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based on 35041 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Love the fact no residue! Robert is very knowledgeable and helpful. His helper Leo will be a great technician. Already referred two people! Thank you Zerorez!
Robert Keith was amazing with all he did. He was truly exceptionable!! I will definitely refer him to all my friends. A big thank you to Robert!!!
First name removed Philliips
The job was done right. The communication was excellent. Showed up on time and was professional.
on time and done in a efficient manner, reasonable cost
Livingston Panhorst does an excellent job. Very professional.
Great service and results
I paid $ 700 for a strip and clean of my slate. Apparently my dirt was sealed in the sealer need to be removed. Larry told me it was about a three hour job a lot of work. The guys showed up and we're out in an hour and a half and as far as I can see, the grout lines are still dirty. The guys were very nice and professional but I don't feel like I got my money's worth.
The people are great
There was a stain that did not come out and I do not know if the operator saw it and tried or it was missed.
on time, pleasant, efficient, helpful
Our technician was fantastic, the best ever.
Carpet stays clean longer. Spots do not return.
You come when you say you will. The carpet and upholstery doesn't get too wet and therefore dries fast. Leaves the carpet and upholstery very clean but free of cleaning residue.
Very knowledgeable and friendly staff. Best of all, the carpet really does look clean.
Darnell did a wonderful job cleaning my carpet. He was well trained and knows whathes doing. Polite/respectful.
No chemicals! No residue!
The technician, Sal, was awesome. Very friendly and courteous/professional. As I am female and was home by myself, he did not make me uncomfortable and was very thorough and detailed with his work. I would be happy to use Zerorez again and have Sal visit my home.
Efficient, very clean and thoughtful, hardworking, non-chemical.
how nice the carpet cleaned up and how quick the job was done.
The tech was terrific, on time and worked hard. My carpets were completely cleaned by 9 am. When i got home at 6 pm, some areas were still wet - enough so that I could soak up the moisture. so i spent significant time that evening using towels to dry the floor. i'd have been happier if the carpet had dried evenly. Note that i did have the special pet treatment.
Really I was amazed how good the carpets turned out. Better than any service I have used and the carpet is over 10yrs old. Stains that came back with every other service were gone. I will use them again and for there other services they offer.
Daniel the tech was great as well.
Very impressed with the quality of your equipment and the highly qualified and efficient operator!
Carpet always looks like brand new after you guys finish and your service techs are GREAT!!!
No residue
Friendly staff
courteous technician, competent customer service on all levels, excellent results
I have had my carpets cleaned by zerorez several times now and I am always pleased with the results.
Alex steamed the chemicals out of my carpets which a former cleaning service used and my carpets are now soft and clean, like new! Great job!
Carpets look like they did when we first moved in! Alex was very nice and professional and got the job done fast. Will definitely use you again. Thank you.
Quick to dry and recommended by Karastan Carpet mills.