Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32839 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 19, 2016 — Rated 10 out of 10 by D.G. Zerorez Los Angeles
What do you like about our products and services?

The process works. I am trying the carpet sealer product to determine if it was worth the extra cost. Since I last used your services the cost has doubled.

Report a concern   April 19, 2016 — Rated 9 out of 10 by A.T. Zerorez Los Angeles
What do you like about our products and services?

Efficient service exactly as described on the Website. No smell after treatment.

Report a concern   April 19, 2016 — Rated 10 out of 10 by B.P. Zerorez Los Angeles
What do you like about our products and services?

Great carpet cleaning without chemicals.

Report a concern   April 19, 2016 — Rated 10 out of 10 by D.D. Zerorez Los Angeles
What do you like about our products and services?

Just that you guys arrived early and did a great job. Thank you.

Report a concern   April 18, 2016 — Rated 10 out of 10 by K.Y.J. Zerorez Los Angeles
What do you like about our products and services?

Sal did our carpet cleaning again and he does fantastic work! He is professional and a very nice person to deal with! The carpet looks great even though it is not new. We are so pleased. Thank you!

Report a concern   April 18, 2016 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

The service rep was very knowledgeable and completed the service on time and with great results.

Report a concern   April 18, 2016 — Rated 8 out of 10 by K.P. Zerorez Los Angeles
What could we do to improve?

When the technician (Juan) came on Friday his machine did not work. He came back on Sunday morning at 8:00am on his day off. I really appreciated his loyalty to getting my carpets cleaned in a timely manner. Perhaps better maintained equipment would help both the technician and the client.

Report a concern   April 18, 2016 — Rated 0 out of 10 by D.R. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The end result was not what I expected. Looks no different then if I had cleaned with one of the many $5 products I have in my cabinet.

Report a concern   April 18, 2016 — Rated 10 out of 10 by M.L. Zerorez Los Angeles
What do you like about our products and services?

Great Service, Your Tech guy Last name removed is the best !!

Report a concern   April 18, 2016 — Rated 10 out of 10 by Renea Nicodemus Zerorez Los Angeles
What do you like about our products and services?

Professionalism, amazing results the carpet looks like new.

Report a concern   April 18, 2016 — Rated 10 out of 10 by K.C. Zerorez Los Angeles
What do you like about our products and services?

Customer service was great. Carpet looks brand new. No residue. I've already posted a review on your Facebook page as well.

Report a concern   April 18, 2016 — Rated 10 out of 10 by Paula & Kevin Mahan Zerorez Los Angeles
What do you like about our products and services?

Everything

Report a concern   April 18, 2016 — Rated 10 out of 10 by L.F. Zerorez Los Angeles
What do you like about our products and services?

No odors, quick drying,

Report a concern   April 18, 2016 — Rated 10 out of 10 by K.T. Zerorez Los Angeles
What do you like about our products and services?

IT works!

Report a concern   April 18, 2016 — Rated 10 out of 10 by J.L. Zerorez Los Angeles
What do you like about our products and services?

Robert was the best technician I have ever had to clean my carpet. The smell is fresh and the carpets are very clean and look great! I would highly recommend Robert and Zerorez to my friends and family!

Report a concern   April 17, 2016 — Rated 10 out of 10 by L.M. Zerorez Los Angeles
What do you like about our products and services?

Nice technician-he did a good job and was very neat....

Report a concern   April 17, 2016 — Rated 10 out of 10 by L.M. Zerorez Los Angeles
What do you like about our products and services?

Very nice technician and he did a great job.

Report a concern   April 17, 2016 — Rated 0 out of 10 by J.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

$90.00 Extra to eliminate stains. All visible after drying. Not impressed.

Report a concern   April 17, 2016 — Rated 10 out of 10 by A.S. Zerorez Los Angeles
What do you like about our products and services?

Environmentally safe

Report a concern   April 17, 2016 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

He was very polite and did a great job.

Report a concern   April 17, 2016 — Rated 3 out of 10 by C.D. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

It was way too expensive for what was done.

Report a concern   April 16, 2016 — Rated 10 out of 10 by Paul Payne Zerorez Los Angeles
What do you like about our products and services?

Best carpet cleaning experience we have ever had. Brian your Zerorez employee was very knowledgeable and professional. The carpet looks better than it has in years. We drink alkaline water so it was interesting to hear that he was going to clean the carpet with alkaline water.
Thank you for such a great carpet cleaning experience,
Paul and Carole

Report a concern   April 16, 2016 — Rated 10 out of 10 by F.M. Zerorez Los Angeles
What do you like about our products and services?

Less toxins

Report a concern   April 16, 2016 — Rated 10 out of 10 by Janice Steffen Zerorez Los Angeles
What do you like about our products and services?

You were very personable, arrived on time, and did a great job!

Report a concern   April 16, 2016 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

No rez

Report a concern   April 16, 2016 — Rated 10 out of 10 by S.L. Zerorez Los Angeles
What do you like about our products and services?

Quality of product and professionalism of technicians.

Report a concern   April 15, 2016 — Rated 10 out of 10 by Melissa Lucas Zerorez Los Angeles
What do you like about our products and services?

Got quick appointment, phone quote was accurate, Keith was great, friendly and professional and on time, didn't take hours to do and carpet was dry within 24 hours.

Report a concern   April 15, 2016 — Rated 10 out of 10 by Robin Osborne Zerorez Los Angeles
What do you like about our products and services?

Jose was prompt, friendly, and did an excellent job. My carpet looks 100% cleaner. These are the best results I have ever had with carpet cleaning! I will definitly be a returning customer!

Report a concern   April 15, 2016 — Rated 9 out of 10 by D.V.A. Zerorez Los Angeles
What do you like about our products and services?

efficient and friendly however still see one spot

Report a concern   April 15, 2016 — Rated 10 out of 10 by Robert Poff Zerorez Los Angeles
What do you like about our products and services?

I thoroughly enjoyed Dennis Very dedicated to his work and asked me to check the carpets before he left.


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