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based on 32839 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Robert takes care to get all the stains out.
I was very happy with your representative, Robert Keith. He was very personable and did an excellent job preparing, cleaning and finishing the carpet. He also did an excellent job on cleaning two plush armchairs. The carpet looks great!
Services was professional and exceeded my expectations.
Quality of Product was the best I have ever had.
I have been using your company for a few years now and always request Livinston. I am always happy with the quality of work and the professionalism. I don't use anyone else.
Everything (product, cost, service, customer service, etc.)
My carpet is super clean! Our serviceman was very professional. Thank you!
worked great and the tech that came by was on time, knowledsgeable, honest, and all around fantastic
On time, professional, eco-friendly
Left the carpet looking like new. Technician was extremely courteous, professional & thorough. Made this a pleasant experience.
The gentleman who came out did an amazing job. He was quick, courteous, careful with our home and the carpet looks AMAZING. The only reason I have to rate a 7 instead of 10 is that one of the rooms still smells of pet urine. It only seems to be the one area, but honestly the smell was not particularly strong to begin with, but there doesn't seem to be any improvement. This being the case, I would recommend it to others, so long as they aren't concerned about pet stains.
Results , Robert Keith does a fantastic job, pleasant , informative and so efficient, always pleased to se him.
Very clean.
very professional.
Our technician did an amazing job and was very professional!
Service is excellence the best, I have seen also the product, no chemical its great also
I got some business cards so I can share this product
Thank you for such great product and a great job
I like the spot kit and the very excellent cleaning job and reasonable price.
Professional staff, terrific service technician who really cared about the job he was doing (Dennis Smith), and the lack of soapy residue which I think all other carpet cleaners leave behind.
Cleans well and on time service.
How easy it was to schedule. The technician, Brett, was extremely professional and was conscientious about working in my home.
Professional and courteous serviceman and job well done.....
Jose! Jose was the most professional carpet cleaner we have ever had and he explained the products
and services so thoroughly and careful. It was actually a joy to have Zerorez come in to clean. The products
worked better than any other carpet cleaners products we have ever had in and we were amazed at the end product. He even cleaned our wool/silk rug and it is beautiful!
Clean and fresh
I appreciate the fact that the Zerorez products are environmentally friendly, safe and easy on my allergies. Robert, our Service Tech, was knowledgeable, efficient and personable. We will definitely be using Zerorez in the future.
Robert, my technician was superb. Knew the ins and outs of the business which only comes with experience. He was friendly, responsive and gave great customer service.
They work!
For the same cost I paid to have my carpets cleaned with Zerorez, my former carpet cleaner actually moved the furniture and cleaned underneath. I did not pay extra to have furniture moved or lifted by the Zerorez technician.
He did a great job and was very friendly.
Darnell was a wonderful representative for Zerorez as he loves working for your company and explains what will be done and how we should try to stay off the carpet until it dries. He proceeded with care and plans for how he would proceed from the point furthest from the front door working backwards to the front and then down the hallway to the two bedrooms. He willingly added a recliner to our invoice and proceeded to clean that before tackling the carpets. They look amazing and all of the stains are gone - especially in the master bedroom. My husband is very handicapped and has to ride his scooter to the bathroom so that area was very, very stained - it looks great now!
We are very pleased. I would like to have some business cards with Darnell's name on them so we can share your company and him to friends and family. Thank you so much!
The orange smell versus chemical, friendly and helpful service man and overall job satisfaction.
Very informative and thorough