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32839 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals
Service was terrific.. Carpets are beautiful, cleaning was quick, service man was neat and punctual... The BEST!
Your wonderful technicians as well as the quality of the cleaning.
your employees are first class and so are the results
Both that it works very well and is mainly water and has a low impact on the environment.
On time arrival, super courteous tech (Brent) who was knowledgable and helpful and you were able to remove stains I didn't think could be removed. Carpet looked fantastic afterwards.
Some of the spots that were gone right after the guy left came back after a day or two.
A great job. Friendly, reliable and knowledgeable.
wonderful service great job
Technician Brian was great, worked hard to clean a really dirty carpet. Liked that there was no odor from the cleaning solution and the carpet looked 100% better than before.
Michael is very knowledgeable and the carpet looks great.
Professional service ( Robert is excellent) and the carpet looks and feels clean!
Jose was polite and curteous. He answered my questions with an explanation that was detailed.
No soap residue
Our service man was very punctual . He was clean and was very careful with his equipment.
Everything. Superb, professional enthusiastic staff - great job every time!
Polite, prompt, thorough and carpet and upholstery look like new.
Thanks for a job well done. It is a 10
clean, professional and my carpet looks great (even though it is ancient)...it feels so clean and i can't wait to have the other rooms cleaned now
It was a great job - I'm just waiting to see if the old spots on the stairs reappear after a month
my carpet and couch turned out awesome and the tech was amazing!!!
The results were fantastic!
Very professional, clean natural product. Floors look 100% better.
When cleaned by Zerorez, our carpets, rugs and tile look great and remain that way for an unusually long period of time. We love that no soap is used in the process. In the past when we used other cleaners, it seemed as though the dirt (and maybe the soap) rose to the surface in a short time.
Zerorez service providers, particularly Livingston Panhorst, the Operations Manager with whom we have worked most often, are extremely capable, courteous and friendly. He willingly answers questions, discusses possible future services and provides appropriate discounts. The gentleman who assisted Livingston this week also possessed great cleaning and PR skills. We have recommended Zerorez to many neighbors and several have observed the process being carried out at our home. Thank you Zerorez and Livingston!!
Effectiveness of the cleaning , your employee was very efficient
Cleaned areas that previous company could not clean properly.
Reasonably priced, very helpful staff both on the phone and the technicians who came out for the service.
Got great results cleaning my carpets, area rugs and sofa!
Heard from my designer Linda Cagnole that it is the best!
Robert our tech was fantastic !! Courteous, informative and trustworthy. I love that you don't use chemicals. I will use this company again and will recommend to everyone i know!! i know about this water process and I think its fantastic that a company was formed to give us this unbelievable product that is safe and keeps the carpets crazy clean !! Thank you!!
the person who came to do this job did an exquisite job and got stains out of the carpet I thought couldn't be gotten out. Fantastic Job Zerorez. Thank you