 — Rated 10 out of 10 by Marsha Sklar Zerorez Los Angeles
What do you like about our products and services?

Your technician, Robert Keith, did an amazing job on my hardwood flooring and tile flooring!! I am about to move into my new home with flooring that the previous owner probably rarely cleaned. The floors look like new again! Thank you Robert and Zerorez for the outstanding job.

Report a concern   August 24, 2016 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

Polite, professional technicians who do an outstanding job! When I call far enough in advance, I can always get the appointment I need.

Report a concern   August 23, 2016 — Rated 0 out of 10 by D.T. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I was given incorrect information on the telephone when I scheduled and paid for my service. I was told the service provider could clean my marble counter top; unfortunately when the service provider arrived I was told this company only cleans granite. He was not able to perform the service that had been purchased and I felt like I was defrauded. On the up side, at least the service provider was very pleasant and polite.

Report a concern   August 23, 2016 — Rated 10 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

Quality!! Your technician was 100%. Thank-you Daniel!!! Wildomar CA.

Report a concern   August 23, 2016 — Rated 10 out of 10 by Nancy Celeste Young Zerorez Los Angeles
What do you like about our products and services?

I have used Zerorez 3 times and was very impressed with the technicians every time.

Report a concern   August 23, 2016 — Rated 10 out of 10 by J.F. Zerorez Los Angeles
What do you like about our products and services?

Our service tech was very professional and since this is my first time using your company, I need more time to evaluate the product. So far we are very pleased.

Report a concern   August 23, 2016 — Rated 10 out of 10 by R.C.S. Zerorez Los Angeles
What do you like about our products and services?

knowledge and skill of tech plus your new patented system

Report a concern   August 22, 2016 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

no soap or any other chemicals

Report a concern   August 22, 2016 — Rated 10 out of 10 by Jana Preston Zerorez Los Angeles
What do you like about our products and services?

It works and Keith was the best! It was cleaner & took less time than we thought and were able to seal the grout same day. We will use you again and refer you to people. I did get cards from Keith and we are ready to give them out. Thank you for making our floor clean and pretty again.

Report a concern   August 22, 2016 — Rated 10 out of 10 by Celeste Hill Zerorez Los Angeles
What do you like about our products and services?

Robert did a fantastic job on our carpets, the are clean and fresh.
And protected. His attention to detail is spot on!

Report a concern   August 22, 2016 — Rated 10 out of 10 by S.O. Zerorez Los Angeles
What do you like about our products and services?

Friendly and knowledgeable service

Report a concern   August 22, 2016 — Rated 10 out of 10 by Betty Andrews Zerorez Los Angeles
What do you like about our products and services?

I have been very satisfied with your services.....everyone I have spoken with has been
very helpful and polite

Report a concern   August 22, 2016 — Rated 10 out of 10 by R.D. Zerorez Los Angeles
What do you like about our products and services?

I was able to get a quick appointment and the results for all the tile cleaning were amazing.

Report a concern   August 22, 2016 — Rated 10 out of 10 by Y.A. Zerorez Los Angeles
What do you like about our products and services?

the stains have not come back, no residue.

Report a concern   August 22, 2016 — Rated 10 out of 10 by Claudia Kirsch Zerorez Los Angeles
What do you like about our products and services?

Alex was here right on time, and did an amazing job, even with the added work we requested! My tile and carpets have not looked this good in years! Great prices. I will definitely use you again and recommend you to my family and friends...

Report a concern   August 21, 2016 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

The technician is always professional, and on time, and there are no added costs (no 'bait and switch'). Without fail, a positive experience with the company.

Report a concern   August 21, 2016 — Rated 10 out of 10 by S.K. Zerorez Los Angeles
What do you like about our products and services?

It was fast, easy and made most of my carpet look new. No smell or residue, just clean and new looking. The technition was friendly and courteous.

Report a concern   August 21, 2016 — Rated 10 out of 10 by P.M. Zerorez Los Angeles
What do you like about our products and services?

Carpets stay clean for soooooo long! Every technician we've had over the years has been outstanding!

Report a concern   August 21, 2016 — Rated 10 out of 10 by M.A. Zerorez Los Angeles
What do you like about our products and services?

Juan Morales was a fantastic technician, very thorough, knowledgeable, respectful and kind.

Report a concern   August 20, 2016 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

Your service man was the nicest and on time.

Report a concern   August 20, 2016 — Rated 10 out of 10 by Linda Schwenn Zerorez Los Angeles
What do you like about our products and services?

No chemicals and superior cleaning!

Report a concern   August 20, 2016 — Rated 7 out of 10 by M.C. Zerorez Los Angeles
What could we do to improve?

I wish to comment on the cleaning job by Daniel. He was very professional and explained that some stains would not come out. I am 84 years old and have cleaned this carpet for several years and always got most of it cleaned. It took very little time, in the living room, as it was only dirty in one area. Of the hour here he only spent about 15 minutes on the troubled area. After it dried it looked no better and possibly worse. My wife tried lemon juice on the stains it worked wonders. Had I known this I probably would not have called you. My sister in Sonoma recommended you. Just thought you might be interested. Ron Last name removed

Report a concern   August 20, 2016 — Rated 10 out of 10 by Cynthia Droeger Zerorez Los Angeles
What do you like about our products and services?

Great service, excellent product! Service Tech Matt was on time and did a great job on our carpet and area rugs. Will continue to use Zerorez for cleaning.

Report a concern   August 20, 2016 — Rated 10 out of 10 by G.L. Zerorez Los Angeles
What do you like about our products and services?

Office manager was professional in helping with a problem. Tech did a great job.

Report a concern   August 20, 2016 — Rated 10 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

carpets dry quickly and stays clean as long as we are careful to remove our outdoor shoes so as not to drag in residue from the black top.

Carpet Stains always come up and do not return.

Porceline Tile and grout shines and looks new.However, on the last cleaning there are two corners that were overlooked. I do not like to complain but would have appreciated more attention to detail.

Report a concern   August 20, 2016 — Rated 10 out of 10 by Christian Young Zerorez Los Angeles
What do you like about our products and services?

Guy was very professional, answered all my questions, and very cooperative and patient.

Report a concern   August 20, 2016 — Rated 10 out of 10 by Susie Stewart Zerorez Los Angeles
What do you like about our products and services?

There isn't anything I don't like, that is why I continue to use you!

Report a concern   August 19, 2016 — Rated 10 out of 10 by N.K. Zerorez Los Angeles
What do you like about our products and services?

Nice, polite, diligent technicians. Gets everything cleaner than anyone else.


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