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based on 35041 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpets look brand-new every time you clean them I had my grout clean for the first time it looked good when it was first being done but when it dried it looked exactly the same I know the kid work very hard on that but that's something I wouldn't do again but I will definitely have my capets cleaned
They handle calls and scheduling very quickly. If a better rate based on what the house has in regard to carpeted areas they will adjust the fee in your favor.
They arrived on time.
The carpets looked so much better after cleaning. My understanding is there is no "soap" in their cleaning process. Dirt won't resurface.
The cleaner was very courteous.
The carpet dried quickly too!
Yes, I recommend ZeroRez.
First name removed
The technician was prompt, told us when he was about 30 min. out, was pleasant, carried his own solutions and water, left the carpets drier than we've experienced with other providers, and bent over backwards to deal with our special problems.
So far so good. I'll reserve judgement for a bit, but initial assessment is good. Robert was great.
professional and courteous. excellent service
The results are wonderful. I like your technicians, too. Brent is a gem,,, he works so hard and also makes sure that the customer is satisfied.
Zerorez is almost twice the money as other carpet cleaners and about a million times better. Dennis our technician is about as good as anyone can be.
I like the non-toxic cleaner
No chemicals used in the cleaning process.
No residue and great service!
no chemicals, have used you guys in the past and find that the carpet stays clean longer
Technician and result were excellent
Robert worked hard and explained well for the questions that I asked him.
It is honestly the best carpet cleaning technique available. Chemicals bring back stains.
Shower cleaning
My rugs are the cleanest they have every been. Daniel is fantastic.
Quick and easy. Very courteous technicians. Carpet looks brand new!
The service man who cleaned our carpets was excellent. I am very pleased with the results. He is a master I highly recommend the service.
Makes my carpet look like new!!1
When I use Zerorez for carpet cleaning, my carpets are clean! Spots don't reappear as soon as the carpet is dry.
Amazing!!!
He worked hard, did a great job and very informative.
Follow thru. Although Daniel was very amicable and accommodating, I was surprised to find that all the furniture items he told me he would move and put back with protectors to prevent marking of carpet. It seemed that the two small upholsutered chairs and settee had not been moved. He had offered that it would be done that way. Otherwise, we were very pleased with the customer contact and follow up as well as the neatness..
In fact, I was stunned to find the above overlooked when all other parts of the Rez experience was good.
The service itself was fantastic. My complaint is over the fact that my first a
Put was canceled and re scheduled for following day and then was 2 hrs later than promised
You ge my carpets cleaned and they stay cleaner longer than any other service
The rep was very nice and helpful!
Prompt, efficient and effective.
Very fresh look and smell after cleaning
All good except one place that still has a dark area.
Price