Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34874 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 28, 2016 — Rated 10 out of 10 by Karen Davis Zerorez Los Angeles
What do you like about our products and services?

My house looks great and the Zerorez technician was knowledgable, courteous and respectful.

Report a concern   October 28, 2016 — Rated 5 out of 10 by L.H. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The stains showed right back up as it dried . Disappointed :-(

Report a concern   October 28, 2016 — Rated 8 out of 10 by B.M.N. Zerorez Los Angeles
What could we do to improve?

dirt was missed on our sofa. also-a chair had to be redone because technician didn't follow nap of fabric and patterns resulted. you had to return as a follow up in order to rectify the situation.

Report a concern   October 28, 2016 — Rated 10 out of 10 by D.P. Zerorez Los Angeles
What do you like about our products and services?

I loved everything! The guy was great (forgot his name?) Clean, professional, quick, and nice! I have used other companies and the carpet is "crunchy" after the service. I will use your company again to clean my wood floors and anything else that needs cleaning.

Thank you

Report a concern   October 28, 2016 — Rated 5 out of 10 by C.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I have always been happy with the service but my last cleaning at 6 Marquesa did not take out the pet stain in the carpet. That was the objective of the cleaning. I brought in another carpet cleaner and he was able to work on the stain and improve it but next time I will use him first since he seems to know better how to treat these types of stains

Report a concern   October 28, 2016 — Rated 10 out of 10 by N.F. Zerorez Los Angeles
What do you like about our products and services?

Brett did an amazing job- the carpets hadn't been done in quite some time and he really went the xtra mile(s).
Very professional, and a week later; they are continuing to look wonderful. I'm convinced the tough stains he got out of the white carpet
are long gone and not going to re surface ! I highly recommend Zerorez. Thanks Brett!!

Report a concern   October 28, 2016 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

End result and technician personality.

Report a concern   October 28, 2016 — Rated 10 out of 10 by T.F. Zerorez Los Angeles
What do you like about our products and services?

It was well done, no residue, carpet looks new.

Report a concern   October 28, 2016 — Rated 10 out of 10 by C.P. Zerorez Los Angeles
What do you like about our products and services?

Super clean when done. No residue at all. Technicians are very professional and use care when in your home.

Report a concern   October 28, 2016 — Rated 10 out of 10 by A.S. Zerorez Los Angeles
What do you like about our products and services?

Professional and good value

Report a concern   October 28, 2016 — Rated 10 out of 10 by K.C. Shepard Zerorez Los Angeles
What do you like about our products and services?

Trustworthy! Honest! Dependable! On time! A job well done!

Report a concern   October 28, 2016 — Rated 10 out of 10 by L.B. Zerorez Los Angeles
What do you like about our products and services?

Floor is as clean as new. Service person was excellent. Very courteous and on time.

Report a concern   October 28, 2016 — Rated 7 out of 10 by S.D. Zerorez Los Angeles
What could we do to improve?

Just average, nothing special. Technician was nice and efficient. However, he did not go above and beyond. My stairs were very dirty and he gave it only one pass. Under The circumstances a second pass was in order. I had to point out obvious spots. The carpet looks clean but there were areas I felt need two or three passes to pull out compacted dirt. I am always annoyed when technicians use cell phones and he called twice to let people know what time he would be there. It was business and I am sure that is your protocol, but I felt he was rushed and under the gun. Again the carpets look clean but I fear most of the dirt is still embedded deep in the carpet. My next door neighbors had a technician who they said took the time to do it right. I wish I had asked for him.

Report a concern   October 28, 2016 — Rated 10 out of 10 by James Webb Zerorez Los Angeles
What do you like about our products and services?

Check my return email from the invoice i sent back

Report a concern   October 28, 2016 — Rated 10 out of 10 by H.K. Zerorez Los Angeles
What do you like about our products and services?

End result

Report a concern   October 27, 2016 — Rated 9 out of 10 by C.R. Zerorez Los Angeles
What do you like about our products and services?

on time, quality cleaning, friendly cleaners

Report a concern   October 27, 2016 — Rated 9 out of 10 by A.M. Zerorez Los Angeles
What do you like about our products and services?

On time and got rid of traffic pattern problem.

Report a concern   October 27, 2016 — Rated 10 out of 10 by J.J. Zerorez Los Angeles
What do you like about our products and services?

I like that Zerorez does not use soaps or detergents.

Report a concern   October 27, 2016 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

I WAS SO DELIGHTED WITH THE WORK ZEROREZ CLEANER DID FOR US!! HE DID AN AMAZING JOB ON A VERY DIRTY CARPET!! I WILL NOT HESITATE TO CONTINUE TO USE ZEROREZ SERVICES FOR ALL MY CLEANING NEEDS. THANKS SO MUCH YOU'VE MADE ME VERY HAPPY!!

Report a concern   October 26, 2016 — Rated 10 out of 10 by Maya DeBus Zerorez Los Angeles
What do you like about our products and services?

Rashad was friendly, on time, gave me the head-up call, and helpful when my kitty wasn't cooperating. He's terrific! And he did a great job cleaning the carpet, too!

Report a concern   October 26, 2016 — Rated 10 out of 10 by M.F. Zerorez Los Angeles
What do you like about our products and services?

Excellent customer service

Report a concern   October 26, 2016 — Rated 10 out of 10 by S.K. Zerorez Los Angeles
What do you like about our products and services?

The guys who come out are extremely friendly and hard working!

Report a concern   October 26, 2016 — Rated 10 out of 10 by P.Z. Zerorez Los Angeles
What do you like about our products and services?

On time, good result, knowledgeable tech, and nice looking hardware.

Report a concern   October 26, 2016 — Rated 8 out of 10 by H.H. Zerorez Los Angeles
What could we do to improve?

Price and add ons

Report a concern   October 26, 2016 — Rated 10 out of 10 by M.G. Zerorez Los Angeles
What do you like about our products and services?

Daniel was professional, polite, and worked very hard to clean our carpet. We will ask for him and zerorez again. Thanks.

Report a concern   October 26, 2016 — Rated 10 out of 10 by P.L. Zerorez Los Angeles
What do you like about our products and services?

Arrived as scheduled . Workers well organized, careful and clean. I have always felt comfortable having the workers from Zerorez in my home.

Report a concern   October 26, 2016 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

Great cleaning results. Great serviceman!
Overall, we were very pleased with the results.

Report a concern   October 26, 2016 — Rated 10 out of 10 by J.V. Zerorez Los Angeles
What do you like about our products and services?

I liked our service provider Robert. He was very thorough and also careful within our home. He ensured I was happy with the service. I will definitely continue to use Zerorez and request Robert.

Report a concern   October 26, 2016 — Rated 10 out of 10 by Leonard Troutner Zerorez Los Angeles
What do you like about our products and services?

Our carpet is over 20 years old and every time Zeroez cleans it it looks new.

Report a concern   October 25, 2016 — Rated 8 out of 10 by S.C. Zerorez Los Angeles
What could we do to improve?

To give a 10 in this area I would need a couple months to see if the dirty areas of my carpet return! So far, they look great!


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