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based on 35720 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet looks New!!!
Our rugs are softer and stay cleaner for a longer period of time.
Dennis did our carpets this time and he does a great job and we will be asking for him in the future.
Really clean look and smell
Simple, clean, effective and no after odors. Dries rapidly. Technician was knowledgeable and conscientious about doing a good job.
There honesty,friendly,on time,& service.
Fast, efficient, easy to make appointment, on time, knowledgeable
Everything.
Chemical free, friendly, and efficient.
I paid 150 extra for a spot were a dog had peed and it still smells of pee and fees like it has something on the carpet. The rest of the carpet looks, smells and feels great.
Brett showed up on time; was polite and introduced himself; took a tour of my home and listened to my requests/concerns. Everything I asked for, he did and did really well. My husband and I were very impressed with his professionalism and customer service skills. My carpets and upholstery looked fantastic. Good job, Zerorez in finding a great employee to represent your company. I love your product and will continue to use you on a regular basis.
Your service personnel seemed very concerned with doing a good job and took the time to do it.
Chemical-free, odorless
Service tech was very courteous
Floors and carpet always look great after.
The efficacy, the lack of chemicals, and the courtesy and timeliness of the technicians.
Excellent service
Highly professional service from start to finish. Robert did a thorough job of explaining the process of cleaning our carpet and was willing to answer any questions we had. We are very pleased with the look and feel of the carpet and will certainly be calling on you in the future as well as recommending your company to friends and family.
Professionals and chemical free
You are a very clean provider
You always do a great job. You've done our carpet, rugs, couches and even tile, all great service, prompt and professional service people, very fair pricing. Our tile looks brand new! Wish we had done it sooner. Thanks!
Product seems to work well. Technician is knowledgeable and courteous
Keith was very professional and efficient. Took great care to answer all my questions. Obviously took pride in his work. Price was reasonable and the results were beyond expectations.
I like their competitive prices and professionalism not to mention they do a fantastic job
the technician was given the wrong address by the scheduler with whom I spoke and got totally lost
Customer service is the best! We loved Jeff. He did a great job. I have always had a good experience with Zerorez and will continue to use them and recommend them to everyone! Thank you for being such a great company to work with!
Your service personnel let me know when they are due to arrive and arrive on time. Robert was friendly and professional.
Very honest and professional team.
I like the fact that akaline water is used and not soap. Mostly I like the results we got in cleaning porcelain tile that is polished but has lows that are unpolished. So the lows build up grim like grout does.
You always make my carpets look brand new again! Thank you! Name removed
the gentleman here was lovely. very professional as well