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based on 35041 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The young man who cleaned our carpets was knowledgable, professional, cleaned our carpets like they were brand new, and gave me tips on how to clean up our pet messes.
Robert did an excellent job on our 15 year old white carpet. The stairs needed extra care and Robert was able to make them look almost new. I would definitely recommend Zerorez services to friends and family.
Zerorez cleaned my white carpet so it looks good again. They also got some tough stains out of 3 sofas. I am very pleased with the results.
It dries quickly and it does a great job of getting out the stains.
Great Customer service
You delivered what was promised. The tech was on time & knew what he was doing. I am a permanent customer.
I love our clean carpets and your friendly staff!
environmentally friendly
We are very happy with the quality of cleaning, and service tech are very prompt, polite and efficient.
Employees were very friendly. The person that cleaned my carpet was prompt, explained what he was doing and was very courteous.
Great communication and service.
green. great service
The tech. who came to our home was prompt, courteous, professional, did an excellent job.
The technology surprised me-- the heart of the operation from the van. Alex was a nice guy, professional, and able to answer all of my questions. The stinky, animal-smell carpets are clean and fresh smelling!
I like the fresh smell and how clean it is.
The technician was great. Very professional and
took the time to explain the process to me. He is a good representative for Zerorez.
Professionalism and punctuality.
Consistent excellence.
The 'You can drink the water challenge'
Very good cleaning result, safe and green, easy to schedule, on time, relatively short time to complete the job, seems shorter completion time than other companies yet excellent result.
You are always on time, do great work, clean up everything and are very friendly. Love it!!
Environmentally friendly. And service was on time, quick and well done. Brett, the carpet cleaner, was very polite.
Fair pricing, on time for appts or notice of running late, incredible clean carpets when through with the job. Brett from Irvine is excellent as is Keith. Thank you for a supurb job!
Clean and clean
We have white carpet and Zerorez leaves it cleaner and softer than any other process. It also, stays clean longer than any other process we've used.
You're on time, your technicians do a thorough job (even when we as customers *might* not notice if you didn't), and you are careful with our homes!
Excellence of cleaning...great service, as always. Thank you!
Customer service is accurate and efficient. The technicians arrive as promised (in this case earlier) and do an excellent job. I have never been disapapointed by a Zerorez treatment of my carpets. All the employees that I have had dealings with are pleasant and very efficient. Communication is excellent.
My Tech called early and showed up early and did a great job. He was personable and took the time to go around the house while I told him what types of stains I had in each room. He was quick and efficient in getting the rooms done and the stains out. I am pleased and plan to have them come back to do other parts of the house once my nephew moves out.
I didn't receive a receipt that was supposed to show up online.
Professionalism of the staff - right from scheduling to the actual cleaning. Quality and thoroughness of the work