Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32839 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 1, 2016 — Rated 9 out of 10 by R.C. Zerorez Los Angeles
What do you like about our products and services?

Our carpet and couch looks and smells great. One complaint from my husband: one of the couch cushions was not completely cleaned at the edge seam. it is a very difficult area but also highly used when lying down.

Report a concern   April 1, 2016 — Rated 10 out of 10 by K.F. Zerorez Los Angeles
What do you like about our products and services?

I like that you don't use a bunch of toxic chemicals and my carpet smells like citrus after it is clean.

Report a concern   April 1, 2016 — Rated 10 out of 10 by R.F. Zerorez Los Angeles
What do you like about our products and services?

Your cleaning products really get carpets clean, they do not smell and it works very quickly.

Report a concern   April 1, 2016 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

Robert, your service technician is amazing!
Thank you.
Name removed

Report a concern   April 1, 2016 — Rated 10 out of 10 by R.G. Zerorez Los Angeles
What do you like about our products and services?

results

Report a concern   April 1, 2016 — Rated 10 out of 10 by M.O.C. Zerorez Los Angeles
What do you like about our products and services?

The work is excellent leaving the carpet extremely clean and quick to dry. Serviceman is very knowledgable .

Report a concern   April 1, 2016 — Rated 10 out of 10 by E.O. Zerorez Los Angeles
What do you like about our products and services?

My carpet looks great, I like that there is no soap. I also have a protective spray used to help keep my carpet clean. The overall experience was friendly and professional customer service.

Report a concern   April 1, 2016 — Rated 10 out of 10 by Ron Bartels Zerorez Los Angeles
What do you like about our products and services?

Product and services are 1'st rate. Cost are fixed. There are no hidden fees, or attempts to "sell" extras. Personal are on time, professional and courteous, including on the phone. In other words, if there is a "business model" to be used as an example Zerorez does everything right and I have never had even had the slightest bit of dissatisfaction in the half dozen times (or more) that I have used their services.

Report a concern   April 1, 2016 — Rated 10 out of 10 by O.M. Zerorez Los Angeles
What do you like about our products and services?

No chemicals.

Report a concern   March 31, 2016 — Rated 10 out of 10 by Jill Reid Zerorez Los Angeles
What do you like about our products and services?

I really appreciate the fact that your products are environmentally friendly and my rugs and upholstery get really clean! Your service technician was also committed, friendly and professional.

Report a concern   March 31, 2016 — Rated 10 out of 10 by S.D. Zerorez Los Angeles
What do you like about our products and services?

The man who came was polite and knowledgeable.

Report a concern   March 31, 2016 — Rated 0 out of 10 by K.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

There were several areas on the tile that did not get cleaned thoroughly, most prominently in the kitchen behind the stove (we moved the stove out so it could be cleaned) and in the edges where the tile meets the cabinets and sink. There were also other corners in the house that were not cleaned as I would have expected. How can you make it right? If your machine does not get the grime, then the person cleaning should do it by hand after the machine just like I did when he left. It was a waste of $340.00 and to top it off, the technician was having troubles with his phone so the only payment he could take was a check. So I got no credit card points and not a completely cleaned tile!

Report a concern   March 31, 2016 — Rated 10 out of 10 by Marta Rosener Zerorez Los Angeles
What do you like about our products and services?

Very friendly tech who was honest, thorough, and did a great job!

Report a concern   March 31, 2016 — Rated 10 out of 10 by L.F. Zerorez Los Angeles
What do you like about our products and services?

It was so clean without leaving a chemical!

Report a concern   March 30, 2016 — Rated 10 out of 10 by W.F. Zerorez Los Angeles
What do you like about our products and services?

No Soap! And the technician, Alex, was great!

Report a concern   March 30, 2016 — Rated 10 out of 10 by B.B. Zerorez Los Angeles
What do you like about our products and services?

The guy who came was great.

Report a concern   March 30, 2016 — Rated 8 out of 10 by D.G. Zerorez Los Angeles
What could we do to improve?

Adjust price to size of room and whether or not furniture had to be moved.

Report a concern   March 30, 2016 — Rated 9 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

I have an 8 month old baby he's starting to crawl and I didn't want him to breath in any chemicals.

Report a concern   March 30, 2016 — Rated 10 out of 10 by R.S. Zerorez Los Angeles
What do you like about our products and services?

Your technology is cutting edge. I have used you before with great results. I am a person with allergies and I like to stretch on my rug. Knowing my rug is clean and without chemical residue makes me feel safer. Thank you.

Report a concern   March 30, 2016 — Rated 10 out of 10 by M.K. Zerorez Los Angeles
What do you like about our products and services?

All of it!

Report a concern   March 30, 2016 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

Fast, friendly and efficient service!

Report a concern   March 29, 2016 — Rated 10 out of 10 by Greg Axten Zerorez Los Angeles
What do you like about our products and services?

Sal was very professional and knowledgeable. He was also very friendly and efficient. I hope I can request him next time I need service. GREG AXTEN

Report a concern   March 29, 2016 — Rated 10 out of 10 by Elizabeth Shiroishi Zerorez Los Angeles
What do you like about our products and services?

Sal was great--friendly & thorough--& our carpets are much cleaner & softer than when other companies have cleaned it!

Report a concern   March 29, 2016 — Rated 10 out of 10 by R.S. Zerorez Los Angeles
What do you like about our products and services?

Robert was very hard working and went out of his way to handle some of our carpet issues

Report a concern   March 29, 2016 — Rated 10 out of 10 by S.F. Zerorez Los Angeles
What do you like about our products and services?

Carpets came out better than expected and the service provided was exceptional

Report a concern   March 29, 2016 — Rated 10 out of 10 by R.H. Zerorez Los Angeles
What do you like about our products and services?

No residue, really gets the carpet clean

Report a concern   March 29, 2016 — Rated 10 out of 10 by E.B. Zerorez Los Angeles
What do you like about our products and services?

Cleaned by natural water and heat. No detergents.

Report a concern   March 29, 2016 — Rated 10 out of 10 by W.R. Zerorez Los Angeles
What do you like about our products and services?

Fast Clean Reasonable Cost

Report a concern   March 28, 2016 — Rated 10 out of 10 by Teri Yates Zerorez Los Angeles
What do you like about our products and services?

I appreciate the professionalism of everyone I have ever dealt with in the company, from the receptionists to the actual technicians. Scheduling is very easy; I receive a reminder; the technician calls when on the way and always within the time window I had been given. The cleaning services are very thorough and respectful of my time and my possessions. I always recommend Zerorez to friends and family.

Report a concern   March 28, 2016 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

I like that your cleaning system is a green product. I also appreciate that your technicians work at getting the water removed from the carpets as well. They do an overall good job.


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