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based on 34876 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Perfectly clean carpet that dries fast and stays that way!
The people are great and I would rate a 10 but I'm disappointed that the stains did not come out of my rug. For the price I paid I would expect it to be spot free.
The carpets get so clean and stay that way longer. No odor. Great service. Robert Keith is the best!
They are very thorough and very nice. The carpet looks great. He also put some brownout on my curtain that had water damage and it worked real well. It was a big improvement.
Michael was very professional and did an excellent job. I have white carpet that I've been thinking of ripping it up and replacing it next year but he made it look so white and clean again I might not have to rip it up after all. Thank you so much Michael. Great job.
Wonderful service; great results - more than I had a right to expect; friendly, fast serviceman.
The pumpkin pie and cherry or raspberry spots all came out. My carpet looks new. Daryl did a great job.
Clean, neat and knowledgeable about the products and services provided.
Carpets and rugs are cleaner than any other company has cleaned them and they are barely damp!!!
Robert is an excellent technician!
on time, quality workmanship, nice person, listens and works hard. Sal is THE BEST! Have used him for 3 years now and don't want to lose him.
My technician was extremely pleasant and respectful. The process was quick and efficient. No suggestions
Sal was wonderful! Very professional and did a great job cleaning our carpets.
I really like that Zerorez uses booties when entering our home.
Everything
We love Marcel because he does an outstanding job always.
Make sure your hoses don't leak. The one used at my home left marks on my lawn where it killed it.
Everything was great!
Thank you
excellent service
Fast and thorough
Very timely and very professional person. Rolando was our service tech.
Great product. Superior service!
Super high-quality products. Servicemen are efficient, great attitudes (they LOVE their work), knowledgeable, English is their first language.
Great and prompt service, we are always happy with our experience.
nothing smells and no shampoo residue left over.
Very accommodating , very efficient. They do excellent work!
One of the main services we requested (and were charged for!) was not completed. Our patio furniture pads were not cleaned and that was part of the service we paid for. It's even listed on the invoice I was emailed after the service was completed.
We were out of town and left a check for the technician. I expect to have the resolved as early as possible this week.
Arrived on time, explained what he was about to do, quick and effective! Carpet is like new!
Bring a big industrial vacume to vacuum prior to cleaning
Your service has always been great and my carpets have never looked cleaner. Also, your service personnel were very knowledgeable about spot removal. Thank you!
Carpets always come out very clean and dry quickly. The technicians are always friendly and on time. The price quoted was much higher than the actual price charged which was a huge plus.