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based on 34876 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The solution was not able to clean the dark line at the edge of my carpet or the brocade fabric on my living room sofa. But, Daniel did his best to clean them and he was very patient with me in trying to tackle these issues. The dining room chair seats came out fairly well and the grout on my kitchen floor did look better but did not come up as clean as it should have. Again, Daniel is an asset to the customer service aspect of your company.
On time, good work. Friendly employees.
Carpet appeared to be dirty places.
Your service was excellent!
Show up on time. Do what is advertised. Only question is the water surcharge. While we're still in a drought, the major crisis is passed. The surcharge is "gravy."
I had to have someone come back to redo areas of carpet. I am extremely satisfied now. I had Sal come the first time I used your services and had requested him specifically to come when I scheduled an October appointment. I was told I would have him but that did not happen. He did come back for the redo and I am very happy. I feel he is very thorough and will request him each time. The person who came in October was very nice and helpful, though. There were just some areas that didn't quite come out as clean as I knew they would. Sal came back and did a great job. Thank you for seeing to it that I was completely satisfied. The customer service was very impressive.
Your customer service was excellent. I rugs are clean and there is no cleaning smell.
Zerorez gets my carpet clean without extra fragrance or nonsense. The tech arrives on time and gets to work. The drying time is very quick, by the next morning it felt dry to the touch.
That they are chemical free
Keith was great.
Great service and carpets look great!
Excellent results. Good pricing. Very good tech!
I love how my carpets feel clean, not soapy like other cleaners have left them. Daniel did a great job and I definitely ask for him when it's time for another cleaning!
We love Robert our cleaner. He is thorough etc. with Zerorez our carpets stay cleaner longer and look newer and fresher.
Thanks
It dried very quickly and not the mess of other carpet cleaning processes
I appreciate the professionalism of Zerorez employees, their promptness, and the thorough job they do.
Great service as alwYs
Matt was
Prompt, polite, explained the process to me and even gave me tips to keeping the carpet clean longer. I've used Zerorez before and have always loved how clean my carpets are and that there are no chemicals used.
I will always recommend Zerorez!
Fewer chemicals
prompt, personable,thorough and professional.
Friendly people and they get the carpet clean.
Fabulous service and outstanding results with our carpet!
It worked! I was surprised how clean the carpets are after the treatment!
Brett called 30 minutes before arriving. Showed up on time, worked efficiently and effectively. Was very personable and takes pride in his work. Would love to request him for my next cleaning.
Everything!! always get the best carpet cleaning experience with Robert !!!
Daniel the technician was on time, was professional, and worked quickly and efficiently. He was informative of the process and how it all works.
We are pleased with the outcome of the carpets after the service.
The technician was hard working and professional. It was easy to make my appointment. The carpet looks great.
Robert Keith was great!
The technician was nice and did a great job. I am pleased with everything.
There is no residue, the stains come out and don't come back. The technician is so professional and helpful.