Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32839 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 14, 2016 — Rated 9 out of 10 by G.B.A. Zerorez Los Angeles
What do you like about our products and services?

Fast and efficient. jose has cleaned our carpets several times and he is professional and a pleasure to deal with.

Report a concern   April 14, 2016 — Rated 10 out of 10 by A.A.L. Zerorez Los Angeles
What do you like about our products and services?

The technician Sal Alvarez arrived on time for the appointment and did a very good job cleaning the carpet and floor tile. Sal is an asset to your company!

Report a concern   April 14, 2016 — Rated 10 out of 10 by D.P. Zerorez Los Angeles
What do you like about our products and services?

Quality, cost and results.

Report a concern   April 14, 2016 — Rated 10 out of 10 by Dan Quinn Zerorez Los Angeles
What do you like about our products and services?

The quality of the "clean" is as advertised. Lasts longer than the old style. The service was Great!

Report a concern   April 14, 2016 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

freshness, healthy -

Report a concern   April 14, 2016 — Rated 10 out of 10 by J.N. Zerorez Los Angeles
What do you like about our products and services?

Quick and efficient. Pleasant staff

Report a concern   April 14, 2016 — Rated 9 out of 10 by R.R. Zerorez Los Angeles
What do you like about our products and services?

The efficiency of the office and how quickly they can have a technician come to the property.

Report a concern   April 14, 2016 — Rated 10 out of 10 by B.T. Zerorez Los Angeles
What do you like about our products and services?

Dried quickly. Left no sticky residue.

Report a concern   April 14, 2016 — Rated 10 out of 10 by K.G.W. Zerorez Los Angeles
What do you like about our products and services?

Cleaned our carpet really well. We don't use any other carpet cleaning company...

Report a concern   April 14, 2016 — Rated 10 out of 10 by M.J. Zerorez Los Angeles
What do you like about our products and services?

I can't say enough about how helpful and more important professional this group is!

Report a concern   April 14, 2016 — Rated 9 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

good customer service, job well done, was not upharged

Report a concern   April 13, 2016 — Rated 10 out of 10 by B.K. Zerorez Los Angeles
What do you like about our products and services?

Quick scheduling of appointments, efficient professional staff, and EXCELLENT cleaning.

Report a concern   April 13, 2016 — Rated 10 out of 10 by P.L. Zerorez Los Angeles
What do you like about our products and services?

A natural product is always best. Service was very good. will call again.

Report a concern   April 13, 2016 — Rated 10 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

Very professional and knowledgeable representatives on the phone and in our home.

Report a concern   April 13, 2016 — Rated 9 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

Did a good job. The worker was very nice and professional. The carpet looks nice. The price was kind of high. I have a small house. My bedroom just has a small area around it to walk. It's about 11by 12.

Report a concern   April 13, 2016 — Rated 10 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

Great technician team. Thorough and quick. Good results. Would highly recommend.

Report a concern   April 13, 2016 — Rated 10 out of 10 by Susan Ramsey Zerorez Los Angeles
What do you like about our products and services?

Matt was awesome. I can hardly believe the difference between regular steam cleaning and zerorez. I have already referred 2 people to your company. Thank you. Sincerely, Susan Ramsey

Report a concern   April 13, 2016 — Rated 10 out of 10 by H.H. Zerorez Los Angeles
What do you like about our products and services?

Was very happy on how well my carpets cleaned up. And the service of your employee was very professional.

Report a concern   April 13, 2016 — Rated 3 out of 10 by M.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The technician showed up and was going to charge more than the agreed upon price I had gotten from the customer service operator. I paid the minimum of $194 even though I only had a bedroom and closet and asked that one spot be removed from the pillow. The customer service person saiid he would do more if I asked since I was paying this price.
He ended up doing the work for the agreed upon price, but it was not very well done. The carpet is still dirty and he did not get the spot off my chair pillow. Zerorez is very expensive and I don't think you are worth it. Same thing happened last time and I spent $500! I wanted to give you another chance but I will not be using you again.

Report a concern   April 13, 2016 — Rated 7 out of 10 by L.K. Zerorez Los Angeles
What could we do to improve?

This last time the grout just did not come as clean.

Report a concern   April 12, 2016 — Rated 10 out of 10 by S.W. Zerorez Los Angeles
What do you like about our products and services?

Marcel! He is the best!

Report a concern   April 12, 2016 — Rated 10 out of 10 by M.A. Zerorez Los Angeles
What do you like about our products and services?

Prompt, professional, friendly and helpful reprentative. Very knowledgable

Report a concern   April 12, 2016 — Rated 10 out of 10 by John & Daryl Clark Zerorez Los Angeles
What do you like about our products and services?

Fantastic cleaning job. Carpet looked new afterward

Report a concern   April 12, 2016 — Rated 10 out of 10 by J.R. Zerorez Los Angeles
What do you like about our products and services?

excellent product, carpets and floors look clean.
-- excellent service, very professional.

Thank you!

Report a concern   April 12, 2016 — Rated 10 out of 10 by B.K. Zerorez Los Angeles
What do you like about our products and services?

GREAT Service and on time.

Report a concern   April 12, 2016 — Rated 10 out of 10 by S.F. Zerorez Los Angeles
What do you like about our products and services?

No chemicals.

Report a concern   April 12, 2016 — Rated 10 out of 10 by B.H. Zerorez Los Angeles
What do you like about our products and services?

The speed and efficiency of the process as well as how the tech performs as such.

Report a concern   April 12, 2016 — Rated 10 out of 10 by Laura Miller Zerorez Los Angeles
What do you like about our products and services?

Larry Sanders promptly answered my phone calls and came by to give me an estimate within 24 hours. The carpet cleaning was done within the next 48 hours. It was done on a Saturday and Mr. Sanders was kind enough to pick up the office key and bring it back to me on Monday morning.
The carpet cleaning looks so wonderful! All of the spots were gone including the pet stains. Yes, we are an employee pet friendly environment (occasionally):). Dog days are a must. Mr. Sanders also threw in a pet freshener treatment free.
We are very satisfied with the service and I would highly recommend this company for your carpet cleaning needs! A trustworthy and a put their money where their mouth is company.
We will be getting another carpet cleaning in six-months. Great job!

Report a concern   April 12, 2016 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

Service was excellent, results were fantastic

Report a concern   April 11, 2016 — Rated 10 out of 10 by G.M. Zerorez Los Angeles
What do you like about our products and services?

chemical free cleanser and the customer service


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