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based on 35041 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I appreciate the professionalism of Zerorez employees, their promptness, and the thorough job they do.
Great service as alwYs
Matt was
Prompt, polite, explained the process to me and even gave me tips to keeping the carpet clean longer. I've used Zerorez before and have always loved how clean my carpets are and that there are no chemicals used.
I will always recommend Zerorez!
Fewer chemicals
prompt, personable,thorough and professional.
Friendly people and they get the carpet clean.
Fabulous service and outstanding results with our carpet!
It worked! I was surprised how clean the carpets are after the treatment!
Brett called 30 minutes before arriving. Showed up on time, worked efficiently and effectively. Was very personable and takes pride in his work. Would love to request him for my next cleaning.
Everything!! always get the best carpet cleaning experience with Robert !!!
Daniel the technician was on time, was professional, and worked quickly and efficiently. He was informative of the process and how it all works.
We are pleased with the outcome of the carpets after the service.
The technician was hard working and professional. It was easy to make my appointment. The carpet looks great.
Robert Keith was great!
The technician was nice and did a great job. I am pleased with everything.
Very professional service. Carpets look great!!!
I feel the process really cleans my carpet better that only other service I have had.
The technician moved some furniture that was too heave to move and got into all
the comers of the rooms. The technitian was a very pleasant individual.
Sal was very polite and informative. He was able to get the spots out and the carpets
dried very fast.
Thank you for your help. I will be calling again and will recommend your company to
my friends and neighbors.
Everyone we dealt with was great and the carpets look good!
Fast, clean, courteous, and they always arrive in the window that they promise!
Gets the carpets really clean, does not take long. Brett, the service person, did an excellent job and was extremely nice. I did have a very bad experience with the first person you sent a couple of weeks ago, who was extremely rude, but I am writing this off as a glitch.
It actually works, looks like I have new carpet, so pleased.
Cleaned my carpets well. Your technician did an excellent job. He was very pleasant and in my opinion is an asset to Zerorez. Very pleased.
I already have...Rashad (I think) was very friendly and professional and tackled the tough stuff without hesitation. My berber carpet looked new after he left. This was the third time in a row that we've used ZeroRez.
Rashad was very through and professional. The carpets are clean and pet dander-free!
The products that you use are far better than other cleaning companies. My carpets and floors stay cleaner longer because there are no chemicals left to attract dirt.
Good results and tech was very knowledgeable and polite.
The service is great. Very friendly workers. Extremely effective cleaning.
fast and very professional
Our two small dogs do not have accidents in the house. The carpet is only a couple years old. There is a small area that one of the dogs like to sit. I would say 3x3. Before the cleaning, there was a faint dog odor. After the carpet dried, the odor was way more strong. Would assume it is due to cleaning pushing it down to the pad. I emailed zerorez 2 times nicely asking for that area to be redone. The 2nd email even offered to pay. I have yet to get a response...
It dried very quickly and not the mess of other carpet cleaning processes