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based on 35041 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Using a natural system for cleaning, and your folks are always very cordial and helpful.
I am happy with carpet but not my tilt, even after it was redone. Why does it still look smeary after two tries?
20-year old carpet looks like new after cleaning with Zerorez
Keith was back to do our carpets again this year. Your system does a great job cleaning the carpets, but what really makes the program great is Keith. Not only does he do a fine job, but he communicates well, gives us suggestion on maintaining the carpet, and it's obvious he really cares about doing a first-rate job, both for the customer and the company. You have a very valuable representative, and we'll certainly be asking for him when we schedule our next service.
The quality of the results are great. My carpet is 18 years old and in great shape. we never wear shoes in the house, but after Zerorez it looks like new again. Tech (Sal) was the best. He went above and beyond the job.
The carpets are spotless and without any residue.
Thorough, prompt. Good job!
The carpet looks better- but the 2 stains are still there. They look better, but the 2 stains are still there.
Clean, quick, oderless, no residue and fast drying!Livingston was very professional,hard working and respectful of our furniture and floors. Thank you!!
I like everything about Zerorez!
able to get out stains very well, but find you expensive. Our tech was very nice and tried very hard despite equipment breaking down, which was difficult time wise for us as well as him. Would use again, but as I said think you are overpriced and might have to look for someone less.
I like that my whole house is clean. It is healthier for the children, the pets, and myself to have clean carpet. It dries nicely and stays cleaner throughout the year. Thanks for fast service and good deals!
Robert and Lee were thorough and professional. My couch looks new!
Gfeat work just as promised by knowledgeable staff.
I like that there are no chemicals involved.
People were friendly and great to work with! The service technician was friendly, professional and did an outstanding job!
I trust they will get the problem areas taken care of. They are professional and I don't have to worry about who is coming into my home. I like that they don't use harsh chemicals and it doesn't take forever to dry. Ever since they fixed a "cheapie" carpet cleaning I had years ago, I will only use Zerorez.
Great service and technician that cleaned our carpets.(Keith) Would use them again.
Very timely and the services were explained clearly
Technician was great and the cleaning was good and the fragrance is nice.
The guys do such a great job! I have messy children and very light colored carpet, and Zerorez comes through for me every time!
Janie Best
great.
AND ROBERT WAS THE BEST PERSON TO DO MY FLOOR AND RUG EVER FROM YOUR COMPANY OR OTHERS I HAVE USED. HE WORKERED SO HARD ON THE RUG AND FLOOR. Everything snelled fresh and my 24 yr old rug look new.
He sure my a day. I am going to start watching my daughter come Monday and she will have a clean rug to crawll on.
Thank you and Robert.
Attention to detail.
Professional
Spotless.
Used Zerorez for years; happy with service; they are reliable, neat, courteous and do a good job.
Everything. I adore Rashad and he continues to be dependable and helpful. He called and came early, as opposed to most companies that show up hours late. The work was excellent and my carpets are clean. I belong to a neighborhood website and posted how great Zerorez is with the phone number.
Cleanliness of Livingston (I presume). He is a real pro and a great salesman. You do get the job done right the fist time. You do, although, need to get the transmission cooler line fixed in his van, left 1/2 qt of trans fluid in the street.
Your company have a great product and leave carpets SUPER CLEAN. Your drivers are always prompt, courteous, very professional.
Please only post my first name to promote your company.
Dennis one of the best., Love the guy and his work
Refreshing to deal with a company who delivers 100% of what they promise!

Good service, friendly person, however high than many on price