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based on 32839 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very happy with results, I would highly recommend your company, Robert was very thorough and very professional
Your employees do a good job. I like the phone calls notifying of their arrival. I have one minor complaint with the service I have had the last two times I have had my tile cleaned. Both times the liquid on the entry floor has seeped into the carpet. It becomes noticeable a few days later after it has dried but people have walked on it and it shows dirt where it got wet. There are 4 or 5 "half-moon" shaped areas where water and chemical leaked on the carpet. I was not home for the most recent service but next time I will remind the technician to monitor that situation. Thanks. First name removed Kightliner
Showed up when scheduled. Cleaned the office carpet and was out of the building in 2 hours. Everything about the experience is completely satisfactory. Dr. Robert BLaine.
For the most part, "resident stains" have been removed and so I consider the product
effective and safe for my pet. But it's the SERVICE that's so satisfactory! Jose, the
technician, who came out and cleaned my carpets was such a friendly and professional
individual! He just was the best; hard-working; and truly wanting you, as the consumer,
to be pleased! I won't try anyone else again. It's Zero-Rez for me! Thanks!!
Great service tech!!
Service provider was professional, polite, and efficient.
The service is excellent. This is the second time we have used ZEROREZ and have been very satisfied with the service and the quality of the cleaning. This recent cleaning involved our tile and travertine floors. As usual, Livingston did a great job. Livingston cleaned and sealed our travertine and cleaned and sealed the grout of our tiled areas. I would highly recommend ZEROREZ and especially Livingston.
Very thorough job, quick, clean and professional!
Still have a slight pet odor in one room
The carpet comes out perfect, he does such a perfect job
My carpet looks fantastic! Robert Keith, did a great job. He was professional, courteous, fast and very careful when working in our home. Will ask for him in the future!
Everyone was very professional. Brian arrived on time and was thorough in cleaning the carpet and was also very neat; left nothing behind but a clean carpet as he let himself out the front door. He answered all my questions before he started.
That its non-toxic and safe for the kids and pets
The overall work from start to finish was top notch.
You service technicians are very knowledgeable and professional.
Professional and get the job done right......... :)
Carpets dry so quickly. Our carpet is over 21 years old and still looks like new.
Effective and friendly
I really like your service and commitment to excellence ,and to give the best service possible . My service tech called to let me know he was running a little late and told me what time he would be there. I thought that this was really good.The tech did a wonderful job my carpets look amazing. Thank you very much .Mr Last name removed
The service tech Jose was on time. He was professional and did a great job on my carpet and tile.
My carpets get really clean and stay cleaner for much longer.
Mk
You're prompt. You always strive to please. Your service people are always friendly and nice. You do a great job. I have always been very pleased with your work and feel as though my carpets are cleaner because you don't leave a soapy residue. This time I got my sofa cleaned too and the technician really took his time with it and the results were fantastic! Better than I expected.
My carpeting came out like new and i like the fact that there are no soaps or chemicals involved.
Jose does an excellent job! The last time we used Zeroez we requested Jose but someone else was sent. The job
was inferior. This time we are perfectly satisfied.
Professional, On Time, No residue.
Excellent services---Friendly service man and he did a through job. The cleanest my carpets have ever been
Friendly technician who likes his work
Your service cleans without using chemicals.
If someone asked I would highly recommend - I am just not super likely to bring up carpet claening.
fast, friendly, and on time