What our clients think of us!

Very clean and the service was excellent

Easy to schedule and our carpets look new again!

The carpet comes out spotless & stays clean longer. Technician friendly & professional (Robert)

I appreciate the professionalism from the staff and technicians. It's always a pleasure!

Excellent service tech, Dennis

The carpet looks exactly the same and if not worse in certain spots. We were very disappointed. We thought our carpet would be clean, and most stains dealt with and that was not the case. Paying what we paid we expected what we were guaranteed . We will not be using Zerorex again and will recommend to our friends not to use it.

NICE. CARPET LOOKS GREAT.

The fact that you don't use chemicals, the prices are reasonable, and the technicians are professional / honest.

You removed spots/stains that others could not.

Jose was prompt and explained the process very well. I told him that I have two kitties that will be in hiding and probable very scared. He made sure that the door wasn't so wide and it would be safe. My carpet is sooo clean and it dried in about three hours. This was my first time using zerorez and I won't use anyone else from now on. Jose was very efficient and made it a wonderful experience!

Straightforward. Gave good advice on carpet and floor care.

Quality product but somewhat pricey.

Cleans my carpets very good. I like that Livingston will
fit me in at the end of his day if I need a quick clean

Brian did a great job in explaining what he needed to do and left the carpet in great condition after.

Well informed, courteous, he did a wonderful job on my pet stained carpet. I will only use zerorez from now on.

We have been using your services for years. It is definitely the best way to clean carpets...stains do not reappear. We have had the same service man for the last couple of times and he is courteous and does a very professional job.

always on time doing the best under adverse situations

Although the carpets were cleaned very well, I feel that the price Zerorez charged this time was outrageous for the task. My husband, who is very ill, handled the payment and was not told of extra charges for pet urine ahead of time. He feels as though he was taken advantage of.

Very pleased. Old stains out!! tech Brian was very nice.

Dennis Smith was fabulous, very professional and did an excellent job. Based on his performance, I would recommend HIM. Based on the performance of the office staff and scheduling personnel, I would say DO NOT use Zerorez. People in the call center were were unprofessional, not very bright, unable to track a conversation and provide responsive answers, and each successive person was clueless as to what the prior person had said. It was a very frustrating experience -- a MAJOR customer service overhaul is needed.

They smell wonderful, and you take the dirt out. Only thing different from the company I used before, it took much longer for my carpet to dry.

Quick and clean. fast drying.

The carpets look like new-the horrible coffee stain is gone and Jose was very professional!

Professional friendly service

Surprised only one technician arrived at my home. This could be a security issue for your staff - moving furniture, etc.

Training to inquire of the homeowner regarding moving furniture to clean and then moving it back.
Automatically providing booties and furniture plastic squares.

I like that the technician's work for the company and not contracted out. They always do a great job and I have recommended them to all my friends and family. Brian was great and worked very hard and my tile floors look great.

thanks,
barb

CLEAN, CHEMICAL-FREE

They seem to get tough stains out such as pet urine, wine, etc.

How clean my carpets were when the whole process was completed.

The technicians are very knowledgeable of carpets and cleaning processes. They are always dressed very nice. THe carpet looks great afterwards.