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based on 32837 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy to schedule an appt. I called and they came back when I felt that my staircase could have been cleaner on the edges.
The man that came was friendly and efficient. I would recommend your service to anyone. I found out about your company on Warren Eckstein's Pet Show on the radio. He recommended you very highly.
My technician, Rashad Jordan, did a wonderful job. He was quick and he was very thorough. I always know that I will receive good service with Zeroexz.
First of all the, cleaning, man were late we had to wait half a day, with out letting us know the reason, for not showing off, then they charge us too much for a small old used mattress,$149.00,for a Shetty job 10 minutes, also they did not provided the information of the product they were cleaning with, and seems to be they used nothing special, just water because there was not label, I will not recommend any body, to do cleaning with Zerorez Company, it was a rip off, also they never gave us a receipt, we called several times, they said they will send us a receipt but they never did.
From first phone call to job site: Perfection. Exceeded expectations. Sal was a true gentlemen and a very hard, proficient worker.
They do a great job
Your cleaning systems WORK! My wife and I have used Zerorez twice now. Once for our tile floors and also for the upholstery on our couch. Outstanding results.
No residue
Brett, my zerorez service tech was fantastic.
Like I always say, this is the only way to clean your carpets, floors, rugs, furniture and most anything in your house. Safe, non-toxic, soap-free and residue-free and leaves your home smelling pure and olorless with no perfumes or soap smell left behind. This is the only way I will clean our home and our business and has been for a number of years. We have three dogs and a cat at home and as many as eight dogs at our business on any given day, needless to say, things get dirty and with regular vacuuming and quarterly Zerorez visits, you wouldn't know we had that many pets. If you haven't tried Zerorez yet, you need to give them a try. They will have your carpets and other areas in your home up to better living standards in just a few visits by removing all the residue left behind from other ways of cleaning. I hope you will love Zerorez as I and our pets do.
Professional technician, carpets are clean. That's all I ask for.
My carpet is so clean and the spots do not return
The rep you sent very good. He's been here before. He did a good job and the carpets look good! Very pleasant and friendly guy as well.
Left carpet too wet, did not protect my hardwood floors and left them wet and covered with some white stuff, there was water splashed on furniture. I took photos of the mess that was left. Also, did not leave plastic squares for furniture feet.
It works great and the carpets turn out nice and clean. Service is efficient and thorough.
Had a problem with appointed time. I was gone and technician called to come early and my son
not knowing, said OK. Appointed time was between 1 & 3 and I would have been prepared for the cleaning. Because I was not there at 10:30 the carpet had not been vacuumed or spotted plus everything had not been moved including an ironing board which was not moved. It was in front of a sliding door which needed to be cleaned. Based on coming several hours early even though it is not his responsibility to move items, he SHOULD HAVE.
The carpet is not wet and slushy like others I have used.
The technician, Darnell Ross was neat and professional and on time.
The chemicals do not smell. Darnell pretreated some of the coffee
spots and the all came up. Perfect every time we use your services.
Efficiency is always important to me. Our technician was very efficient and effective.
In any company, there are opportunities to make good service even better. A recent service visit from Zerorez proved to us they do this. Their attention to customer service and detail tells me this is the way any company who want customer loyalty and return business should be modeled. Brandon the service tech was great. This is the "right" way to run a service company.
The service technicioan, Marcel, was great
The techs are very nice and professional and the results are amazing.
Dennis was one of the best tects we've ever had.
Very friendly and shows up on time
I had my chairs done and the detail of cleaning was not there. They still had dirt
You do the best cleaning of all the other companies.
Robert did a great job!
Great worker doesn't complain gets the job done
Great results. Great service.
You can see the dirt leave. Good feeling to know it is really removed
Arrived on time. Completed job thoroughly and efficiently with great results.